Vehicle: 2019 Ford F150, 10r80 transmission, 45k miles Review: Began having 4-6 upshift hesitation and a few other random intermittent hiccups. Took my truck to my local Ford dealer. Was told by them I was in need of a transmission rebuild or replacement, cost: $7k-$11k. Pretty steep for a well-cared for vehicle with 45k on the clock. So began my internet review of all things 10r80. I came across Tri-City Transmissions podcast covering this transmission. Realizing they were in state, I figured a second opinion couldn’t hurt. Called Tri-City and made an appointment. I found them easy to talk to and straight forward about the process. Dropped off my truck with no issues at the time of my appointment and they were helpful in assisting me secure a rental car. They gave me a time frame to expect to hear back from them. Received the call 2 days later, right in line with the timeline expressed to me. My wishful thinking came true; they explained that they had cleared the transmissions adaptive learning memory and perform the re-learn process. They previous symptoms could no longer be duplicated. This turned a $10K job at the dealership into a several hundred dollar inconvenience! I waited a couple weeks to see if the symptoms would return prior to leaving this review. I am happy to report no return of symptoms. Lesson learned, always get a second opinion on high dollar repairs. Throughout this process, Tri-City was honest and communicated well. They were even kind enough to show me around their shop and two other, less fortunate, 10r80 transmissions that were currently being rebuilt. Great shop, great service, 10/10, do recommend!

Owner's reply
Thank you for taking the time to share your experience and for trusting us with your F-150. Your review strikes a nerve. Sometimes people push back on our diagnostic process because they want a quick answer. The reality is that transmissions don't always cooperate with quick answers, and taking the time to understand the problem is often what saves our customers the most money. Regardless of the occasional criticism, stories like yours are what make our job so rewarding. From what we've seen, many 10R80 transmissions are rebuilt or replaced when a thorough diagnostic process could have identified a much simpler solution. Not every 10R80 needs a rebuild, and not every 10R80 can be saved. The key is knowing the difference before recommending a major repair. I'm glad we were able to verify the concern, perform the adaptive relearn, and get your truck shifting properly again without the unnecessary expense of a replacement transmission. Hearing that it's still performing well a few weeks later is the best part. Thank you again for your trust, your recommendation, and for reminding others that a second opinion can sometimes save thousands of dollars. Dave Owner, Tri-City Transmission & Auto Repair

Great Experience I highly recommend Tri-City Transmission in Tempe! From start to finish, they were attentive, professional, and made sure I was kept informed throughout the process. I especially appreciated that they followed up afterward to make sure everything was working properly and that I was completely satisfied with the quality of the work. Great customer service and a team that genuinely cares about their customers. I would definitely use them again!

Owner's reply
June and Gary, thank you for the kind words and for seeing who we are at our core. We're so glad everything is working well and that you felt valued throughout the process. I definitely shared your review with the crew at our morning meeting, and it brought smiles to everyone's faces. We truly appreciate the trust you placed in us. Warmest regards, Dave and Crew Tri-City Transmission and Auto Repair

Joey and Chris helped me through a situation with my Pathfinder during a very hard time in my life. Tri-City came highly recommended from my boyfriend who is a heavy duty mechanic for a different type of shop in the same business park area. I would highly recommend Tri-Ciry to anyone with any kind of financial situation. They work with all and guarantee their work. Thank you, Tri-City, for giving me back my freedom!

Owner's reply
Thank you for such a heartfelt review. It means a great deal to us that Joey and Chris were able to help you through a difficult season in your life. I'll be sure to share your kind words with the crew at our morning meeting. Thank you as well to your boyfriend for recommending us. We know referrals like that are earned, and we don't take them lightly. Most of all, we're grateful we could help get your Pathfinder back on the road and give you back a little freedom. Warmest regards, Dave and Crew Tri-City Transmission and Auto Repair

I have a 2017 Chevy Silverado. I love my truck, but have been dealing with shift issues since it was new. The most Chevrolet would do was change out the oil. Shift issues never got better only worse. Finally tired of dealing with it and was referred by several people to Tri-City transmission. Everybody said they are the best in town. From the very beginning when I called them, they were extremely processed driven. They handled every detail and made sure my expectations were set from the very beginning and all the way through the process. I expected that I would have to be replacing the transmission and spend $8,000 to $10,000. When I arrived at the shop on my schedule appointment day, every detail was covered. Very organized and we spent 10 minutes on a test drive so they would understand exactly what I was experiencing. They told me they would call by Thursday and they did given me their diagnosis. They felt strongly that they could rebuild the valve body, and that would resolve the problem. They gave me the date that they would have the truck ready and completed it a day early. When I arrived to pick up the truck, they went over the work order that was done and the three test drives by different individuals to ensure the repair was done correctly. My overall assessment is Tri-City transmissions is extremely processed driven great at customer communication and exceeding customers expectations. Personally, very delighted With everything. Can’t say enough great things about this shop.

Owner's reply
Ed, Thank you for taking the time to share your story in such detail. Reviews like yours mean a lot because they help other people know what to expect before they ever walk through our doors. I'll definitely be sharing your review with the crew at our morning meeting. Our process is something that keeps me up at night. We're constantly looking for ways to improve it, communicate better, and make the experience as smooth as possible. I'm also glad we were able to rebuild your valve body instead of replacing the entire transmission. We see this more often than people realize. Many transmissions are repairable, but because they're so misunderstood, they often get replaced when they don't need to be. Thank you for trusting us with your Silverado. It was truly our pleasure to help. Warmest regards, Dave and Crew Tri-City Transmission and Auto Repair

The best service in Phoenix. Friendly, knowledgeable, and communicative throughout the entire repair process!

Owner's reply
Ryan, thank you! We really appreciate the kind words. I'll be sure to share your review with the crew at our morning meeting. Friendly, knowledgeable, and communicative is exactly what we strive for every day. Thanks again for trusting us with your vehicle! Warmest regards, Dave and Crew Tri-City Transmission and Auto Repair

Top notch customer service . If they tell you they will call you by a certain time they do. Took my car 1st to another garage and was quoted a 9,500. I called around and found tri city and after diagnosing issue they quote me less than half. Very pleased with their customer service. If you have transmission issues call them first. Promise you won’t be disappointed.

Owner's reply
Hey Ben, Thank you for the awesome review and for trusting us with your daughter's Focus. Although, I think you said it was your granddaughter's car. You certainly didn't look old enough to have a granddaughter! I will definitely share your comments with the crew. We live for this kind of feedback. Regards, Dave and Crew Tri-City Transmission and Auto Repair

I had taken my 2018 ford f150 to 3 other shops, and they had all told me different things, but once I brought it into these guys, they identified the problem immediately. All the techs and staff were extremely helpful and very attentive. Their way of doing diagnostics is like no other shop. They do in-depth inspections with very quick turnaround time on their work. Highly recommended!

Owner's reply
Thank you, Miguel!! Noises seem to be one of the most commonly misdiagnosed concerns, so I'm glad we were able to go on a road test together and get you to the answer. As you found, a wheel bearing is much different than a transmission or differential problem. I will share your comments with the crew. Thank you again for taking the time to leave a review. Regards, Dave and Crew Tri-City Transmission and Auto Repair

Went in absolutely gutted because my transmission was acting up and my check engine light came on. Dave and his crew were professional, thoroughly explained every process. The issue ended up being a loose electrical connection, and they only charged me the diagnostic fee. 10/10 would recommend, best shop I've worked with!

Owner's reply
Hey Sean, Yours came out better than I thought it would. It never ceases to amaze me. On our road test in your 2020 Kia Niro Hybrid, I was pretty sure it wasn't going to be cheap or easy. Knowing you had just bought the car, I was sick for you. So when we found the bad electrical connection, I was excited to make that phone call. Thanks for writing this great review, and good luck with the new job! Dave and Crew Tri-City Transmission and Auto Repair

Shop came highly referred from my regular mechanic. I was sure my daughter's car had a bad transmission and was so worried the car was done! These guys took their time and found an issue for a $600 fix and saved the day. I am grateful for another shop I can trust!

Owner's reply
Wow Ammie, Thank you for taking the time to share this, we really appreciate it. Those are some of our favorite situations. When someone comes in expecting the worst and we’re able to find a much simpler path, it’s a good day for everyone. We’re glad we could help and earn your trust. I shared your review with the team at our morning meeting. Thank you again for the recommendation. All the best, Dave and Crew Tri-City Transmission and Auto Repair

I’m very happy to write this review! I took my vehicle to another repair shop & they wanted $10,500 to replace my transmission, said it could NOT be repaired. They then tried to sell me another vehicle. I took my vehicle to Tri-City Transmission for a 2nd opinion. They repaired my transmission and put a new battery in for less than 1/3 the price of the other estimate. I give them a 10/5 star review!! You can’t go wrong with this business. Thank you, thank you, thank you!!

Owner's reply
Wow, thank you, Lisa!! These are the stories that make our jobs so much fun. Yours is actually a very common situation, which is why we made a YouTube video to help get the word out on these Subarus. People are replacing these transmissions every day when many of them don't need to. Here are the links if you'd like to check them out: YouTube Short: https://youtube.com/shorts/ZHluVssTVow?si=XQAJbZSP-OlX7OEW Complete Repair Video: https://youtu.be/0Ck5vLNhouI?si=_CaYG7_8WyDvhirE Thank you again for trusting us with your Subaru and for taking the time to leave such a thoughtful review. I'll be sure to share your comments with the crew. Dave and Crew Tri-City Transmission and Auto Repair

Dave and the team at Tri-City Transmission are wonderful to work with, and I’m really glad we hired them based off their other great reviews. I was told by another mechanic that my SUV needed a new transmission, and the cost was overwhelming. I took my car to Tri-City Transmission for a second opinion, and since they’re experts at transmissions, they were able to figure out what was wrong and what was actually needed and saved me a lot of money. It took almost a couple of weeks, due to the extensive nature of work to get to the transmission area of my vehicle. The guys communicated well throughout the process and set expectations on when I’d hear back and what was going on with my car. It was worth the wait, and they’ve given me good 2nd opinions on another vehicle and major work that I was told needed to be done. Even if you have a trusted mechanic, if you need a 2nd opinion when you get major repair estimates, I recommend taking your car to Tri-City Transmission. They are honest, knowledgeable, and nice guys. Thank you, Dave and Everyone!

Owner's reply
Joyce, We were honored to fix your Suburban. We all appreciated the kindness you showed us and our staff. Your review, along with bringing us another vehicle the following week, was a great compliment. I shared your review with the team at our meeting this morning. It keeps us inspired to do what we do. All the best, Dave

I had an amazing experience with TriCity Transmission!! From the moment I walked in, everyone was incredibly kind, professional, and easy to talk to. They made the whole process feel stress-free and and their transparency gained my trust immediately which isn’t a familiar feeling when you’re a girl walking into a mechanic shop, but I mean every word of it! The quality of the work was honestly 10/10. They absolutely exceeded all of my expectations, held to their word, and even did a 2 week check in on my car to make sure she was running exactly how she needed to with no new damage, just to double check their work! My vehicle is running great (better than before, I’ll even admit), and you can tell they take pride in doing the job right the first time. I would definitely go back again, but doubt I’ll need to because the work they did was that solid. Highly recommend them to anyone needing transmission or repair work done!

Owner's reply
Wow, Dominique, thank you for seeing the heart of our business. We notice a common theme in reviews. The perspective someone brings with them often plays a role in their experience. While it’s understandable to have your guard up given the reputation of auto repair, you approached us with an open mind, and that made for a great interaction on both sides. The team truly appreciated the way you communicated with them. We’re glad your 2017 Ford Edge is back to running well and reliable. I shared your review with the staff at our afternoon meeting, and they were all appreciative. Warmest regards, Dave and Crew Tri-City Transmission and Auto Repair

This is the place to go to if you truly want your transmission fixed right. They communicated the entire process comma they even explained how busy they were given the three day weekend, so I knew exactly when to hear from them. I felt heard, and they explained my options each stepof the way.

Owner's reply
Meredith, That is a very nice compliment, thank you for the kind words. Transmissions are one of the most complicated and commonly misdiagnosed parts of a vehicle. So hearing that you felt confident we got it right means a lot to us. We take that seriously. The quality of our work is something that keeps us up at night, in a good way. I shared your review with the team this afternoon. Regards, Dave and Staff Tri-City Transmission and Auto Repair

Tri-City Transmission is the place to go in the Phoenix area if you’re having transmission problems. I first took my vehicle to my regular repair shop for a transmission issue. After a brief inspection, they told me I needed a complete transmission replacement and quoted me nearly $8,000. Repair wasn’t even presented as an option. Next, I called the dealership. They told me they were so backed up that I would have to leave my vehicle there for five days before they could even look at it. Still hoping for another opinion, I called a transmission specialist recommended by a friend. Unfortunately, as soon as I mentioned that I had a 2020 Chevy Traverse with a 9-speed transmission, he told me he didn’t work on those transmissions. Thankfully, I remembered that my dad had taken a vehicle to Tri-City Transmission more than 20 years ago. From my very first phone call, the experience was different, in a good way. I spoke with the owner, Dave. He was friendly, listened carefully, and took the time to understand the problem. Most importantly, he gave me a clear and specific timeline. He told me, “Bring it in Monday at 8:00 a.m., and we’ll call you Wednesday between 4:00 and 5:00 p.m. with an update, including both a best-case and worst-case repair scenario.” That’s exactly what happened. The communication was outstanding throughout the entire process. They set expectations, followed through on what they promised, and kept me informed every step of the way. In the end, Dave and his team were able to repair my transmission for less than one-third of what I had been quoted for a replacement elsewhere. I couldn’t be happier with the communication, transparency, diagnostic process, repair quality, timeline, and overall cost. Dave and his team earned my trust, and I would recommend Tri-City Transmission to anyone needing transmission work. Thank you, Dave and team!

Owner's reply
Thank you Jonathon for taking the time to write this out. That level of detail is appreciated. We love jobs like yours. It is a lot of fun to make the call that someone does not need a transmission. It feels like giving a $10,000 gift, and we get to do that more often than you might think. I shared your review with the team this afternoon. Thank you again for the trust. All the best, Dave and Crew Tri-City Transmission and Auto Repair

I just had a good experience at Tri-City transmission and auto repair. My transmission was ruined and they were able to find me a gently used one. I was amazed at the difference when I got in the car today it felt like it did when it was new.

Owner's reply
Thank you, Matt. We appreciate your review and enjoyed working with you on your 2019 Hyundai Sonata. Every interaction was warm and authentic. Sometimes, especially in your case, our “Certified Used” transmission is the best fit. Don’t forget to come back for your 15-day check. It only takes about 20 minutes and doesn’t cost a dime. Warmest regards, Dave and Staff Tri-City Transmission and Auto Repair

I have a 2019 Ford F150. I took it to the dealership because I felt like it wasn’t shifting right. After testing the transmission the dealership said I needed a new CDF drum and might need a replacement transmission. Ford was not willing to help me at all so I called Tri-City.. They were very receptive and asked me a lot of questions about what was happening and what I noticed different about the transmission. I sent it into them on a Monday by Wednesday they called in said the transmission was functioning fine and reset was all that was needed. Dave and Chris were very helpful throughout the whole process. Very honest forthright people. They will be the only transmission shop I ever recommend from here on out.

Owner's reply
Thank you, Chris, for taking the time to share this. It is very much appreciated. We certainly remember yours, because those are fun phone calls for us to make. These late-model F-150s with the 10-speed can point people toward some big numbers, so being able to call and say it is working properly and only needed a reset is always a good day. Especially when you get to leave for $300 instead of something much bigger. In your case, it was not a CDF drum issue, just corrupt shift adaptations, which is a very different outcome. We’re glad everything is working as it should and that we were able to take care of you. We actually just did a video on these 10-speed units if you’re interested: https://youtu.be/sZDAQufJJK0?si=EYdgUrsKT8sWbtzi I shared your review with the team this afternoon. Thank you again for the trust. All the best, Dave and Crew Tri-City Transmission and Auto Repair

Dave and his crew are amazing. He helped me so much when I was worried about my car. Friendly, knowledgeable and trustworthy- this is not typical in the car industry- will be back and will recommend to others.

