Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am to noon. On this show, Matt Allen talks about getting the best results from your auto repair shops. Special guest Tim Nelson from Virginia Auto Service. Also on this show:

• When I turn the heat on for the first time during the winter, there's a strange smell.
• It's hard to turn the wheel on my car in the cold weather.
• 1998 Jetta: After doing a full rebuild on the front end of my car, I'm hearing a heavy road noise on the driver side when I reach around 45mph.
• Honda Civic 230,000 miles: The car cranks over but will not start.
• National Car Care Council reports that 27% of cars have a flat spare tire.
• Is the Ford Escape a good choice to use as a towable vehicle behind a camper?
• 2007 Honda Sonata: I get a knocking noise coming from the engine when I fist pull my car out in the morning.
• 2007 Toyota Avalon 83,000 miles: The dipstick says that it's lifetime fluid but when should it really be replaced?
• 1989 Volvo: I replaced the solenoid but am still having problems. Is there any issues with the AW71 transmission that would inhibit the shift into overdrive?
• 2004 Dodge Ram: I'm getting a lot of noise on the front end of my truck. Could this be a ball joint problem?
• I noticed one of the clamps on my battery was loose and I can't seem to get them fastened down tight enough without using a tool.

Cars talked about on this show are the 1998 Jetta, Honda Civic, 2007 Honda Sonata, 2007 Toyota Avalon, 1989 Volvo, 2004 Dodge Ram.