"They Made a Stressful Experience as Smooth as Possible"

"Here's what you need to know: you can trust Dave Riccio and his staff. I was traveling from Albuquerque to San Diego and had what I thought was a transmission problem. I was in an unfamiliar town and had to go on online reviews such as this one. So, I trusted the reviews and went with Tri-City. I brought my car in first thing the Tuesday before Thanksgiving. Becky (front desk) was super nice and helpful, and Dave looked at the car quickly, got back to me with the diagnosis and they finished the work in time to get me on my way for the holiday. They didn't try to upsell me on anything, and I never felt (like I often do as a woman dealing with mechanics) like I was being sold something I didn't need or that I couldn't trust what they were saying. They identified the problems and kept me safe, and there is no price tag you can put on that. Dave and Aaron and Becky were great, and made it happen. They even washed and vacuumed my car, and picked me up and gave me a ride back to the shop for pick up! They made a stressful experience as smooth as possible. Like I said, the one thing you need to know is that you can trust Tri-City Transmission."

-Anne T.