Owner's reply
Thank you for the kind words, we really appreciate it. I’m glad we were able to help put your mind at ease. Sometimes just having a clear understanding of what’s going on makes all the difference. We appreciate the trust and the recommendation. All the best, Dave and Crew Tri-City Transmission and Auto Repair

After working on my car myself: minor error on my end, and not knowing what was wrong with my car I took it into Tri-City one morning, and within a few hours they called to let us know the car was good to go. Fast forward to picking up the car, the price for them to check out the car was far more than fair than any other shop! Great customer service and will continue to take out cars to this location! Thank you Tri-City!!!!!!!!

Owner's reply
Hey Joe Thank you for sharing this, we appreciate you giving us the opportunity to take a look! Glad we could get things sorted out and get you back on the road. We look forward to helping you again down the road. Warm regards, Dave and Team Tri-City Transmission & Auto Repair

I went in the first time probably 10 year ago with a 2001 Rav4 that had one of the solenoids bad, inside the transmission. They temporarily fixed the symptom for me to get the car going but a full repair was not worth it. They were very professional, and they helped me out - this is after going to another place that could not even figure out where the issue was. This year I took my 2018 Rav4 back in for a transmission fluid replacement. I found the same excellent service, although there were no issues to fix but I chose this place because I did not want to do a flush but a full fluid replacement, and filter if needed. Dave and the guy at the desk were very courteous. If you have transmission issue, don't monkey around with it and take it to the best guys in town, even if it might cost a little more than the average shop. A proper diagnostic is the key to a good repair.

Owner's reply
Hi Daniel, I had to laugh on the test drive with you during this visit, thinking back to that repair from 10 years ago. It was an out-of-the-box, creative solution that made complete sense given the circumstance, and honestly, it was a fun one for us. The technician who did it remembered it too, and he barely remembers what he worked on last week. Thank you for coming back to see us, and for the kind words about the team. Warm regards, Dave and Team Tri-City Transmission & Auto Repair

The saying all good things come to those who wait is how I would describe Tri City. This is not a hurry up and turn the car around and get it back to the customer place. They are very upfront about communication and updates. There are scheduled check-in times where they will call about updates. I can actually respect that as they follow through on those check-in times. Good communication high quality of work and multiple quality control checks. I have spent quite a bit of money there and am very happy with the results. Highly recommend.

Owner's reply
Hi Matt, I really appreciate you taking the time to share this and for understanding the method behind what we do. We do insist on taking the steps needed to ensure an accurate diagnosis and repair. It’s at our core, knowing it’s the best way to respect your time and your money. Thank you for the trust you’ve placed in us over time. We don’t take that lightly. I shared your review with the team at this morning’s meeting. Warm regards, Dave and Team Tri-City Transmission & Auto Repair

I was so excited when Tri CIty Transmission called us and said "Hey were going to save you $14,000.00 dollars, because you don't need.a new transmission. My Jeep Renegade 2018 trail hawk that I bought brand new and loved broke down and left me stranded at a intersection. So I had it towed to the dealership Moore Jeep in peoria. Moore jeep told me that my transmission was bad and that I had shavings of metal and the color fluid was black. They also said that I needed a lot other repairs and that my transmission was unrepairable. They gave me a quote of $15,000.00 to fix it. I was so upset and id disbelief because I barely just got 80,000 miles on my jeep. NO WAY! I thought. So I my husband had the Jeep towed back to our house and the tow truck driver from AAA said get a second opinion and recommend Tri City Transmission to us. Now I live in Glendale and Tri city transmission is in Tempe, so my husband and I took the advice of the AAA tow truck driver and had them take it to Tri City transmission to get a diagnostic done full one, and we came out only needing $1,000.00 dollars worth of work done. My Jeep runs great and we didn't need a transmission or all the work Moor jeep said. Oh by the way, the technician said that my fluid was red and that it was clean and that my transmission was great. I can't believe that Moore Jeep was trying to screw me so bad. Just to think that if I would have taken their advice and they would have tried to scrap my Jeep and to think that I wouldn't have been ever able to drive it again was insane to me. just put a lot of money in to my trail hawk and new sand tires, lift kit and etc... It's worth getting a diagnostic done at Tri city trans, and guess what? I'm taking all my cars here from now on because I trust them. Trust is huge and I know what if feels like when your spending a lot of money and something just didn't feel right about Moore Jeeps Diagnostics. Trust your feelings if something feels off. I'm so glad that I went with my gut feeling and listened to the AAA tow truck driver and got the second opinion. He said that he takes all his vehicles to Tri city transmission and that he always has a good experience. Well we had a great experience and I hope you can have the same.

Owner's reply
Hey Alicia, Wow! Thank you for such a thoughtful and detailed review. It truly means a lot to all of us. We shared your kind words with the team in our morning meeting, and there was a real sense of pride in the room. It gives our job way more meaning than just the paycheck. We know how stressful that situation must have felt, especially being told you needed such a major repair. We’re really glad you trusted your instincts and gave us the opportunity to take a closer look. And thank you to your AAA driver for the referral, especially coming all the way from Glendale. That kind of trust does not go unnoticed. We appreciate you and your husband putting your confidence in us. We’ll be here whenever you need us. Warm regards, Dave and Team Tri-City Transmission & Auto Repair

I recently had my Ford F-150 transmission repaired at Tri City Transmission and couldn’t be more satisfied with the experience. From my initial phone call, it was clear I was speaking with true experts who knew exactly what they were doing. Throughout the process, I was kept well informed, so I always knew the status of the repair. The communication and transparency were excellent from start to finish. Equally impressive, Tri City’s pricing came in at almost half of the dealer’s repair quote, which made a huge difference. I also didn’t realize they provide general auto repair and maintenance as well—so I’ve found a new go-to shop for future service needs. Thanks again to Dave and the Tri City Transmission crew for the great work and service.

Owner's reply
Hi Steve, We really appreciate you taking the time to share this. It was a pleasure working with you on your 2018 F-150. We see quite a few of those 10R80 units, so I’m glad the communication throughout the process stood out. Auto repair can be stressful, and it is always our goal to help ease that with clear, consistent updates. Also glad we could bring some clarity and a better outcome compared to what you were originally facing. That part never gets old for our team. And you’re right, we do handle general auto repair as well, so we’ll be here whenever you need us down the road. Thank you again for the trust. Warm regards, Dave and Team Tri-City Transmission & Auto Repair

My air conditioner stopped working so I took it to Tri-City transmission for repair and to have the transmission serviced. Tri-City was very professional and thoroughly explained what their process would be. They called me with what they found and recommended a transmission fluid replacement and the AC needed a new compressor and condenser. They completed the service in a timely manner and had the work triple checked after it was done. They used OEM parts and everything is working great. I will next be bringing my other car in to have its transmission serviced. I strongly recommend Tri-City for any automotive repairs.

Owner's reply
Hi Chris, Thank you for taking the time to share this on Paul’s behalf. It was great meeting him during the intake road test. I really enjoyed our conversation and hearing about his time as a helicopter pilot, and we appreciate his service in both the military and law enforcement. We’re glad we could help get the A/C and transmission service handled for him. We also appreciate you both making the trip in from Litchfield Park and trusting us with his vehicle. We’ll be here whenever you need us. Warm regards, Dave and Team Tri-City Transmission & Auto Repair

Tri-City transmission is excellent! I took my vehicle to my normal repair shop and was told I needed a new transmission and was quoted $12,500. After putting some deep thought into such an expensive repair, I thought it would be best to get a second opinion. I contacted Tri-City transmission and set up a simple diagnostic where the technician Dave did ride along with me in my vehicle and then explain their processes and even showed me the shop. They kept my vehicle an extra day for Further diagnostics. They called me back within 24 hours and thoroughly explained their diagnostic and said they were able to repair the transmission for $3,500. I was thoroughly impressed with Tri-City transmission and will continue to use them and refer them to anybody that is having transmission issues. Thank you guys again 🙏🏻

Owner's reply
Wow Brian, thank you for the kind words and for all the referrals over the years. That means a lot to us. I really enjoyed our conversation during the road test, and I’m glad you took the time to see the shop. It always helps put the process into perspective. We’ll be sure to share this with the team so they can see who they’re helping behind the scenes. We appreciate you trusting us with your vehicle and look forward to helping you again down the road. Warm regards, Dave and the Tri-City Transmission & Auto Repair Team

I truly own amazing experience when I had to get my transmission fixed. There was a leak in it and they were able to get the card done from Monday to Friday so I was only able to wait one week to get my car back which was really necessary because I was paying for Ubers and asking friends and family if they could drive me to work and pick me up afterwards so like during that stress moment, they were able to guarantee my transmission fixed It was worth every single penny to know that my car was completely fine and there was nothing that I had to double check with another Car repair shop this place is amazing. Would recommend to a friend and family.

Owner's reply
Jared, thank you for the kind words. We know being without your vehicle, especially when you’re relying on rides and Ubers, adds a layer of stress. In your case, what started as a leak required a bit more time to properly diagnose and repair, so we could be confident the issue was fully resolved and not just a temporary fix. I’m glad we were able to get it turned around for you within the week and, more importantly, give you that peace of mind when you got it back. We appreciate you trusting us through the process and will be sure to share this with the team. Warm regards, Dave and the Tri-City Transmission & Auto Repair Team

The owner and employees were friendly and professional and I felt leaving my vehicle with them.

Owner's reply
Hi Carl, Thank you for the kind words. We appreciate you trusting us with your Jeep. That one took some time, and we really appreciate your patience while we worked through it. With the engine having been replaced prior to coming to us and never running quite right afterward, there were a few layers to sort through. In the end, we found that the distributor from that prior work had been built incorrectly, which was throwing everything off. Once that was addressed, things came back into line. Thank you again for your patience and for giving us the time to work through it properly. Warm regards, Dave and Team Tri-City Transmission & Auto Repair Team

After being told by my regular mechanic that my 2013 vehicle might need a transmission replacement (a huge concern with a CVT), I decided to get a second opinion from Tri-City Transmission—and I’m so glad I did. I arrived right when they opened and Joey asked how they could help my response was, “I’m looking for a miracle or a hero and was hoping you could help a lady out with that.”! Within minutes he had Dave take my car for a test drive and quickly determined it was not a transmission issue. That alone saved me from unnecessary stress and expense. They kept my car for further diagnosis, provided me with a ride to work, and later that day clearly explained the actual issue along with a fair repair cost. Even without an appointment, they completed the repairs within two days. The team was honest, professional, and incredibly helpful throughout the entire process. When I picked up my car, they thoroughly reviewed the work completed and their quality checks. I truly appreciate Dave, Joey, and the technicians for their integrity and outstanding service. I highly recommend Tri-City Transmission to anyone looking for trustworthy and knowledgeable auto repair. On a personal note: They truly went above and beyond. In my case, they were the hero and delivered that “miracle” I was hoping for. I highly recommend Tri-City Transmission and will absolutely return if I ever need service again.

Owner's reply
Hi Buffie, “I’m looking for a miracle or a hero…” that gave us a smile. We’re really glad you trusted us for a second look. Situations like yours are exactly why we do what we do. Being able to step in, sort through the noise, and save someone from an unnecessary transmission replacement is always a win. I shared your review with the team at this morning’s meeting, and they were all smiles. We all want to make sure people feel taken care of, especially when things start off a little stressful. It makes our job fun. Thank you again for the kind words and for giving us the opportunity to help. We’ll be here if you ever need anything down the road. Warm regards, Dave and Team Tri-City Transmission & Auto Repair Team

This review is long overdue. Tri-City rebuilt the transmission in Complete Marine's 2003 Ford F250 shop truck around 2012. The truck now has close to 200,000 miles of demanding service towing boats and chasing parts. It has worked flawlessly. Thanks Tri-City.

Owner's reply
Thank you Jay Kay and Complete Marine for taking the time to share this. We love hearing that our transmission is still working great after 14 years and 200,000 miles. We appreciate the trust back then, and even more so you coming back to share how it’s performed over time. Warm regards, Dave and Team Tri-City Transmission & Auto Repair Team

The best. You know how you’re always hoping to find knowledgeable and honest people to work on your car, who will give you the true reason for an issue and prescribe the right solution. Well, you’ll be happy to know that I finally found them and they’re at Tri City Transmission. These guys know that it’s better to treat a client right and you’ll retain that client for life rather than get everything you can out of someone once because of ignorance or greed. I had an issue with my transmission causing a vibration while driving. Spoke with other shops and I was getting the transmission horror stories and the “you might need a new one” garbage. Finally I find Tri city and on short notice they have me come in, they test drive it with me, diagnose it accurately, explain exactly what’s going on with the possible options on how to fix, send me their YouTube video on this specific issue and then fix it. One super transmission service and flush later, I have a perfect running truck and they’ve earned a customer for life. Thank you

Owner's reply
Hi Art, Thank you for the kind words. That means a lot, especially when people recognize the heart behind what we do. We know how frustrating it can be to hear worst-case scenarios right out of the gate. It’s one of the reasons we put out the YouTube videos, to help people better understand what’s really going on. We’re glad you found that helpful. Great to hear the service got you back on the road feeling confident in your truck again. We’ll share this with the team at our morning meeting. They always appreciate it. Warm regards, Dave and Team Tri-City Transmission & Auto Repair Team

I recently had my brakes serviced here, and I couldn’t be more impressed with the experience. From start to finish, the team was on time, professional, and incredibly easy to work with. They took the time to clearly explain what was needed, answered all my questions, and made me feel confident in the work being done. What really stood out was their customer service — friendly, honest, and genuinely focused on making sure I was taken care of. It’s not always easy to find a shop you can trust, but this team definitely earned it. The whole process was smooth, efficient, and stress-free. If you’re looking for a reliable, professional transmission or brake service, I highly recommend them. I’ll definitely be coming back for any future needs!

Owner's reply
Thank you April!! Your review doesn’t surprise us based on the way you interacted with everyone here. We really enjoyed working with you and are glad you came through our door. We appreciate you taking the time to share your experience, and we’ll be sure to pass this along to the team. Warm regards, Dave and the Tri-City Transmission & Auto Repair Team

Great guys . honest work. Will continue to do business with them.

Owner's reply
Thank you Wes! It was a pleasure working for you! - Dave and Team, Tri-City Transmission and Auto Repair

Tri-City has been amazing! My husband and I have been taking all of our cars here for years. We found them when no one else could figure out the problem and have continued to be loyal customers. They have figured out leaks and noises, when others couldn't diagnose. They truly care about figuring out the problem and taking the best care of your vehicle. Their customer service is unmatched and it always is a pleasure working with them. You will not be disappointed! Also, we feel like celebrities when we come in because they recognize us! 😂

Owner's reply
Hi Jenny, This one made us blush. Thank you. Customers like you are the reason we get to do what we do. Sticking with us over the years and trusting us through some of those tougher-to-diagnose issues means a lot. We take a lot of pride in working through the leaks, noises, and the things that aren’t always obvious. And yes, we do our best to make sure you feel right at home when you walk through the door. We shared your review with the team, and they loved it. Warm regards, Dave and Team Tri-City Transmission & Auto Repair Team

Thank you! Wanted to share some positive feedback for Tri-City Transmission. The staff was incredibly helpful and patient with my car. Things don’t always go as planned, but they made the situation so much easier by loaning me a vehicle while they worked on mine. That level of service truly made a difference, especially when you rely on your car every single day. I highly recommend Tri-City Transmission.

Owner's reply
Hi Marshauna, Thank you for the kind words. It always feels good to be appreciated. Everyone in the office felt connected to your situation and was working toward the best possible outcome given the circumstances, and we’re glad it came together the way it did. Warmest regards, Dave and Staff Tri-City Transmission & Auto Repair

Honest reliable shop. Took my car in after another shop, said I needed a $5500 new transmission. They thoroughly tested it, drove it, didnt over charge me. And didn't find anything wrong with it. Great communication throughout. I wouldn't take my vehicle anywhere else for transmission needs. I recommend them 100%

Owner's reply
Hi Ken, Thank you for the kind words. We appreciate you giving us the opportunity to take a second look. After being told you may need a $5,500 transmission, we were glad we could properly test and confirm there was no issue present. Thank you again for the trust and the recommendation. Warm regards, Dave and Team Tri-City Transmission & Auto Repair Team

Very thorough in their process and explained everything along the way. I plan on being a repeat customer. 5/5.

