"When my transmission broke down, I dreaded taking it to a repair shop because of all the horror stories I had heard from friends. Since they couldn’t recommend any shop, I based my selection on my research on the web. Customer testimonial about Tri-City Trans showed they are able and willing to fix transmissions whenever possible instead of simply replacing the entire transmission + charge lots of money, which is what most shops appear to do. Tri-City Trans exceeded my expectations. When Dave called me to tell me that they found a simple problem during their diagnosis (bolt had come loose in the link) and they were able to fix it at no cost to me, I could not believe it. What a display of honesty and integrity! They have me as a customer for life and I am actively recommending them with confidence to my friends."