It was evident that this transmission was very repairable and anything but the "worst we had ever seen" as implied by the dealership above. Even if we had to  fully re-manufacture this customer's transmission, it was still going to be considerably less than the Chrysler dealer's replacement of the whole transmission. The customer agreed to have us proceed with the work.

Sure enough, disassembly of the transmission revealed that there was a failed Torrington bearing in the torque converter which shed metal debris enough to cause the transmission filter to plug off. Otherwise, the transmission had no burnt clutches and with the exception of the worn compounder drum, this was still a very good transmission.

With the customer's involvement, based on his current needs and where he was in the relationship to the life cycle of the vehicles ownership for his family, he opted for the targeted repair where we simply re-manufactured the torque converter, addressed the problematic compounder drum, and then resealed the transmission with new fluid and filter. This was in lieu of performing a total transmission re-manufactured service and certainly in lieu of the dealership replacing the transmission in its entirety. This ended up saving the customer some serious dough as he had already been thinking about his next vehicle. The targeted repair was a great option for his family's needs.

Over the last couple decades, we have seen the dealerships get out of the transmission repair and rebuilding business altogether. They often times give the customer the impression that they can repair the transmission when they can't. We believe they only do this to get customers committed, but at the end of the day, they don't fix transmissions. They simply replace the whole transmission. There are exceptions to this, however we have found them to be few and far between. The majority of the time that they don't or won't.

This type of repair and occurrence happens daily at Tri-City Transmission and Auto Repair. This is especially true when it comes to Chrysler transmissions as they have some finicky electronics and finicky computer software and many times transmissions are diagnosed as bad by dealers or automotive generalists. At Tri-City Transmission & Auto Repair, we have performed thousands of minor repairs as well as dozens of major repairs and re-manufacturing service on the modern Chrysler Minivan transmissions.

• Compounder Drum Sealing Ring Leak Compounder Drum Sealing Ring Leak
• Damaged Stator Damaged Stator
• Torque Converter Damage Torque Converter Damage
• Torque Converter Parts Exploded View Torque Converter Parts Exploded View
• Torrington Bearing Fragments Torrington Bearing Fragments
•  

Transmission Background Information:

This Town and Country transmission 62TE replaced its predecessors, 41TE also known as the Chrysler A604. It still utilizes a minority of parts and manufacturing process from the 41TE. In addition to the Town and Country, it is also utilized in the Volkswagen Routan. The a six speed with a highly modulated torque converter clutch. The model number indicates it as a six speed, however, there is a half gear or seven gear utilized in the downshift sequence. It has a handful of transmission software control updates which are fixed with a computer, not a wrench. Additionally, in a majority of cases we are able to perform in car repairs. In other words, we don't have to go through the time and expense of removing and re-installing the transmission in the vehicle. Those would be repairs such as, software updates, solenoid packs, speed sensors, wiring repairs, adaptation resets, valve body repairs, computer replacements, just to name a few. On occasion, we do see this transmission fail, however, in those instances we can repair or re-manufacture the transmission without replacement. When we do provide our "Custom Transmission Re-Manufacture" service we make several updates and modifications to insure the transmission outlasts the original.

Case Study 2012 Chrysler Town and Country Transmission Problems | Chrysler Town and Country 62TE Transmission Repair