Owner's reply
Hi DJ, Thank you for the kind words and acknowledging our thorough process. We appreciate you trusting us to sort out the air conditioning on your Prius. We look forward to working with you again down the road. Warm regards, Dave and Team Tri-City Transmission & Auto Repair Team

Met the Tri-City Team after bringing in my Jeep for a shifting issue. They test drove it and couldn’t replicate the issue so I left it with them for further diagnostics. Throughout the process the communication was great, they even called me with an update when they said they would. Their mechanics were able to pinpoint the issue, which happened to be from a mistake a mechanic at another shop made during a routine service. Dave and his Team quickly resolved the issue and saved my transmission from further damage. This will be the only shop I use for repairs and transmission related issues going forward. Highly recommend Dave and his Team at Tri-City!

Owner's reply
Hi Derek, I certainly remember that one. It was a tough one to track down, but satisfying to finally nail it. It is always great when customers understand and have realistic expectations around issues that can be difficult to duplicate. Thank you for taking the time to leave a review and for letting others know about our diagnostic process. Dave and Staff, Tri-City Transmission and Auto Repair

I've been coming here for 7+ years. Multiple vehicles. Not once have I questioned whether I was being taken advantage of. That alone is worth five stars. I've had Tri-City handle everything from a full transmission rebuild on my 4Runner to timing belt service, brakes, AC, and regular maintenance. Every single time, Dave, Joey, and the team walk me through what they found, why it matters, and how they're fixing it. No upselling. No vague explanations. Just straight answers. What most people overlook: the shop is clean. That's not a small thing. A clean facility tells you everything about how a team operates. These guys pay attention to details, and it shows in the quality of their work. They've gone out of their way for me, caught minor issues and handled them without making it a production, worked with me on timing and cost when it mattered. That's a shop that gets the long game. Finding a mechanic you actually trust is rare. This is that place. If you're done rolling the dice on shops that treat you like a transaction, come here.

Owner's reply
Shane, Wow, Thank you for all of these acknowledgments of our efforts and execution!! It means a lot. Warmest regards, Dave, Joey and Team Tri-City Transmission and Auto Repair

So grateful to have found this shop! We thought our transmission was a goner but they were able to fix the issue while going above and beyond to explain the process to me and triple check that our car was running smoothly before handing it back:) highly recommend Dave and his crew!

Owner's reply
Rylee, Thank you for the kind words. We really appreciate you trusting us with your vehicle. I’m glad you felt informed throughout the process and you appreciated our triple check. We’ll be sure to share this with the team. Warm regards, Dave and the Tri-City Transmission & Auto Repair Team

I just want to say they did a great job didn't have any problems whatsoever and I greatly appreciate their work

Owner's reply
Bob, thank you for the kind words. We really appreciate you taking the time to share your experience. Glad everything is running smoothly for you. Warm regards, Dave and the Tri-City Transmission & Auto Repair Team

After visiting several unreliable places for a troubling clunk in my car, I finally found this shop. Dave, the owner, gave me his full attention, and their team was both kind and thorough. They not only resolved my car’s issue expertly but went above and beyond to help with my daughter’s convertible top—even outside their specialty. They offered guidance and kindness. I’m truly grateful and will trust them with my vehicles for years to come!

I opted to get my vehicle serviced by Dave and team at the shop. They provided outstanding work and customer service. They were very friendly, punctual, and responsive. Exactly what you would want to see as a customer. I do not plan on going back to the dealer for work anytime soon!

Just wanted to say how much I appreciate the professionalism and care from the guys at Tri City. Thanks so much!

I brought my Ford to check out small vibration. Dave at Tri city did a test drive with me, they diagnosed and ended up only changing transmission fluid. Very satisfied. They also discovered and were able to fix coolant leak.

Owner's reply
Thank you, Kevin, for taking the time to share this. Those test drives are key in verifying the exact concern. It’s not always the case, but sometimes a transmission service will resolve the issue, and yours was one of those cases. I’m glad we spotted the coolant leak and were able to take care of that during the same visit. We appreciate you trusting us with your Ford F-150, and I’ll definitely share your feedback with the guys. Warmest regards, Dave and Crew Tri-City Transmission and Auto Repair

I was in their shop and had spoken with their team about our Honda Odyssey. They were absolutely fantastic and went above and beyond to help me ultimately get Honda to cover all the work that was needed on the engine. I had mentioned the issues that I was having with the vehicle and they quickly dove into the information and did lots of research to see what needed to be done. After figuring out what needed to be done they went even further to find out if it was something that Honda would cover. After some researching they provided me with all the documentation I needed to present to Honda. When I presented it to Honda they accepted it without question as I was prepared with all the information/documentation needed. Because of the team at Tri-City, I saved about $9500 on my vehicle, that Honda covered. I can't speak highly enough of the Owner and Team at Tri-City.

Owner's reply
We love stories like this. Nothing but smiles reading it to the guys. Thank you so much for sharing this, Cameron. Warmest regards, Dave and Crew Tri-City Transmission and Auto Repair

Tri -city transmission met and exceeded my expectation they gave me a guesstimate on price after they thoroughly checked my truck and it was right in the ballpark. Dave and staff were very informative I would highly recommend them. In the future I would not be going anywhere else keep up the good work gentlemen.

Owner's reply
Thank you, David, for taking the time to share this. That is incredibly kind of you. Clear communication and realistic expectations are important to us, so I am glad to hear the estimate, explanation, and final outcome all lined up the way they should. I also want you to know our team truly enjoyed working with you. Your kindness and realistic expectations made the process smoother for everyone, and that means more to us than most people realize. We sincerely appreciate the trust and the recommendation, and we will be here for you whenever you need us in the future. With appreciation, Dave and the Tri-City Team

Can't recommend this place enough! Brought my jeep to a different shop thinking it was a transmission issue, they said the whole thing needed to be replaced and quoted me $8000! uh no thanks....I did some more research and found Tri-City. The whole process was amazing, different from any shop I've been to. The staff was super friendly, informative, and helpful. The driving test was really cool, and made sure I felt like my issues were understood. The building itself and waiting room was nice clean and comfortable. Then the best part. My transmission did not need to be replaced, actually just needed some new mounts and screws, and cost me a QUARTER of what I was originally quoted from the first shop. Christmas came early and my baby is running as smoothly as ever. Thank you TriCity!

Owner's reply
Wow Sarah, thank you so much. I am really glad you trusted your gut and brought your Jeep to our shop, where step one of our methodical, purpose-built diagnostic process is confirming the customer’s concern through a structured road test. Situations like yours are more common than people realize, where a transmission gets blamed when the real issue is something far simpler. I shared your review with the team at our morning meeting, especially the diagnostician who worked on your Jeep. It put smiles on a lot of faces. Feedback like this reminds us exactly why we do what we do. Most of all, I am happy to hear your Jeep is driving smoothly and that this worked out the way it should have from the start. Thank you for taking the time to share your experience and for trusting us with your vehicle. Warm regards, Dave Tri-City Transmission & Auto Repair

These guys are wonderful! One word every employee at this establishment have in common is “kindness”. They are a team and you can tell they are all genuinely happy to be working here and serving their customers. They helped me with a diagnostic my dealership wanted an arm and a leg for and I couldn’t be more grateful for their support. And thank you, thank you THANK YOU for the tri-city loaner! Appreciate you Dave and all your people! Thank you for keeping Mom and Pop shop culture alive! Our world needs you now more than ever!

Owner's reply
Sarah, thank you so much. Your words truly mean a lot to us. You picked up on the heart of our business. We are an independent, owner-on-site shop, and that human connection and accountability make a real difference. After more than 50 years in business, we have grown with intention while staying true to the values that started it all. We have chosen to remain independent so decisions are made by experienced people who care, not by corporate policy. That allows us to serve our customers with flexibility, kindness, and integrity, and to build a team that genuinely enjoys showing up for one another and the people we help. I am also glad we could support you where the dealership experience felt overwhelming, and that the loaner helped along the way. Thank you for supporting local business and for trusting us with your vehicle. Warm regards, Dave and Staff Tri-City Transmission and Auto Repair

I had an excellent experience with Tri City Transmission from start to finish. The team was professional, honest, and extremely knowledgeable. They took the time to explain the issue clearly and never tried to upsell unnecessary work, which I really appreciated. They also kept me updated every step of the way by phone and text, so I was never left wondering what was going on. The repair was completed on time, and my vehicle runs better than ever. What truly set them apart was the loaner car they provided—this made a huge difference and showed how much they care about their customers’ convenience. It’s not easy to find an auto shop you can truly trust, but Tri City Transmission has earned my confidence. I highly recommend them to anyone looking for quality work, fair pricing, and outstanding customer service.

Owner's reply
Thank you so much, Sandra. I truly appreciate you taking the time to share this. Clear, consistent communication is something we work very hard at, because in our experience, most breakdowns in relationships come from a lack of communication. In auto repair, that can create unnecessary stress and uncertainty, so our goal is to remove confusion, explain things clearly, and make sure you are never left wondering what is happening with your vehicle. I often tell customers it is not just about fixing a car in the moment. It is about handling things in a way that builds trust over time, so years down the road we are still on good terms. Many of our customers have been with us for decades, and those long relationships only happen when communication and expectations are handled well from the start. I shared your review with the crew, and it meant a lot to them. I am also glad we had a loaner available when you needed it, as we know how much that convenience matters. Thank you again for your confidence and trust. We look forward to being here for you whenever you need us. Warm regards, Dave

What a God send the service manager Joey and the staff at Tri-City have been for me. I had the warranty company straight from the pits of hades. The transmission repair that once approved should have taken a couple weeks, however, because of the warranty companythings took longer. Joey was amazing! He dealt with them repeatedly and made sure that everything came together. He kept in consistent contact with me for updates and what the many hurdles the warranty company made Tri-City jump through were all about. I cannot say enough how happy I was to get my truck back! It drives absolutely amazing and I could not have asked for a better team to take care of this for me! Thank you, Joey and the Tri-City team!

Owner's reply
Wow, thank you so much for this incredibly kind and heartfelt review. It truly means more than you know. Warranty situations like the one you went through can be exhausting and frustrating, and I am proud of how Joey stayed in your corner through every hurdle, delay, and curveball. He takes that responsibility personally, and your experience reflects exactly why he is such a valued part of our team. Most of all, I am so happy to hear how great your truck is driving and that you felt supported through the process. That peace of mind at the end is what matters most to us. Thank you again for your trust, your patience, and for taking the time to share this. We truly appreciate you. Warm regards, Dave

This was my first time taking my car to Tri-City Transmission & Auto Repair. I had read about Tri-City Transmission & Auto Repair online. I liked what I read about them. Although they are in Tempe and I live in Scottsdale, there reviews were very positive. I left my car with them for about two weeks. Their approach to diagnosis and repair were excellent. I received updates regularly from my Service provider Joey. His knowledge and communication about resolving my car issues was outstanding. I hope not to need any major repairs in the near future, but if and when I do, have no problem recommending Tri-City Transmission & Auto Repair. Richard Hicks

Owner's reply
Richard, thank you for taking the time to share your experience, and for doing your homework before choosing where to bring your car. We appreciate that you made the drive from Scottsdale, and I am glad something in your research stood out and earned your trust. Many people find us when they are facing more complex or potentially costly concerns, and we take that responsibility seriously. I am especially glad to hear Joey kept you well informed throughout the process. Clear communication and a thoughtful diagnostic approach are critical, particularly when symptoms point in one direction but the true cause lies elsewhere. In your case, taking the time to slow down and verify what was actually going on made all the difference. We were also happy to address a few things along the way that needed to be corrected, so you could leave with confidence in the overall condition of your vehicle, not just the immediate concern. Thank you again for trusting us and for recommending Tri-City. We hope you enjoy some trouble-free driving ahead, but we will be here if you ever need us. Warm regards, Dave

Great service.

Owner's reply
Thank you Ian! Thank you so much. We truly appreciate you taking the time to share that, and we are glad you had a great experience with us.

After a lengthy web search I landed on Tri-City Transmissions for my recent Honda repair. It is hard to find trustworthy shops these days and when it concerns a transmission it gets worse. I thought mine was doomed after a lack of proper maintenance. Thier system here is a bit different. The initial diagnostic is Non-invasive which means they don't pull your transmission first just to tell you you need a new one. It all starts with a road test with you and a Technician, I my case it was Dave(Manager/Owner)who was very friendly. Several questions are asked and notes taken along with a real-time scan of the trans. operation. Once a complete diagnosis is done they call you at a pre determined date/time with the findings and cost. In my case it actually was not the transmission but a bad tensioner pulley. I was given a fair price to repair my issue using genuine Honda parts with a time line that worked for me. I also learned they are a full service shop so everything from oil changes to transmissions can be done here. Give Tri-City a chance and see for yourself.

Owner's reply
Michael, Thank you for taking the time to share this and for trusting us with your Honda. You described our process very accurately. We believe diagnosis should begin with understanding what the vehicle is actually doing, not by taking major components apart first. In fact, the vast majority of the time we are able to properly diagnose the issue and provide clear pricing without any disassembly at all. I remember the road test well, especially because, like many customers, you were understandably concerned that the transmission itself had failed simply because the vehicle was equipped with a CVT. That assumption is very common. Taking the time to confirm the symptoms first and then follow a non-invasive diagnostic process allowed us to identify the true cause of the problem without jumping to conclusions. When a shop says a transmission must be taken apart just to determine what is wrong, it often puts the customer into a difficult position before they have real answers. Our approach is intentionally different. We gather real information first, then communicate findings and options clearly before any major work is considered. I am glad the repair plan, pricing, and timeline worked well for you, and I appreciate you encouraging others to give us a chance. Warm regards, Dave and Crew Tri-CIty Transmission and Auto Repair

Top rate shop! Dave Riccio went far beyond and above my expectations and got my old old Jeep back on the road.

Owner's reply
Thank you, Nick. I really appreciate that. Working on a 30-year-old Jeep definitely comes with its share of surprises, and yours had a few. Discovering the broken frame went beyond the original transmission work, but it was important to address it the right way so you could get back on the road safely. I will admit, pulling out the welder brought back some memories for me from my early days working as a Jeep tour mechanic. It was a reminder of why I still enjoy this work, especially when it helps keep an older vehicle going. Thank you again for the trust and for giving us the opportunity to see it through. Warm regards, Dave

Great customer service from beginning to end. They were able to troubleshoot my check transmission light on the dash and determine that it was a pressure switch causing the problem and not the transmission. They also found another issue of the right axle seal was leaking. They were able to repair it as well and got my vehicle back up and running. My vehicle year is 2013 so trying to find a good reliable repair shop is not easy especially when it is a transmission problem but they did an awesome job. I highly recommend them for vehicle repair.

Owner's reply
Thank you for taking the time to share this. That is incredibly kind of you. We remember your Odyssey well. You came to us after being quoted $14,000 by the Honda dealership for a new transmission, with a used option at $6,500. After completing our diagnostic process, it became clear that the transmission itself was not the problem. What it actually needed was a failed pressure switch. The total repair, including diagnosis and tax, came to right around $600. That difference matters, especially for vehicle owners who are presented with major replacement quotes when a warning light appears. Many dealerships are set up to replace assemblies rather than diagnose and repair them at the component level. I am glad you gave us a shot, even with the drive from Gilbert. Situations like yours are exactly why we emphasize proper diagnosis before any major transmission repair, and why we believe customers deserve clear answers before being asked to make significant decisions. Thank you again for your trust and for the recommendation. With appreciation, Dave and the Tri-City Team Tri-City Transmission & Auto Repair

Dave and the crew at Tri-City are the best. My job was done on time and for much less than I expected it to cost. Highly recommend them.

Extremely helpful.

Owner's reply
Thank you Jesse!!!

