It's been about a month since the work was completed and my car is running great. I've been extremely impressed with the way these guys practice business. When I took my car back for the 2 week checkup I waited in the lobby. While I was in there I heard who I believe was the owner say to another employee something like: "This customer was told by 'XYZ Shop' that she needs a new transmission. But we just checked it out and I don't think so."
Tri City could have easily provided this customer the same answer and likely had a nice billing for work that was unnecessary. Instead, they choose the honest route in order to a build long term customer relationship.
They charged me a fair price for great work & service -- which I'm more than glad to pay for."
-Peter P