Great group to work with reliable honest and exceptional work definitely recommend tri city thanks guys

Owner's reply
Dave Thank you so much. We truly appreciate the recommendation and the trust you placed in our team. With appreciation, Dave and the Tri-City Team

Dave and Tri City Transmission saved me. Recently my car decided to stop working. I have a 2017 MINI Cooper (my second)and I received a service message from my car to stop driving immediately, so you can imagine I was very panicked. I thought it was overheating so I stopped and I waited for it to cool off for a couple of hours and it still told me not to drive the car anymore. I had my car towed to a MINI Cooper dealership and they took a look at it and said it was my transmission and it would cost me $15-$18,000 to replace. Needless to say there were some tears and after my initial oh my God, what am I gonna do and some other expletives I got online and I found Tri City Transmission. I gave them a call and spoke with Dave and he pretty much explained to me what happened. He offered a loaner car That I was able to use for a couple of weeks. As I live about 40 miles from my work so the offer of the loaner car really made a difference a very difficult situation. Then he began the search for a transmission for my car. This has been a very challenging situation and the kindness and awesome customer service of Dave and all of the guys at Tri City Has made what could’ve been a life altering experience much more manageable. They really saved the day and me thousands of dollars. I can not thank them enough.

Owner's reply
Thank you for the wonderful review, Kathie. And thank you for seeing the heart of our business. Facing a repair bill that size would be traumatic for anyone, and it was rewarding for us to find a creative solution that saved you thousands while giving you a reliable vehicle back. Everyone here really enjoyed working with you — your kindness made the whole process easier for our team. I’ve always believed that kindness begets kindness, and you were a great reminder of that. Warm regards, Dave and Crew Tri-City Transmission & Auto Repair

I’ve used Tri-City Transmission over the years for my transmission needs, and they have consistently proven to be both highly knowledgeable and exceptionally fair in their pricing. Their understanding of the nuances of different transmissions is second to none. I own a 4x4 that I’ve had for 19 years with plenty of miles on it. In recent years, I’ve started towing a camping trailer, which naturally puts added stress on the transmission. Even though I hadn’t experienced any issues, I decided it was probably time to have the transmission serviced. When I brought my vehicle to Tri-City Transmission, they did what they always do — they looked out for my best interest. Rather than simply performing the service, they suggested running a diagnostic first to confirm whether it was actually necessary. After a thorough road test on both surface streets and the freeway, and analysis of my transmission fluid, they called to let me know that the transmission was performing well and did not need servicing at this time. Their expertise is first-rate, but what truly sets them apart is their honesty and integrity — qualities that are increasingly rare today. I trust Tri-City Transmission completely and would recommend them without hesitation.

Owner's reply
Thank you, Richard, not only for the kind words but for 19 years of trust in our business. Returning customers like you are what make our work so rewarding. After more than 50 years in business, we’ve been fortunate to build relationships that now span generations, and that’s something we never take for granted. All the best, Dave and Staff Tri-City Transmission and Auto Repair

My transmission went at 402,000 miles and with the price of cars I needed it repaired. I had Tri-City rebuild mine and now it is ready to go another 402,000 miles. I am at 443,000 now and it is running like a top.

Owner's reply
Thank you, Dennis. I have to admit, it’s extra special to see a familiar last name on this review. Hitting 443,000 miles is no small feat! We’re glad the transmission is still running strong and helping you get the most out of your truck. All the best, Dave and Crew Tri-City Transmission and Auto Repair

I spent a ton of hours looking for the right place to take my jeep to have the trans looked at. I was a VW master tech in my previous life and I am more than willing to perform my own repairs and take my trans apart my self, but I don’t have the time anymore. Dave was super knowledgeable and friendly, as well and all the other employees I met. They notice an issue with my fan clutch that I didn’t even notice that could be causing my issues. I was ready to spend the money and throw a new trans in and he took the time to help me diag it a little further. I will definitely be bringing my vehicles here in the future for repairs.

Owner's reply
Wow, Kyle, what an awesome review from an industry expert! We’re glad you found us and even happier that we could help you pinpoint the issue before spending money unnecessarily. It means a lot coming from someone with your background and experience. We look forward to working with you again in the future. Warm regards, Dave and Staff Tri-City Transmission and Auto Repair

The team that work on my jeep did a really great job! Since the first day I dropped my car off, they took the time to drive with me to understand what the issue was. They kept me updated on what was going on. And it was a huge relief knowing that I didn’t have to replace my transmission after being told from another shop that that’s why I had to do. When I went to pick it up, Dave helped me understand what happened and broke down all the steps they took to make a proper diagnosis. It’s been a couple months since I’ve had it fixed and it’s still running like new! Thanks Dave and team for the amazing work!

Took my 2004 Chevy Tahoe in for the dreaded 165000 transmission rebuild. They took very good care of me giving me their upgraded transmission rebuild with a great warranty as well. They knew the truck was super clean from inspecting it from underneath, so offered a great deal for their top of the line better than new rebuild, with warranty. Its almost been a year now and the truck drives better than my new Chevy! Thanks Dave and all the employees for taking care of me and my 1 owner Tahoe.

Owner's reply
Thank you, Robert! It has been just about a year, and I am so glad to hear your Tahoe is still driving better than new. I pulled up the hard copy of the technician’s notes from your rebuild, and right up front he noted how clean your truck was underneath. I am glad you decided to go with our custom remanufacturing service, and I will be sure to share your comments with our transmission builder Mark. His 4L60s have always made me proud of the work we do. Warm regards, Dave and Staff, Tri-City Transmission and Auto Repair

Would give them 10 stars if I could do more than 5 - outstanding service and kindness from an amazing staff. Dave, the owner, is knowledgable and trust worthy as is his staff. Will 100% be coming back.

Owner's reply
Ten stars, Mac, you might be giving us a big head, ha, but we will take it. We are so glad we could earn your trust and we look forward to working together again in the future. Thank you for the wonderful review. All the best, Dave and Staff, Tri-City Transmission and Auto Repair

I was skeptical at first, but Tri-City won me over. Dave made me feel confident, and the team did thorough tests with multiple techs. They worked with me on price, and the repair was worth every dollar. Highly recommend for transmission issues!

Owner's reply
Wow, thank you T! Your review is so kind and really makes us feel great about what we do. Knowing you felt confident in our work and valued the extra testing means the world to our team. You were wonderful to work with, and it was easy to give our best for you. We will be sharing your review with the team at our morning meeting, as it is the kind of feedback that starts the day off right. Warm regards, Dave & the Tri-City Transmission & Auto Repair Team

Our family has used Tri-City for our vehicles for many years. Very knowledgeable and friendly. They work with us on obtaining timely appointments, as well as ‘drop ins’ for immediate battery replacements. After dropping off the vehicle, we are continually informed during the day of the progress of current appointment and any suggested future maintenance, repairs, cost. There is no hard or upsell. We recommend highly.

Owner's reply
Thank you Marie!! One of the things that makes our work so rewarding is the relationships we build with customers. Your review highlights how we see every interaction as an opportunity to build community. We will be sharing your review with the staff at our morning meeting, as it is the kind of feedback that reminds us why we do what we do. Thank you for taking the time to share your experience, reading it truly makes our day. Warm regards, Dave & the Tri-City Transmission & Auto Repair Team

Always friendly and helpful but more importantly knowledgeable

Owner's reply
Matt, Thank you for the kind words. Hearing that we are friendly, helpful, and knowledgeable means a lot to us. We appreciate you taking the time to share your experience. Warm regards, Dave & the Tri-City Transmission & Auto Repair Team

We brought Dave a tricky one. But they were patient and stuck with it til they found / repaired the multiple issues with the transmission. They took extra time and effort, rather than just replacing the whole transmission. Thanks to their efforts, Dave and his team saved me thousands. Thanks Tri-city.

Owner's reply
Bryce, Thanks for the kind words. Yes, you did bring us a tricky one, but you also gave us the time needed to weed through it without any undue pressure. That always helps the process, as transmission work is complicated, especially when performing a “targeted repair” as opposed to just rebuilding or replacing the transmission. I will especially share the kudos with the diagnostic tech who unraveled the issues. Warmest regards, Dave & the Tri-City Transmission & Auto Repair Team

Excellent communication, quality work with quality parts. No high pressure sales. This place was recommended to me by multiple other people to me and did not disappoint. Would highly recommend! Thankful to find an honest shop since I do most of my work myself, but transmission work is above my skill level. 10/10

Owner's reply
Wow, wow, and wow — thank you, Stephen! You hit on exactly what we aim for every day: clear communication, quality work, and a no-pressure experience. We value the trust you placed in us, as well as the trust of those who referred you here. It is always fun to share reviews like this with the guys because of the smiles on their faces. Warmest regards, Dave & the Tri-City Transmission & Auto Repair Team

I can’t say enough good things about Dave and the entire staff at Tri-City transmission! From start to finish, their service was absolutely amazing. Their pricing was more than fair, and what really stood out to me was the way they kept me updated throughout the entire process. They sent photos and progress updates for approval before moving forward, which gave me complete confidence in the work being done. It’s rare to find a shop that combines honesty, great communication, and top-notch workmanship all in one place, but Tri-City does exactly that. If I could give them 10 stars, I would. I highly recommend them to anyone looking for a trustworthy and professional shop—you won’t be disappointed!

Owner's reply
Thank you so much for the wonderful review. We truly appreciate your trust and your kind words. It means a lot to know that the updates and photos we shared helped you feel confident throughout the process. I will be sharing your feedback with the team at our morning meeting. Warmest regards, Dave & the Tri-City Transmission & Auto Repair Team

I would highly suggest bringing your vehicle here. They did a wonderful job from beginning to end, They kept me in the loop the whole way and did great work. My Vehicle runs great now!!!

Owner's reply
Keith and Tiffanee, We are glad you were happy with the way the Expedition came out. I know you were thinking transmission problem when you made the appointment, and it turned out to be just ignition related. Thank you for taking the time to write us such a nice review. It means a lot to me and to everyone on the team, Joey, Chris, Jon, Jon, Mark, Mark, Santiago, Kevin, and Sarah. Sincerely, Dave and the Tri-City Transmission Team

I can’t say enough good things about Tri City. After two other shops told me I “needed” a rebuilt or refurbed transmission for over $5k, I decided to give Tri City a try after hearing about them on Reddit and watching their YouTube videos on how many transmissions are replaced in error. Best decision I could’ve made. They took the time to actually diagnose the issue, communicated clearly the whole way through, and performed a targeted repair that fixed my problem for less than $1,200, saving me literal thousands. They even washed my truck before returning it! I was seriously impressed with their shop, their processes, and the professionalism of their technicians. This is a team that clearly knows their craft and has the integrity to only fix what needs fixing. Look, individual results will vary and sometimes a full replacement really is the right call, but when that day comes, these are the guys I’ll trust with my transmission. Five stars all the way.

Owner's reply
Hey Weston, Welcome again to Arizona, and thank you for the great review and for taking the time to share your experience. We love opportunities like the repair we were able to do on your truck. It is always more rewarding to find a targeted solution than to have to tell someone they need a major rebuild, recondition, or remanufacture service of their transmission. Warmest regards, Dave & the Tri-City Transmission & Auto Repair Team

To the guys at Tri-City Transmission and especially Joey, I wanted to say Thank You so much for taking care of my vehicle. Joey, it was such a pleasure working with you and I appreciate how you kept me informed along the way. Even when it came to that hard conversation about how my radiator was inadvertently broke during the repair of my alternator. You called me right away to tell me about it and to let me know that you guys would be replacing it with the highest quality factory radiator, at no charge to me of course. I'm sure calls like that are not always easy as some people would get extremely upset. Thank you Joey for being so kind to me and taking time out to answer all my questions, even the ones that weren't pertaining to why my vehicle was there. You truly are the best!!

Owner's reply
Wow, Beth! For those of us who work alongside Joey, your words make us all feel a little inferior, ha! We are so glad you felt comfortable working with him. From time to time, things do get inadvertently broken. It is always a bit embarrassing, but when you work on enough cars, it is bound to happen. What matters most is how it gets handled, and we appreciate you recognizing that and being so gracious with us. Warmest regards, Dave and Staff, Tri-City Transmission

Had a work truck go down for a broken shifter cable. It was returned quickly, with the proper repair. We have also had other trucks that have been sent in for transmission rebuilds. It i always excellent, quick service. I have always been pleased with the service I receive.

Owner's reply
Thank you for the review, Scott, and for your continued trust in our business. We are glad we could get your work truck back up and running quickly and that we have been able to help with your other vehicles as well. We look forward to being of service again in the future. Sincerely, Dave and Staff, Tri-City Transmission & Auto Repair

Tri City was the third place I took my 2017 Traverse to and I’m glad I went. After going to two other places one giving me a quote for a whole transmission and another (Aamco) saying they will tear my transmission apart for $2400 and go from there. Aamco would have my car hostage. Dave was great he took me around the shop gave me a best and worst case scenario. Being a transmission shop they were able to diagnose and fix the specific problems without replacing the transmission. The car runs great so far and comes with a solid warranty on all work. Once again, I’m glad I had the work done there. A transmission shop for transmission problems.

Owner's reply
Thank you for the great review, Brandon. We are glad you trusted your gut and gave us the opportunity to earn your business. We have always believed people should have all the scenarios explained before a car is taken apart, so they can make the best decision for their needs. We are also glad you appreciated the extra protection of our unprecedented targeted repair warranty. We shared your review with the team at our morning meeting, and it really lifted everyone’s spirits to hear your feedback. All the best, Dave and Crew, Tri-City Transmission & Auto Repair

I just picked up my 66 mustang. The drive home was gloriously smooth! Tri-city did a very good job. Loved the communication weekly and attention to customer service. I felt safe leaving my classic with them for over a month to work in between urgent jobs because the cars are stored behind a locked gate. Overall painless experience!

Owner's reply
Wow, thank you Kellie for trusting us with your baby. Cars like your Mustang are always a joy to work on. We also appreciate your understanding while we prioritized some of the urgent daily driver jobs, it gave us the breathing room to take care of your classic the right way. We are glad you felt comfortable knowing it was safe behind our locked gate while we had it in our care. Warmest regards, Dave and the Tri-City Transmission Team

Nobody likes to spend money to get their car fixed. Tri-City Transmission is one of those businesses that you know you can trust. The quality of the diagnosis is the best, and quality of the repair absolutely the best. I have been going to and referring people to them for decades and without question, every visit is pleasurable. After driving away from their facility, I always have an incredible sense of confidence in the repair I just had done ... and I have never been disappointed. Thank you Dave! Jim Clifford

Owner's reply
Wow, Jim! I still remember the first time you walked into the shop about 20 years ago. If I recall, you were referred by Whity’s in Scottsdale. We truly appreciate not only your business, but also the many friends, family, and coworkers you have sent our way over the years. Thank you for the kind review and for supporting our shop the way you always have. Warmest regards, Dave and Crew, Tri-City Transmission & Auto Repair

I have been coming to Tri-City for about 2 years and am absolutely impressed with their customer service and the work they do. The price is very competitive and the work they do is top tier. I would absolutely 11 out of 10 recommend them to friends and family. The kinda place you would have no problem sending your mom or grandma knowing they will be in good hands.

Owner's reply
Thank you for the great review, Tim. We always enjoy having you in the shop — you make the day better for our staff and help make the work more enjoyable. It has been a pleasure serving you over the past two years, and we look forward to many more to come. Warmest regards, Dave & the Tri-City Transmission & Auto Repair Team

Excellent experience at Tri-City Transmission. Was really worried about service on a part of the car I was least familiar with. Dave gave us a tour on their facilities, who is involved with the service, and the process involved with that service. Their triple check caught an additional intermittent problem which I think others would have missed. I have a much better feeling that they fixed the right problem. Thanks Dave!

Owner's reply
Thank you for the great review, John. It is always rewarding when a customer brings in a vehicle after first getting the input of someone they trust. In this case, your son came to us for help with his car, and knowing he had the guidance of an electrical engineer made the process even more meaningful for our team. We were glad to walk you through our shop, introduce you to the people involved in the service, and explain the steps we take. Catching that additional intermittent problem during our triple check is exactly why we go through that process — it gives both you and us confidence that the right problem was addressed. Warmest regards, Dave & the Tri-City Transmission & Auto Repair Team

I had a recent transmission issue that i wasn’t able to put my finger on where the problem was with my Ford. I took to get diagnosed at a local car shop and they had told me i had to replace the whole transmission which was quoted at $9000. I decided to take my business to Tri-City Transmission so they could do an in depth look at the transmission to understand the issue. Not long after they had told me the issue was electrical and solve-able. They explained to me every single detail about the engine and really helped me understand as well what the problem was. The team was extremely helpful and they were very thorough about their inspection and they quoted me for all the repairs at about $2000 which blew my mind compared to the previous quote at the other shop. Thank you Dave for doing a phenomenal job on my car. I don't know where i would be without you and your team.

Owner's reply
Wow, thank you, Nikolai. We are so glad you brought your Ford to us. You gave us the time needed to track down a faulty computer that was tricky to identify, and it is always rewarding to solve an electrical problem that might otherwise be mistaken for a transmission failure. Many shops replace transmissions when the issue is actually electronic, so it means a lot that you trusted us to take a deeper look. We shared your review with the team at our morning meeting, as it helps connect their efforts to the real-world situations people face. Thank you for trusting us with your car. Warmest regards, Staff & Team, Tri-City Transmission & Auto Repair

The guys at the front, Dave and Chris were very friendly and welcoming. I came in just for a diagnostic and it turns out my issue was non transmission related but they were still happy to help out. The fix was much simpler than I anticipated so I chose to DIY it and they gave me some good tips to get the job done right. The level of customer service they provided is genuinely hard to come by these days.

Owner's reply
Thank you, Chandler! It was a great experience for us as well. We always enjoy being able to tell someone they don't need a transmission. It happens more often than people would think. We're glad we could point you in the right direction and that you were able to tackle the repair on your own. Don’t hesitate to reach out in the future; we’d be happy to help anytime. Warmest regards, Dave and the team

Thorough, Detailed, Safety driven, Knowledgeable, Customer Service and Care, Quality Driven, Organized, Clean, Team Environment and Pride in Excellence all the way from the front Desk to the Mechanics performing the work. This shop is not the norm of chaos and greasy environments you see in most auto repair shops I've experienced. They take their work serious almost like a Surgeon operating on a patient. They washed my car and took steps to keep the inside protected. I strongly recommend them. I will definitely be using them for my car needs in the future. Dave is awesome. He walked us through the entire process of what they did and why. Even showed us the old parts. Thank You

Owner's reply
Allyson, thank you so much, we’re blushing over here! We’ll be sure to share your kind words with the team at our morning meeting. Your feedback means a great deal to us. We know that auto repair can feel overwhelming, especially when it comes to transmissions, so we’re glad the process felt clear and comfortable. It was a pleasure working with you, and we’re truly grateful you found us. Warmly, Dave and the Tri-City Team

Very happy we chose Tri City for our auto repair. Not only was the facility amazingly clean and organized but the staff was polite, professional and communicative through the whole process. Thank you Tri City!

Owner's reply
Sandy, thank you for the kind review. I am glad you were open to the shop tour. We are always happy to show the backstage and inner workings to anyone who is interested. We look forward to continuing to help with your vehicle needs. All the best, Staff at Tri-City Transmission & Auto Repair

would recommend these guys very helpful with fixing my transmission they were straight forward and reliable wouldn’t go anywhere else

Owner's reply
Thank you for the review! Let us know if there is anything else we can do for you. Regards, Staff, Tri-City Transmission and Auto Repair

I've been using Tri-City Transmissions almost my entire married life, dating back to their old location. I highly recommend them to my family, friends and neighbors. I recently had a vehicle in for service, and after they explained what they had done, I was amazed the cost for the repair was so low. I'm glad they have expanded to all automotive needs, not just transmissions. I trust them to be fair and honest with me. Thanks to all the crew down there!

Owner's reply
Randy, It means a great deal to have your trust over the years, from the old shop to today. It's hard to believe it’s been 20 years since we moved, and over 50 years since Tri-City got its start. We’re grateful for your continued support and for all the folks you’ve sent our way. Expanding into full-service repair about 10 years ago was a natural next step, and we’re glad it’s made things easier for longtime customers like you. Thanks again for your ongoing patronage. Dave and the crew at Tri-City

These guys were amazing. They are the perfect example of why you should support small local businesses. I have a 2020 Chevy Colorado with 75k miles on it and I started to develop the dreaded Chevy transmission shudder. I called them Monday morning and dropped the truck off Monday afternoon after me and a mechanic went for a quick test drive so they could experience the problem firsthand with me. Dave talked to me and then gave me a quick tour of the shop and it was very well organized and clean. Fast foreword to Wednesday afternoon and they called with an update when they promised they would. After further diagnosing they determined all I needed was a transmission fluid flush and filter change and I would have the truck back by Friday. They underpromised and over delivered and called Thursday saying it was done and ready for pick up. Dave again went out of his way to explain what they did and when the next service interval would be. The truck runs perfect again. One last thing to note they were half as expensive as what the dealer quoted me for the same work. This shop will now be my go to for both mine and my wife’s vehicle maintenance needs. I can’t recommend them enough for all your vehicle needs.

Owner's reply
Chadvick, this kind of feedback is so appreciated. I like to share these with the guys in the back shop, so they know what they do carries through to the customers. It was a pleasure working with you, and we’re glad the fix was straightforward and that the truck is running like it should again. I know when you and I first drove it, it was anything but smooth. Thanks also for supporting local — that means the world to a shop like ours. Warm regards, Dave and the Tri-City Team

Had a great experience here getting a transmission repaired. They definitely know their transmissions and love what they do. Got good vibes from working with these guys. They even gave me a tour of their shop and showed me the repair process, everything was clean and organized. Thank you!

Owner's reply
Chris, We really appreciate the kind words, and the good vibes were mutual! It’s always a pleasure working with people who are curious and want to understand our process. Glad you enjoyed the tour and felt confident in the work. Your Ford Transit T250 was in good hands, and we’re glad we could get it back to you running strong. Dave and the team at Tri-City Transmission

These guys are the REAL DEAL!!! Super-friendly, up-front, knowledgeable, and thorough. Took my 2013 Ford Transit Connect (infamous for powertrain issues) in for a 2nd opinion on an intermittent vague issue of power loss. Chris scheduled me in and provided great information on their process. Dave did the first drive with me. My car was there for a week, and the Level 1 diagnostic was inconclusive (which I anticipated would be the case), but I have complete confidence in their work, and the affordable service provided. They lived up to their reviews in my experience. Thanks guys!

Owner's reply
Hey Tom, Thank you for the kind words and for giving us the time to look over your Ford Transit. We were glad to be your last stop before the road trip. Since you were chasing an issue that had only appeared a few times over the past year, we kept it open for a bit longer to ensure we had every opportunity to reproduce the concern. Extensive road testing, scan data analysis, and key checks all came back clean, so we were happy to give your transmission a clean bill of health and hope it gives you peace of mind on the road ahead. Warmest regards, Dave and Staff, Tri-City Transmission and Auto Repair

I can’t say enough about how honest and transparent my repair went with Tri City. The owner Dave walked me through every step of the process which was not at all typical. Dave and his team worked to diagnose my transmission issue on my Silverado and offered up options to try every possible solution to keep costs down. Unfortunately my parts and potential new transmission were VERY hard to source, but the team at Tri City was very up front and honest about the status and issues with sourcing parts. The truck was with them for an unplanned amount of time and they were able to get me a loaner vehicle to drive which was unexpected and above and beyond what I feel they would be obliged to offer. I ask lots of questions and am very leery of repair shops, but Tri City went a long way towards shifting my opinion. I can’t say enough good things and would be proud to recommend them to everyone I know. Last piece- Dave took me back behind the scenes in the shop- I have NEVER seen such a meticulously organized and clean repair shop- this shows just how much pride they take in their work and employees! - Cameron Mark

Owner's reply
Thank you, Cameron, we are blushing! You captured the heart of our business. We appreciate being acknowledged for the efforts we put into every customer experience. You treated us with kindness despite the challenge of getting parts for your truck and it was a pleasure doing business with you. Warmest regards, Dave and Team, Tri-City Transmission and Auto Repair

From your first conversation with Tri-City, you know this is a group of people you want to do business with. Best customer service I've ever received from any auto repair shop. Honest and up front about issues and timing, something I greatly appreciate. Got me back on the road with confidence. Thanks Dave and team for providing such a great service!

Owner's reply
This is such a kind review, thank you Matt. It was great to meet you, and I am glad your Promaster made it to Mexico and back without a hitch. I know transmission trouble on a road trip is never fun, so I am happy we could step in when the dealer was not able to get you taken care of. All the best, Dave and the Tri-City Transmission Team

The team at Tri-City Transmission is professional, understanding, and high-quality. They're transparent the whole way through and do a great job of communicating from the time I dropped my car off to after I picked my car up. I'll be taking all of our cars here moving forward!

Owner's reply
Hi Basil, Thank you so much for the kind words and for taking the time to share your experience. We’re glad you felt confident bringing in your Toyota Tacoma and that you appreciated our approach to keeping you updated every step of the way. Looking forward to seeing you again whenever the need arises. Thanks again for trusting us! Dave and the Tri-City Transmission Team

I was referred to this shop originally by another shop. That's how good they are. Quick diagnostic revealed a simple issue. Other places have tried to sell whole transmissions with less issues, so it was a relief to have the vehicle up and running fast and for a very reasonable investment.

Owner's reply
Hi Steve, Thanks so much for sharing your experience and for the kind words! We’re proud to be the shop that fixes the real issue, not just the one that jumps to a full rebuild or replacement. Glad we could get you back on the road quickly — and save you money in the process. Thanks again for your trust, and we’re always here if you need us in the future. — Dave and the Tri-City Transmission Team

Dave and his team went above and beyond in service and communicating with me in taking care of my transmission issues. He took care of all components in solving the problem even when it cost him. Thank you, I would highly recommend this shop for any service work you need on your car.

Owner's reply
Hi Marty, Thank you for taking the time to share your experience and for recognizing that we went beyond normal expectations. We also truly appreciate how you treated our entire team with kindness and genuine gratitude throughout the process. Warmest regards, Dave and the crew at Tri-City Transmission and Auto Repair

I brought my car in after another shop failed to do a transmission service correctly. Tri-city transmission did a wonderful job diagnosing and fixing the problem! They are truly honest and thorough. The prices are fair and I am so grateful!

Owner's reply
We’re really glad you brought your car in and gave us a chance to take a look — especially after things didn’t go quite right the first time around. It means a lot to be trusted in that kind of situation. We’re happy we could get it sorted out, and we’re grateful for your feedback! Sincerely, David and Crew Tri-City Transmission & Auto Repair

Everyone here was so personable and easy to work with. I didn't feel pressured at all to do the repair. Their prices were so reasonable and they were so open and honest. I would definitely use them again

Owner's reply
Rebecca — it really means a lot that you took the time to share this. We’re so glad to hear you felt at ease and well cared for — that’s exactly the kind of experience we aim for. Thanks for your trust. We’d be happy to help again anytime. All the best, David and the Tri-City Team

This was one of the best experiences I’ve ever had with any service company. I was actually recommended to them by another shop that felt Tri-city could offer more cost effective options. The team was incredibly clear, detailed, calm, and confident in their recommendations, and they followed through to deliver excellent results. Every employee treated me with the utmost professionalism, but meeting the owner made it easy to see why the business operates so smoothly. It’s clear that genuine care for people is at the forefront of what he does. I was given a tour of the shop, I was impressed—it’s the cleanest shop I’ve ever been in! I also got to see some of the inner workings of a transmission. This company sets a high standard for quality and customer care. Highly recommended!

Owner's reply
Kristine — we’re blushing over here. Thank you so much for the incredibly kind words. Reading your review truly made our day. We work hard to take care of people, and hearing that it came through so clearly means more than you know. It also meant a lot that you took such interest and spent the time to tour the shop — we really enjoyed having you here. Warmest regards, David and Staff Tri-City Transmission & Auto Repair

I had my transmission in my Ford F-150 serviced at another repair location locally and the next day my truck started smoking and leaking fluid everywhere. I took it back to the shop that performed the work and they told me to take it to a transmission repair shop. The transmission shop I took it to, recommended by my original repair shop, quoted me a repair over $7000.00 and said I needed a brand new transmission. My gut told me this was not the case, so I decided to take my truck to Tri-City Transmission where I have had work done on my fleet vehicles for years and never been anything but satisfied with their work. Tri-City diagnosed the vehicle and told me the only problem was the transmission fluid had been overfilled by the first shop by over 2 quarts, leading to the current problems. Tri-City Transmission drained the fluid, filled the fluid to the appropriate level and cleaned the mess made from leaking fluid. I was so relieved not have to have spent the $7000.00, only spent a few hundred instead on an honest job done by a company that was great. I should have just gone there in the first place, instead of choosing what I believed would be convenient. I will be using Tri-City unquestionably in the future. Thanks so much for a great, honest job.

Owner's reply
Terrill, thank you for taking the time to share your experience — we really appreciate your trust and long-standing support. We're glad you followed your gut and brought the F-150 in. Transmission fluid levels can be surprisingly tricky to set correctly, and it's a more common mistake than people realize — especially at general repair shops. We're seeing this kind of thing almost daily. We estimate that 1 in 3, if not 2 in 3, transmissions are either overhauled or replaced in error — often due to misdiagnosis or simple mistakes like overfilling or underfilling. It’s frustrating to see, especially when a customer is nearly put through a costly repair they don’t actually need. We’re just glad we could help you avoid all that and get your truck back to normal without the stress or expense. Thanks again for the kind words — we’re always here when you need us. Warmest Regards, David and Staff, Tri-City Transmission Service and Auto Repair

From the very first call to the moment we picked up our vehicle, Tri-City Transmission exceeded our expectations with their professionalism and outstanding communication—better than any auto repair shop we’ve ever visited. Every team member took the time to listen carefully to our concerns, answer all our questions thoroughly, and genuinely cared about every detail of the repair process. We never felt rushed, and the level of service we received was truly exceptional. Tri-City has earned our trust, and we will absolutely continue to rely on them for all our car service needs. Highly recommended!

Owner's reply
Darin — thank you so much for the generous review. That kind of trust doesn’t come easy, and we’re honored to have earned it. We shared your feedback with the team at our daily meeting so everyone could hear how their efforts came through. It’s the kind of encouragement that really fuels us to keep doing our best. We’re grateful you chose us and look forward to being here whenever you need us again. Warmest regards, David and Staff Tri-City Transmission & Auto Repair

Dave was THE BEST. I was so overwhelmed when I saw him, I was caring for my dying husband who has since recently passed, and was told by someone else I needed a new transmission which was quoted at 8 grand. This was not what I needed right now. He kept my car for a while (about a week) to properly diagnose the issue, which ended up being a simple fix, no where NEAR 8 grand. I think I may have cried over the phone with his immense kindness and generosity during this very painful time. THANK YOU DAVE!!! Go see him today!! I won’t go anywhere else. Danielle Z.

Owner's reply
Thank you, Danielle for taking the time to share your story. Your story not only moved myself, but everyone who was involved in working on your car. It would be hard to even begin to understand the grief and overwhelm you are experiencing. We will continue holding you in our thoughts and pray for you to experience peace and strength in your grief. David and Crew, Tri-City Transmission

The only place to go to get your car fixed. Very professional staff, knowledgeable, no tricks.

Owner's reply
Thank You Tatiana for allowing us to take care of your Hyundai and for the 5 star review!

To say my experience at Tri-City Transmission was excellent would be and understatement. Dave Riccio and his staff go above and beyond when it comes to customer service, communication and top notch service. I began having issues with my transmission and was told by my regular mechanic that he was not able to diagnose a problem besides telling me that I have 3 codes for fluid pressure sensors, and could only completely replace my transmission but that it may be something that could be repaired somewhere more knowledgeable about transmissions. I first tried a local transmission shop close to home who quoted me $5800 over the phone after a VERY brief conversation. I dropped it off and was called the next day saying I had low engine power and that I would need to get that checked out before they could do any work. Well that turn out to be a blessing in disguise. I went back to my mechanic who replaced the mass airflow sensor and cleaned the throttle body. Although it was driving much better it was still shifting funny. My mechanic referred me to Tri City although he had no personal experience but had heard good things. My very first phone call was night and day from the first shop, they spent time asking detailed questions about my concerns, how it was driving and maintenance history. They scheduled an appointment and sent me a short video describing the way the do business. I was very pleased upon arriving at my appointment that a mechanic took me for a short drive to see the issues I was having and talk about my concerns. They then gave me a day and time that they would call me back, and sure enough they called me exactly when they said the they would. Dave was so wonderful to work with, he personally called me all throughout updating me, and was so kind and patient with all my questions and very thorough in explaining how they would go about diagnosing my transmission. Thankfully I was able to leave my truck with them for 2 weeks, because they were able to have one of their mechanics drive it home and back a few times and was able to determine what was going on. A few repairs and only $1,500 later, Dave and his team had my truck back to me several days sooner than they had initially said, saving me thousands. I am so grateful for the honesty, integrity and service at Tri- City Transmission, I never felt like I was just another customer, but like I was a friend.

Owner's reply
Wow, Rebekkah! We’re blushing over here! 🥰 Thank you so much for taking the time to share your experience in such detail. It says a lot to us that you were willing to make a big drive to come see us. I think you got the results that you did because you were willing to give us the time we needed with a complex diagnosis. You also treated us with kindness all the way through. And a huge thank you to your mechanic for the referral. It is always an honor to be recommended. I will share your review at today's shop meeting, as everyone here played a part in the service you received. Warmest regards, David and Team, Tri-City Transmission and Auto Repair

Tri-City Transmission were higly professional, friendly and made a committed effort to make sure you as a customer felt cared for. They also displayed good transparency, taking you on rides and also evaluating the vehicle before and after work. I recently had my transmission redone after having bought a new honda odyssey van. After going to 3 different mechanics I was quoted around 5-8k to get the job done. I checked out Tri-City Transmission. Instead of justing throwing me a quote they did some research and digging and found out my Honda was under warranty. They took it into their hands to get the warranty honored and taken care and then inspected the work themselves. They did alot of the work on my behalf, saved me money and were very hospitable throughout the whole process. GREAT COMPANY!!!!

Owner's reply
Thank you so much for the kind words! We love jobs like yours because they’re truly rewarding for us. Why? Because when a customer is facing thousands of dollars in repairs, and we’re able to find a solution that costs them nothing, the reaction is absolutely priceless. We know how much that kind of savings means to each of our families, so we’re thrilled we could help navigate the hoops at Honda and secure the warranty repair beyond the factory coverage. I’ll be sure to share your review with our team—especially Jon, our diagnostic technician, who always goes the extra mile to research and save our customers money. Thanks again for your trust and for taking the time to share your experience!

I have a 2015 Hyundai Genesis with 111,00 miles. I bought it used and it had an existing shifting problem. I spoke to a couple transmission shops about it but they all recommended that I take it to the dealer. I was told it may cost in the range of $6,000 or more. It was out of warranty, so I continued to drive it and live with the “hard shifts” between gears. Since the car is 10 yrs old this year, I was thinking of selling it and buying a newer car. I do however still like my car so I contacted Tri-City Transmission. The service I received was outstanding, from the initial road test throughout the entire process. They repaired my transmission for a fraction of the cost or a new or rebuilt transmission, and needless to say I was very relieved and impressed. This car has an 8-speed transmission and the shifts now are virtually imperceptible. I implore you to call Dave at Tri-City as I assure you will receive the same excellent service that I did that “raises the bar” and sets the standard for all other automotive shops.

Owner's reply
Wow Dave, this is a great review! We certainly enjoyed working for you and plan on keeping in touch. Transmission are easily the most complicated, most misunderstood and most misdiagnosed part of the vehicle. when someone gives us the time we need to truly diagnose the transmission, the results are the best. You gave us that time and confidence in our abilities. We are grateful for your recommendation here! Warmest Regards, The other Dave (ha) and Staff, Tri-City Transmission

Thank you so much to Tri-City Transmission! These guys work hard for their money, they deserve a raise! They solved my transmission problem that my Chevy dealership could not. On top of that, they fixed an issue with my truck that I wasn't even aware of. For the first time in a long time I felt great about the service I received at an auto repair shop! Thanks again, I will be a returning customer and spread the word about the amazing technicians here.

Owner's reply
We were flattered that you made the trek down from Payson to see us. Thank you so much for your kind words and for taking the time to share your experience! It feels nice to be acknowledged for our efforts. We are glad we were able to solve an issue the dealership couldn’t and even catch something else along the way. Your words mean a lot to us. We share everyone one of these reviews at our shop meetings so the employees feel the connection between the work they do and you the customer. We look forward to being here for you whenever you need us in the future. Warmest regards, Dave and Staff, Tri-City Transmission and Auto Repair

So I’ve always had great luck with tri city, we have had our ford ranger transmission fixed as well as many other services done there. but this time they went above and beyond. We brought our Subaru in to haves noise checked out, they informed us that with the car being so new it might be under warranty. I personally called Subaru in Scottsdale and asked about the warranty and was immediately told it was out of warranty. Not wanting to cause a fuss I decided to just pay the price and have tri city do the work. After letting Tri City know about the lack of warranty they decided they would go to bat for me. They contacted Subaru on my behalf and were able to get the proper information about the warranty and actually get it over to them and have Subaru inspect it. And sure enough it was under the manufacturer warranty. Subaru replaced the transmission and tri city took care of all the hassle. I’ve never had such amazing service from a shop before. I will always recommend Tri City Transmission to anyone for all service needs

Owner's reply
Brian, Thank you so much for your kind words and for taking the time to share your experience! We are genuinely appreciative of the business you have provided us over the years. You always treat us with kindness which makes it fun to work on your vehicles. Our goal is always to do what’s best for our customers, whether that means performing the work ourselves or, in this case, making sure you received the coverage you were entitled to under your factory warranty through Subaru. We have run into situations like yours more than you might think. We know it is frustrating as a consumer of auto repair, so we were happy to step in and help navigate the process for you. It feels good that you trust and recommend Tri-City Transmission. That is what makes our job meaningful and gives us purpose. Warmest Regards, — The Tri-City Transmission Team

Struck gold when I decided to take my vehicle to Tri City Transmission. Initially told by another auto repair shop that I needed a new transmission. After reviewing several transmission shops on the internet, I decided to go with Tri City. I was told that I did not need a new transmission. Rodent wire damage caused improper electrical signals to the transmission. Repairs made. Honesty and staying in contact with me consistently are strong attributes of this company. Solid company!

Owner's reply
Wow, That’s a great compliment!! Thank you Dan! We were glad we were able to help you with your Nissan Altima. Everyone thinks the worst about the Nissan CVT’s; often, it is not the case. So It is fun for us to give people good news. We will definitely share your comments with the guys at today's shop meeting.

Excellent service and very honest. I am extremely happy with my service. I brought my truck in because the engine light was on and the transmission was slipping. They ran full diagnostics and the truck just needed an oil change. They kept me updated throughout the time they had my truck. The staff was very helpful and friendly. I highly recommend Tri-City Transmissions.

Owner's reply
Thank you Cathy!! Welcome to the Valley. We are happy to have you as a customer. People are often surprised that their engine oil level could affect their transmission. It is good that you went with your gut and got a second opinion on your transmission.

I was recommended Tri-City after getting a dubious quote from another shop. Dave and his team pin pointed the issue and fixed it at a very reasonable cost. They got extra points for taking care of it pretty quick for me over the holiday weekend!

Owner's reply
Thank you, Rodrigo, for the recommendation. It helps people find our service. We like fixing things, so we were happy to get your Toyota Rav 4 driving like it should. Warmest regards, Staff, Tri-City Transmission

I was having a weird shifting problem with my 2019 Nissan Titan Pro-4x. I took it to the Nissan dealer, they told me I needed a new transmission and it was going to cost me almost $10.000. I went and picked my truck up, took it to Tri-City Transmission after just a test drive Dave told me it was the tourqe converter not the transmission. The did the repairs for about $4300. I have driven it now for about 100 miles and NO issues. I will recommend Tri-City Trans to every body and I will definitely go back if I have any other issues with any of my vehicles. Thank you guys you are great.

Owner's reply
Wow, Mike!! This puts a big smile on our hearts, and it feels good. When we read your review to the guys at our shop meeting, there was a palatable sense of pride. Sincerely, Thank you!

It was a pleasure dealing with Joey and the crew over at Tri-City transmissions

Owner's reply
Thank you, Carl for the review, we are happy to have you as a customer

I was having an intermittent issue with my transmission. Being that it's a work truck it's always hard to drop it off and not have it for work. I made an appointment and came into to drop it off. It's pretty cool that the owner is the one who takes it a drive with you when you 1st get there to get some more info and to see if the problem happens while you're there. I was honestly a little disappointed that they told me it would take at least 3 days to have just a diagnosis but I understood being that they have a lot of cars and customers. Well I'll tell you what these guys under promised and over delivered! They had an answer the next day for me. They told me it would would be probably 4 days or so to have the repair done. Guess what they had it done in 2 days! These guys came recommended by my mechanic who said most transmission repair shops are thiefs except these guys. He was right! They are through, know what they're doing and are fairly priced. Highly recommend Tri City transmissions!!

Owner's reply
Thank you, Tzvi. We understand it is tough to be without your vehicle that provides your livelihood. It doesn’t always happen, but we were glad the circumstances played out so that we could get your van back quickly. Our owner was really impressed with you and made the extra effort to make sure everything went well. Warmest regards, Tri-City Transmission

I just wanted to share my recent experience with Tri-City Transmission. I was traveling from California to Arizona to visit a a friend on Christmas Day. Halfway during the trip my 2017 Hyundai Tucson began to hesitate downshifting causing me to struggle to keep up with traffic. Once I made it in town, my friend referred me to Tri-City as he explained how they were able to save his transmission in the past. I had the car in with Tri-City by Friday and they were very transparent that the diagnostic would not be available until Monday 5:30pm. The diagnostic came back to bad catalytic converter and they said they would be able to get an aftermarket unit from California and have it replaced before I had to leave town Friday. I later received a call that the part may not be availble unitl the following week and I actually said that I would take the car as is and try to repair it in California because I could not miss work the following Monday. Upon hearing this the team at Tri-City took a another shot at finding the part and were able to successfully find a Califonria catayltic converter and get everything replaced by Friday. My car now drives like brand new! I would like to call out the exceptional customer service of both Joey and Dave for making the whole process transparent and going above and beyond to get my car fixed.

Owner's reply
Thank you, Sylvia, for taking the time to write about your experience with us. We are grateful your friend referred you here and glad we could get you back on the road during those holiday weeks. We will share your feedback with our vendor, who pulled some strings for us to get you the needed catalytic converter. Sincerely, David, Tri-City Transmission and Auto Repair

I recently brought my car to Tri-City Transmission and Auto Repair and I am extremely pleased with the work that was done and the way that I was treated When I went to drop off my car, they go through a process of taking you for a test drive and then telling you the procedure how they do things and tell you when they will update you with a diagnosis or more information to give you regarding your vehicle and then they follow through by calling you when they say they will !!!! When I picked up my car on the promised day, they had so many checks and balances to show me how and who looked at and repaired my vehicle. It was amazing the level of professionalism and courtesy they provided. Right from the beginning when I spoke to Joey to set up the appointment, he sent me a video explaining the process and everything in the video is exactly how it is . I was extremely pleased with the work and if you want both good work and to be treated with respect, go to Tri-City Transmission and Auto Repair.

Owner's reply
Thank you, Fran, for these kind words and recognition of our efforts. We shared your compliments with everyone in the shop so they know their efforts are valued. It sure brought meaning to our work and put smiles on everyone's faces.

If you wanna be treated with respect and not blown off like I was by Sanderson Ford (where I took my car for service and regular Oil changes from the day I purchased it) telling me that the "Ticking" coming from my engine was nothing , then TRI-CITY TRANSMISSION & AUTO REPAIR is the place to go ... On a friends suggestion I brought my car to Dave who took it for a test drive and immediately knew there was an obvious problem with the Valve train and he suggested that it be looked into further . When he called with the diagnosis he explained that not only did one Rocker arm fail , it was just lying on the head and another was failing behind it . There were also problems with the lifters, rockers and cam . These were all caused by significant wear from lack of oil on all these components. Dave also went above and beyond by contacting a Ford-Mustang Specific shop to get their take on his findings . They said they wouldn't touch it with the wear he described and replacing the engine was the correct repair. This is a known problem with this engine yet Ford was unable to diagnose it - Dave was able to diagnose it with a test drive and a few hours of further diagnostics . I was definitely impressed , I have never seen this level of professionalism . I had Dave's team of mechanics replace the motor and my car now runs like new ! I am more than please with their work and I would highly recommend them to everyone . If you want it diagnosed and done correctly do yourself a favor and bring your vehicle to TRI-CITY TRANSMISSION & AUTO REPAIR , you will never go anywhere else !

Owner's reply
Thank you, Irene! It's frustrating when your car is not functioning correctly, and you are told everything is okay. Thank your friend for us for the recommendation. It is such a meaningful compliment when we get a referral. And your review is just that: a meaningful referral. Warmest regards, David and Staff, Tri-City Transmission and Auto Repair

I thought my transmission was going out and another shop was ready to "rebuild" it for me. My mechanic suggested I let Tri-City Transmission check it out first. After a couple days of diagnostic testing I found out I didn't need thousands of dollars worth of work after all. For a fraction of the price Dave and his team have my car running great. I highly recommend.

Owner's reply
Thank you for the recommendation, Paul!! I am glad we could be of service. I will share it with the crew at our shop meeting today. Warmest regards, Dave and Staff, Tri-City Transmission and Auto Repair

The first thing I want to say is this is how a mechanic shop should be. I was so impressed with the attention to detail. They triple checked everything to make sure it was fixed and running properly. They called me everyday and gave me an update. They called when or before the time they said they’d call. I never had to call them. The pricing was right where it should be and even better I was told by another shop I needed a new transmission and quotes 6500.00 these guys open up the trans diagnosed the issue and repaired it for 1100.00. If anyone needs a trustworthy place that will fix things the correct way, this is the shop. Last thing, they were amazing.

Owner's reply
Thank you! Your review has us blushing. We appreciate the acknowledgment of our details. There is a lot to keep track of that keeps us up at night because we know the difference is in the details. We look forward to serving you again in the future. Warmest regard, Staff, Tri-City Transmission and Auto Repair

They were wonderful and fixed my vehicle without any problems!

Owner's reply
Thank you Leslie for the nice review! and letting us know everything is working like it should. All the best, Staff - Tri-City Transmission and Auto Repair

I was traveling from Yuma to Tempe for work, in a work truck. Transmission started going out half way through Maricopa. Can’t tell you how lucky I was they happened to be the closest place to me, and first place I called. I also was needing to get a load of wood while in the area for my personal restaurant business. Not only did Dave find me a transmission, shuffle thing around to get me in quickly so I could get back to Yuma the same day, he also provided me a truck so I could the I desperately needed. I’ve never experienced this kind of customer service at any establishment other than my own. To Dave, his staff and technicians; I give massive thanks.

Owner's reply
Thank you, Logan! Those are some kind words. Yes, if you are going to break down, it might as well be across the street from us. I am glad Joey was willing to loan you his truck to get the firewood you needed while we fixed your truck. I look forward to trying your barbeque next time I am in Yuma. All the Best, Dave, Tri-City Transmission and Auto Repair

This was the 2nd time Dave & the team saved our butts. We have several carpet cleaning vans that are used daily for providing services to our clients. When our transmission went out on 1 of our van, we had it towed to Tri-City Transmission immediately to resolve our problem. Dave gave me a couple options for their service & they got on it very quickly to get the van back to us. We are very pleased with their customer service & get our van back on the road. If you have any transmission or mechanical needs, don't hesitate to give Dave & the team at Tri-City Transmission a call. Highly recommend them. Thank you

Dave and his crew are absolutely amazing! I was told my transmission was bad and had to be replaced on my 2017 Titan. Twice. By two different Nissan dealerships. One month out of warranty. So I decided to get a third opinion. Thank God I didn't waste $8000. Dave's personally test drove my truck with me in the passenger seat and listened to what I was saying. No shop anywhere has ever been more respectful and has never kept their word like this shop. Dave's crew found that my motor mounts were bad. The engine was bouncing around and pulled on the transmission lines and caused them to fail and leak transmission fluid until it was empty. There's no dipstick for trany fluid in my truck so I had no idea. They replaced my mounts and transmission fluid lines and filled it with fluid and handed me my keys back a few days later for a fraction of the price of a new transmission, which by the way, wouldn't have solved my problem! I am so glad I listened to my guy and took it to Tri-city. Thank you so much Dave for your thorough diagnostics and for employing top of the line techs to help people like me. I won't ever take my truck anywhere else again. I'm a customer for life. You have earned my trust in every way.

Owner's reply
Wow Lisa, Thank You for the GREAT review! Giving someone good news that they don't need a transmission is one of the highlights of our job!! It is not always the case, but it does happen quite often. We will certainly share your review with the technicians who worked on your vehicle. We look forward to taking care of your truck for years to come. Sincerely, Dave and Staff, Tri-City Transmission and Auto Repair

I have taken my 3 vehicles to Tri-city. My experience has been that Dave is very thorough. His team makes sure the repairs are as perfect as they can be. I would recommend you allow this shop to repair your vehicle. Thanks Dave!

Owner's reply
Thank you Don, it is a pleasure fixing your vehicles over all these years. You always give us the time needed for a great repair. We wish you all the best on your move. Warmest regards, Dave

Great experience here. Joey explained the process, we made an appointment, and we dropped the car off with no delays. Joey called, explained our options, and we went forward with the repair. When we picked the car up, he told us about their triple-check system and we felt very comfortable driving away. Good service at a reasonable price.

Owner's reply
Thank you, Matthew, for sharing your positive experience and recognizing Joey's efforts; we're glad you felt comfortable with our service and found it to be a good value.

The radiator on my Subaru Forrester went out within a month of buying it. Being new to town I didn’t know where to take it. I talked to my neighbor who recommended Tri-City. I was not disappointed. When I walked in, the first thing I noticed was a wall full of hand-written thank you cards from customers. Their great communication and customer service made me feel comfortable that I was getting the repair I needed with no fluff. It told me that the "wall of gratitude" was indeed real customers just like me, hoping for an honest experience. The car was ready when promised and they triple checked their work, which I have never heard of before. A great team to work with and my go-to recommendation for anyone I now meet needing auto repairs or transmission work! Thank you TCT!

Owner's reply
Thank you, Tony, for your kind words and for trusting us with your Subaru Forrester; we're glad our "wall of gratitude" resonated with you and that our team's efforts made your experience a positive one.

I am very thankful for the service and honesty that is provided by David his crew. It’s not every day that you find such integrity in the auto repair industry. Highly recommend!

Owner's reply
Thank you for your kind words! We're glad to hear you appreciated David and his crew's service and integrity. Your recommendation means a lot to us!

Had a burning smell that was undiagnosable for about 4 years. After going to 3 different mechanics they were the first ones to actually resolve the issue.

Owner's reply
Thank you, Gavin, for sharing your experience; we're glad our team could finally resolve the issue that had been troubling you for so long.

Amazing customer service!

Owner's reply
Thank you, Wyatt, for your kind words about our customer service; we appreciate your support and are glad to know you had a great experience!

We brought in our car with a transmission issue and the guys at Tri City were very professional with great customer service. They looked for the most affordable fix for our vehicle and repaired it quicker than our expected timeline. Very happy with their service and will be back if/ when needed!

Owner's reply
Thank you, Samantha! We're glad to hear you had a positive experience with our team and that we could get your car back to you quickly and affordably. We look forward to helping you again in the future!

No one wants to have to deal with a transmission problem. When, and if, you ever have to, I HIGHLY recommend ONLY going Tri-City Transmission. In addition to explaining, in detail, all the possible options for the transmission repair, everyone was incredibly understanding and helpful in relieving my stress with not having a car (especially in Arizona). In fact, they provided a loaner car so that I could get back and forth to work. They kept me apprised of every step and timeline expected by either phone or text. They made sure I knew exactly what the costs would be so that I could budget for them. Tri-City Transmission provides the best service, knowledge and expertise that I have encountered (next to my regular mechanic's shop) in this state. Again, I hope you never have to deal with a transmission problem. If you do - only go to Tri-City Transmission. Many thanks to everyone at Tri-City Transmission! You are the best!!

Owner's reply
Thank You, Marybeth, for all the kind words and for taking the time to write a review of your experience. We enjoyed working on your Honda CRV. You inspired us to put on a women's car care day at the shop—hopefully, something in the spring. Warmest Regards, Dave, Joey, and Staff—Tri-City Transmission and Auto Repair.

I had a recommendation from a friend of mine that owned a car lot. His name is GLENN CRANDALL and had many cars go through there Years ago. They were extremely professional they explained everything and I am impressed. I’ll be recommending this company to anyone that needs their transmissions fixed.

Owner's reply
Thank you, Troy, for your review! It feels good to receive a review like this. Be assured that we will share your feedback with the crew. Everyone thinks the worst when they call a transmission shop, especially on these Nissan CVT’s. So, I’d imaging a broken air intake boot on the engine was a relief. All the Best, Dave and Staff, Tri-City Transmission and Auto Repair.

I really had a great experience. I needed an oil change, new brakes, and, unfortunately, rotors as well. They got me right in the day of and by the end of the work day had everything finished. I felt so lucky to get in quickly and efficiently. The service was very respectful and friendly. Everyone answered all of my questions and made sure my car was safe to drive before leaving.

Owner's reply
Thank you, Aly, for sharing your experience with us; we appreciate your kind words about our team’s efficiency and friendliness in caring for your car. We Look forward to serving you again in the future. Best regards, Dave and Staff, Tri-City Transmission and Auto Repair

Was sent to Tri-City on a referral from another shop that didn’t service transmissions. Lovely interaction with the gentlemen that work here from the beginning. Listened to all my questions and concerns. Waited a few days to write my review to make sure my car was running smoothly and it seems like they fixed my issue. I will use them again in the future.

Owner's reply
Thank you, Lonna, for the review. Joey said you were very pleasant to work with. We are glad you waited a couple of days to make sure your 2016 Hyundai Tucson was fixed. It is sometimes hard to believe your transmission could be fixed with just computer calibration. Sincerely, Dave and Staff, Tri-City Transmission and Auto Repair.

Tri-City Transmission is great! They listened to my concerns and communicated frequently and well after I dropped my car off. They explained everything and answered all my questions. I would highly recommend. They triple checked everything after they flushed my transmission to ensure I was getting my car back in great condition. My grandfather lives out in Apache Junction and he recommended this place. I live in Phoenix and the drive was well worth the service!

Owner's reply
Thank you, Anna, for the five-star review! This feedback makes our job fun and not just a job but a passion. Also, thank you for trusting us and being willing to make the drive. Tell your grandfather thank you too, as we appreciate the referral. Warmest regards, Dave and Staff - Tri-City Transmission and Auto Repair

I had a wonderful experience here. I broke down in Page, AZ due to transmission problems and wanted a local business back in the valley to work on my car. I was referred to Tri-City Transmission and I don't regret going with them. They were very easy to work with, and very flexible with my schedule. Through the entire process, they communicated with me constantly, never tried to scam me or tell me I needed unnecessary things done to my vehicle, and were very up front in a very nice matter. They gave me options to pick from knowing these types of things are expensive. They do multiple quality control tests on your vehicle before you get it back so you know you're vehicle is ready and all fixed. They even do a check up a couple weeks after you get your vehicle to make sure everything is working properly, free of charge. I dealt with Joey through this whole process and he personally was just great to work with. I 100% would recommend Tri-City Transmission to anyone who needs work on their transmission.

Owner's reply
Madison, This is such a thoughtful review. Thank you for sharing your detailed story. It feels good to receive a review like this. Understanding transmission repair is expensive, scary and logistically difficult, it is nice to know that Joey and the process worked well. Thank you, Dave, Joey and Staff, Tri-City Transmission and Auto Repair.

Brought my work truck in for a "minor slip" I was noticing. The guys at Tri-City diagnosed it to a bad electrical conductor plate inside the transmission. They were able to replace the plate, and it saved me lots of $$$ on a new rebuild.

Owner's reply
Thank you, Lee, for sharing your experience! We're glad our team could diagnose the issue and save you lots of money on your work truck. Your satisfaction means a lot to us! All the best, Dave and staff, Tri-CIty Transmission and Auto Repair

Very professional, pleasant and helpful. They explained everything and answered all my questions. I will definitely recommend them to anyone.

Owner's reply
Thank you Tennille! We appreciate you taking the time to share your experience. It helps get the word out. We are honored to receive any reocomendation you send our way. Warmest regards, Dave and Staff, Tri-City Transmission and Auto Repair.

Okay, I know it’s long but trust me and read the whole thing. I have no idea where to begin, but I can’t thank Tri-City Transmission enough. I’ve been taking my car to a Ford dealership for every service and no other shop. It all started when I was told by this dealership that I needed a new engine block, which I thought was strange because my car had not hit 100k yet. So I believed them and I got a new engine block. Trust me, it was very expensive! After the engine had been replaced, a few months later my car started jerking so I took it back to the same dealership and they advised that I need a whole new transmission, which would cost just the same as the new engine block. At this moment, I was very stressed trying to weigh my options until I decided to get a 2nd opinion. I took my car to Tri-City Transmission and let me tell you, it was the best decision ever! Not only did they find the problem, they were very thorough. I was so impressed that Dave took the time to test drive my vehicle and ask me questions that no other shop has done. Dave followed up with me and kept me in the loop. But long story short, it turned out that I did not need a new transmission. My car actually had an electrical problem due to the engine block not being replaced correctly by the dealership. Tri-City fixed it and they saved me thousandsss of dollars. Tri-City isn’t about taking your money, they have integrity and trust. Tri-City is now my go to for all services because not only do they specialize in transmission, they offer a wide variety of services. You won’t be disappointed, go to Tri-City. Dave and his team are the best!!

Owner's reply
This review makes me feel a deep sense of pride and gratitude for the talented technicians I am surrounded with. Thanks for taking the time to write out the saga of your 2018 Ford Edge to help people understand what it is we do here. We see situations likes yours every week. I am glad you followed your intuition and got a second opinion. We look forward to getting to know you and your cars for years to come. Warmest regards, Dave

Tri City Transmission has excellent customer service. They explain everything throughly and keep the customer informed.

Owner's reply
Thank you, Carolyn, for your kind words about our customer service; we're glad you had a positive experience and appreciate you highlighting our team's efforts to keep you informed. We will share your review at our daily shop meeting. All the Best, Dave and Staff, Tri-City Transmission and Auto Repair

It’s never fun when you have car trouble but Tri-City Transmission made the whole entire process delightful. Beginning with the initial call I made to set up the appointment, all of the staff were super friendly, kind and genuine. The communication throughout the repair process was top tier! I was informed every step of the way. Dave went above and beyond to ensure I was more than just a satisfied customer. I will definitely be back for future repairs.

THE BEST! Dave and his team were amazing start to finish. I had my vehicle in the dealership for over 2 weeks waiting for the transmission diagnosis. I finally had to pick my up vehicle and take it else where. The advisor recommended Tri-City since they couldn’t get to it for me. On my way to Tri City I took it to “another”transmission shop.They gave me a very loose estimate with a wide range of problems and pricing, and the amount of time it was going to take. I didn’t really feel like they understood the issue, and urgency. Dave did a test drive with me, had the problem narrowed down by the end of the 1day, gave an honest and very transparent estimate. I had my truck back with-in a week! They have a customer for life .

Dave was great. The staff is nice as well. He was so patient with me and with my warranty company. He referred me to a rental car company. He was so nice and helpful. My car is working great. Feels so good to have my car back. I would recommend Tri City Transmission to my friends and family for sure. Thanks Dave

Tri City Transmissions communication was great! They reached out right away with questions, found some issues unrelated to their services and got us set up in the right place. Would definately recommend them to anyone.

My story began 4 years ago when Tri-City brought my truck back to life. With several issues, including the manual transmission, the truck is still going strong. You really do get what you pay for. That being said, my foreign car had some trouble and my normal mechanic expressed that this likely needed a complete rebuild. While contemplating putting thousands into a car that I've taken great care of, I was almost going to have to let it go. After some time, not wanting to give up completely, past experience with Tri-city and ultimately speaking with Dave, I was convinced to see what they can do with a diagnostic. Tri-city took the time to figure out the pesky German car's issue and I'm now driving the car again. It's smooth without needing a rebuild and not spending thousands. Good work is not cheap and hard to come by these days, but my car lives again! I'm glad I made that call to Dave. Cheers to all the guys at Tri-city for their expertise and keeping a dream alive! Let's hope for years to come as well. Thanks again guys, your attention saved me a ton of heartache.

We always have great service at Tri-City Transmission! They are very detailed in their diagnostics/repairs and their customer service is genuine.

Owner's reply
Thank you Susan for the kind words. We appreciate the kindness you and your husband show towards us every time you come in the door. Warmest regards, Dave and Staff

Dave was wonderful to work with, always keeping me informed as to the progress of my transmission repair. I was sure I needed a new transmission, but Dave found the problem and fixed it. They got me back on the road, saving me thousands of dollars. They are the best!

Owner's reply
Nick, Thank you! That is the kind of feedback we love to hear. Thank you for trusting us and giving us the extra time and money to do an in-depth diagnostic. We were pretty confident we could save those thousands of dollars. Being conservative, we say 1 in 3 transmissions are either overhauled or replaced in total error. In reality, it's more like 2 out of every 3, but it would be a hard statistic to track. We just see it so often. A simple check ball in your Chevy Colorado was all you needed. Warmest regards, Dave and Staff, Tri-City Transmission and Auto Repair

I will never send my daughter’s vehicle to another shop. Tri-city is honest, reasonably priced and great at communicating with their clients. Thanks for the great service. This kind of service is rare to find nowadays.

Owner's reply
Ernesto, we are honored that you trusted us with your daughter's car. Being next to ASU, we are used to communicating with parents in another state. Thanks for spreading the word! Sincerely, Dave and Staff, Tri-City Transmission and Auto Repair

I was quoted $3,250 for a transmission rebuild, on a work truck, by one shop. I took it to a big transmission chain for a second opinion and was told it is $850 to diagnose the problem and that would be put towards the bill of $2,500 - $4,500. Dave and his team drove the vehicle, with one of my guys, to understand the concerns. As a small business owner, I had expressed the sense of urgency with the revenue loss each day the vehicle was out of commission. They found the issue and had us back on the road in 3 days and $1,350. They are a full-service shop, though I have not used them for anything other than the one transmission issue. I will be taking all of my vehicles there going forward.

Owner's reply
Hey Patrick, I had a feeling when we spoke on the phone that we would find good news for you on your Ford E-150. I'm glad we could. It is not always the case, but we find shops are quick to replace a transmission or want to pull it out of the vehicle. The $850 you referred to from the chain shop. Transmissions are diagnosed without removing them from the vehicle. They are easily the most misunderstood, most complicated and most commonly misdiagnosed part of the vehicle. Thanks for the trust and we look forward to working on your vehicles going forward. All the best, Dave and Staff, Tri-City Transmission and Auto Repair

THE BEST PLACE. Here’s the scoop. I have 2004 Toyota Highlander that started being weird one day. Through a series of events we were told that we needed a new transmission. All the places I called, the dealerships, etc. were wanting to charge me and arm and a leg, or flat out refused to even do it. Fast forward a year later of the car sitting, and I asked a good friend (who owns a shop) who referred me to Tri-City Transmission. These guys are THOROUGH. From the very start with intake process over the phone, it was clear they knew their stuff! I told them I was in no rush when I had it towed over there. It had already been sitting for a year and truly was dreading getting the news that this was going to be +$8k OR I’d have to get a new car. They kept me updated every step of the way- amazing communication. They completed their inspection and GUESS WHAT. It was NOT the transmission. It was a little computer called the “PCM/Powertrain Control Module” that had gone bad, WHICH will make it look like transmission issues, when it really isn’t. They said it was more rare, to the point that they had to make their case (send diagnostic reports, etc.) to Toyota when trying to order the part to prove this was actually what was needed. They also did a million checks and test drives after the part was installed to make sure it was running well. Not only were they top tier thorough throughout the whole process, but they were the absolute nicest. They explained everything to me so kindly and in a way I could understand. It was really refreshing to have a place actually care instead of taking advantage in a situation where they totally could’ve. PS it wasn’t even close to $8k, fairly priced all the way around. Top tier people with top tier skills, can’t get better than that! Will be going here (even if it is +30 minutes) from now on!

Owner's reply
Wow Dianna!! We are all blushing. Thanks for taking the time to write such a great review! Feedback like this makes our job fun! Sometimes, we do have to do a major transmission repair, but often times we don’t. On the initial phone call, everyone calls, thinking the worst. You gave us the time and the trust to fix it right. Thank you for sharing your experience. Sincerely, Dave and Staff, Tri-City Transmission and Auto Repair

Joey and Dave are my go to for car repairs. They have always taken care of me and its been several years. I will you see at my 500,000 mile oil change. Thank you for always keeping my car safe on the road.

Owner's reply
Thanks, Victor, for trusting us and for allowing us to get your car to 500,000 miles. See you at the next oil change! Warmest regards, Dave and Staff, Tri-City Transmission and Auto Repair

Tri-City Transmission is the auto shop that I trust. I've been going there for over 6 years and have not once been dissatisfied with their service. They have great customer service and well qualified technicians for all of your vehicle maintenance and repairs!

👍

A friend of mine introduced me to Tri-City and I'm so thankful. My first call went great with Jason, he answered all my questions and concerns. I was able to get my Jeep serviced with a list of things needing to be done. The prices were less then what the Jeep dealer would have charged and if not they matched it. I ended up getting some things done they recommended and some things they said could wait (which I appreciate the honesty). Joey was very good at communicating with me and he called my warranty company and found out that one major issues was fully covered. He's very knowledgeable and I appreciated his expertise. Everyone was very friendly in the office. Bonus: They washed my car when they finished! Thank you to the entire team over at Tri-City. I will definitely use them again and refer over my friends. 🙂

I have been getting repairs here for years, and they are experts in the field. They are through and honest. Car repairs can be pricey, but I know when I spend my money here the job will be done right. They triple check their work, with multiple technicians. The only car repair place I will ever go. A+++

I cannot say enough positive things about our experience! My family was in town for a baseball tournament and broke down in 115 degree heat. Our tow service brought our car to Tri City and from beginning to end the experience was top notch. The communication was outstanding and customer service top notch. Super knowledgeable workers and they did everything within their power to get up fixed and back on the road by the end of the week when the tournament was over. I would absolutely recommend their services to anyone.

"It's so hard to find an honest and trustworthy mechanic" is something I don't say anymore! Tri-City has been servicing my car for over 5 years now and they are the absolute best! They won't lie and don't try to nickel and dime you. They are straight forward, patient and thorough. I recently had my car in for maintenance and my AC. When the AC problem ended up not being fixed after I picked it up they told me to bring it right back with no questions asked. They didn't make me feel like I was crazy and they gave me a loaner car to help out. They even waived the labor fees. I always know my car is safe and well taken care of! I won't go anywhere else! THANK YOU TRI-CITY for taking the anxiety out of having to get work done on your car!!

UPDATE: I just returned from picking my Cadillac up from my regular mechanic (in your normal maintenance). When I asked Chill (my mechanic) what he thought of the repaired transmission, he said that the transmission has a "crisp" shift now, and that that is a very good thing. So, to Dave and his team, Chill agrees you did a great job for me! Thank you! Dave and his entire team are outstanding. They were upfront with everything; costs, timeframes, expectations. Everyone I dealt with through the whole process was professional and courteous! I had received two quotes for a new transmission in my 2015 Cadillac Escalade. One for $6,900 (mechanic) and one for $7,900 (dealer). A friend told me about his good experience at Tri City so I called to get a quote from them. They explained they don't give "over the phone" quotes as they need to perform diagnostics on my car first to find the true problem. I brought my car in (Wednesday) and Dave (the owner) took me for the initial test drive. His said that I most likely DID NOT need a new transmission, that he believed the problem was in the valve body. Dave said the diagnostics for the valve body would run between $300 and $500 and that he would call with results by Friday at 5:30. True to his word, Dave called at 5:01 to confirm that the valve body was bad and that it needed to be replaced and that the diagnostic test was only $300. He said he would have the parts by Tuesday, install the new valve body, perform a complete transmission service and have it all done by Friday for $2,400. I approved the work. Friday at 3:27 Dave calls and informs me the work in complete and the transmission is operating normally. Dave and his team saved me between $4,000 and $5,000 dollars!!! THANK YOU!

Owner's reply
Wow Tim, thank you for taking the time to write these kind words! Transmissions are the most complicated, most misunderstood, and most commonly misdiagnosed part of the vehicle. Whether it is a dealer or an automotive generalist, few truly diagnose transmissions and their answer tends to be the most expensive. Thank you for your willingness to go through our process. We are proud to share your comments with our staff. Warmest regards, Tri-City Transmission.

Dave, the owner, and his entire team at Tri-City Transmission are exceptional! As a woman, finding a trustworthy mechanic can be challenging, but Dave and his staff were both honest and straightforward. Their service was outstanding, and the quality of their work exceeded my expectations. Not only were their prices very fair, but they also went the extra mile to ensure my vehicle was in top condition and that I felt completely cared for. I wholeheartedly recommend Tri-City transmission to all my family and friends, or anyone seeking the best service for their vehicle.

Great customer service. Very fast service and knowledgeable staff. Thank you, will definitely be returning.

Taking your car in is never easy. It's scary. There are worries and stress about honesty and cost. But this time was different. I had THE BEST experience at Tri-City Transmission. I hesitate to write a lengthy review, because we don't want to take a moment to read more than a few words. But I hope you take that moment. It was such a great experience from beginning to end. I was referred, so I felt confident. And I would 100 % refer Tri-City to friends, family, and anyone needing transmission work. Dave Riccio, the owner operator, met me with a smile and warmth. We took a test drive, he got back to me with the news that my transmission was shot, BUT that it may be covered under a warranty. Not a warranty that I had, but through the dealership and manufacturer. I never knew this could be an option. Long story short, with a happy ending, the repair was covered. I use all the catch phrases, but I mean every one, I received professional, top-notch, friendly, knowledgeable expertise. I am one happy and satisfied customer. Dave's years in the business and passion for helping people shines.

Very satisfied with the team and the great communication. This is the second vehicle we have brought here. We now have a new shop for all of our vehicles. More than a transmission shop.

By far, one of the best experiences I have had in recent years. Back story: Both of my vehicles went in for service the same week and left our family without transportation. Tri-City noticed that we have 2 kids booster seats in the vehicles being repaired and reached out to us and asked if we needed a loaner vehicle. They gave us a great vehicle to use while both of our Tahoes were being repaired. Saved us a great deal of money and worry. We were able to not only get our kids to school, but also get to/from work as well. Customer service is top notch; I'm recommending them to anyone, not just for transmission related issues, but for the general repairs a well. Always a great experience. Thank you Tri-City!

If you want a honest auto shop go here .

I was referred to Tri-City transmission to get my truck fixed and it was a great experience. Dave was incredibly thorough, took time to drive the truck with me and get a full understanding of what was going on. They were quick to get it fixed, knowing that I needed it for work, and were friendly and honest.

Owner's reply
Wow, Thank you Shelly for the great review!! We love this kind of feedback. Warmest Regards, Dave and Staff, Tri-City Transmission and Auto Repair

2015 Tacoma in for sputtering @ 1500RPM. Had taken my truck to another transmission shop and they inferred it probably needs a major rebuild. Dave test drove my truck and immediately noticed the symptom. Dropped it off, they ran diagnostics & serviced the transmission. Only took them (1) day. Dave Riccio was quite professional & personable. Tri-City is definitely focused on quality control. Truck running perfect. Highly recommend.

you can trust tri-city to give a honest, accurate diagnoses of your vehicle's issues and fix it right! Joey was a pleasure to work with. thank you Tri-City

Owner's reply
Thank you Rich for your kind words! We're thrilled to hear that you had a positive experience with Joey and the crew. We are grateful to have earned your confidence in our diagnosis and repair. Sincerely, Tri-City Transmission

I appreciate what Tri-city did for us by diagnosing the problem instead of just wanting to replace the transmission like the local dealer wanted to do. Saved 6k. Tri-city was very honest about the diagnostic time and they communicated well which is helpful during a stressful situation. Thank you Tri-city

Owner's reply
Thank you, Kristian, We live for this kind of feedback. We share reviews like this with the crew at our daily meetings. This kind of feedback gives us a greater sense of purpose, making a day-to-day job not just a day-to-day job. Please feel free to reach out if you have questions, comments, or concerns about the repairs we did or new repairs you might need. All the best - Tri-City Transmission Service and Auto Repair

Thank you Dave and Tri-City Transmission staff for excellent work on our car. My brother has been happy with your work for years and now that we live here, we appreciate the fair prices, accurate estimates and professionalism in customer service.

Owner's reply
Thank you Alma for the kind words and thank your brother for sending you here. We are honored to be your repair shop and take the kind trust you put in us very seriously. Thank you! Tri-City Transmission and Auto Repair

I have to say the reviews online were extremely positive for Tri city transmission. I had taken my vehicle to two different transmission repair shops, and neither shop was able to determine the true issue. Tri city after a couple days, were able to pin point the issue and fix the it within a weeks time. I was skeptical at first, but after picking up my truck and driving now for two weeks, I am completely satisfied and it has never driven better. Tri city communicated with me almost daily, while being respectful of my time and resources. If you are in need of transmission service, I would highly recommend Tri city, you won’t be dissatisfied or disappointed. Jay

Owner's reply
Thank you so much for sharing your positive experience with Tri City Transmission! We're thrilled to hear that your truck is driving better than ever after our service. We understand how important clear communication and effective solutions are to our customers. Your recommendation means a lot to us, and we look forward to being your go-to shop for any future transmission needs. Thank you once again for trusting us with your vehicle and for taking the time to leave such a thoughtful review!

Transmission performed womderful

Owner's reply
Thank you Dean for the five-star review. We are glad your transmission is working wonderfully. A lot of effort and process went into making that happen. We will surely share your comments with the staff in our daily meeting. Warmest regards, Tri-City Transmission

A coworker years ago suggested Tri City Transmission to me and I have been VERY pleased by their workmanship and honesty.

The best customer service ever. And they are honest too.

These guys really take care of you. Great communication, great service, nice people, and fair prices. Maybe the most organized auto repair business I’ve been to.

Owner's reply
Thank you for the wonderful review! We're so pleased to hear that you had a great experience with our communication, service, and pricing. Our team strives to maintain an organized and welcoming environment, and it's rewarding to know that this stood out to you. We appreciate your kind words and look forward to serving you again in the future. Thanks for choosing Tri-City Transmission!

These guys are amazing. From the daily updates on the diagnostic from Joey till the final repair, the process was easy. If you want your car fixed right the first time, bring it to Tri City Transmission.

Owner's reply
Thank you for your fantastic review! We're delighted to hear that you found our process easy and effective from start to finish. Joey and the rest of our team take great pride in keeping our customers informed and involved every step of the way. We're glad you felt confident in our service and are grateful you chose Tri-City Transmission. Looking forward to assisting you with any future car needs!

I took my car in thinking it was the transmission going bad. Turned out it was a much easier fix, and they were able to make the repair since they also do general mechanical work as well. I am very happy to have taken my car there because I received honest diagnostics, OEM parts, triple quality control review on their own work, and even got my car back sooner than promised! Beyond exceptional work!! They were very polite and explained everything in detail!!

Owner's reply
Trinity, these jobs are very fun for us. People have a Nissan with a CVT and they automatically think the transmission is bad. So many times it is not the case. So we get to give good news. I am glad Joey was able to pull some strings and track down the back-ordered parts to fix your engine. Thank you so much for taking the time to write a review! Dave - Owner - Tri-City Transmission and Auto Repair

Joey@Tri-City was exceptionally helpful and reassuring when needing my Jeep repairs during a recent interaction. He listened to my concerns and reduced stress by explaining the repair process in depth. I felt safe in my decision-making to move forward. It's important to find a place you can trust & I'm grateful Tri City Transmission can be added to my go-to list (if needed) in the future!

Owner's reply
Thank you Ashley for taking the time to write us a review. It is very meaningful to Joey as well as the whole crew. We will be sure to share your comments with everyone in our Monday morning meeting. 😊

Dave and his team at Tri-City Transmission are top notch! They know how to repair transmissions and not just swap them out with a poor quality rebuilt unit. They diagnosed and repaired my transmission quickly and for much less cost than quotes I'd gotten from other shops. My transmission shifts perfectly and now it's fun to drive! Dave is honest and cares about his customers, which is very refreshing. Thanks for the great work!

Owner's reply
These are some really nice compliments. We shared your review with the entire team. Nothing but smiles. It made everyone feel good about the work that they do here. Thank you Scott for acknowledging who we are and what we do.

The guys at tri- city transmission were awesome. Took my 03 avalanche in for trans work thinking it needed a rebuild from leaking fluid. They found the leaks were from other parts on the trans and not needing a rebuild. They also did an all around inspection on it and found other issues that needed addressed. The communication was top notch, they didnt try to sell me something i didnt need, and they worked with me to stay on budget. Will definitely take my truck back to them

I took my truck in due to some unexplained noises and symptoms when accelerating and reversing. The staff was extremely professional and friendly. Shop was clean and organized, employees were smiling and didn't look like they worked at jiffy lube. Being that this is my work truck and it is needed daily, the first thing was they set the expectations that this is not something that was going to be done with instant results. I like that, some shops rush through things and rather than finding the exact problem they just start throwing a parts cannon at it. They diagnosed it for day and a half and told me it wasn't even the transmission like I was thinking but rather something different. I was expecting to spend a few thousand dollars. The vehicle has almost 200k on it so I know the transmission will eventually need major servicing in the near future. I'll definitely be back because I know they're not in the business of making fast inaccurate judgments and collecting loads of money for it.

UPDATE - Picked up the truck after they gave it a thorough look. It turned out that it's not the transmission but something else. I like the fact that even though it wasn't a transmission problem they were honest and didn't try to sell us a transmission. 01/15/24 - Dropped off our pickup and the front office and restroom was very clean. I feel if a shop and the premises aren't clean then perhaps they won't pay attention to details regarding my vehicle. But that's just me. The guy at the front desk was very nice and professional, my husband and an employee went for a drive and discussed the problem. The truck spent the night at the shop and we should be hearing from them by tomorrow afternoon.

Recently had Tri City Transmission remove and re-seal the four wheel drive transfer case on my Escalade. Like my past experience with Tri City Transmission, this visit was good and successful. The shop fixed my truck under the quoted price and returned it to me fixed correctly. I spoke directly with the owner more than once which gave me confidence in their service. I have recommended Tri City Transmission to friends and associates in the past and will continue to do so. This business will continue to get a five star rating from me. Great work Tri City Transmission !

Owner's reply
Michael, we sure appreciate you taking the time to leave a review. We look forward to seeing you next time!

This is the place to go if you want full confidence in your car. The guys here are honest, efficient and compassionate. They got my car back to me with a quick turnaround and she's riding so smooth. I feel like I have a new car and I'm ready to roll. I'm that person, the one that needs everything car related explained. Joey, Jason and Dave did that and I appreciate the time they spent with me. Thanks so much for a perfect experience!

Owner's reply
Wow Gretchen, Thank You! We live for this kind of feedback!! You entrusted us with a lot of money to get your car back up to speed. We take it seriously when we have to ask someone for hard-earned money, so this warms our hearts.

Another great experience! I was getting a transmission error on my 2004 Chevrolet 2500 HD. I brought it in and Dave and his team had the truck for a few days. I was getting worried the longer they had it. I eventually received the call from Dave that there was nothing wrong with my transmission. In ended up being the ignition switch and the batteries. Still put my pocket book back a little but not nearly as much as it would have if it had been the transmission! They were thorough too, because they tested the new switch and it ended up being defective so they replaced it. They could have easily replaced the switch and sent me on my way but they didn't. It's service like this that will keep me coming back and sending friends and family their way!!

Great experience, got a test drive today and the service was top notch. Would reccomended to anyone who needs help.

Owner's reply
Thank you for your kind words! We're really glad you had a great experience with your test drive and found our service helpful. We appreciate your recommendation and look forward to seeing you again.

Joey got my truck completed way ahead of schedule because he knew I needed it for work.

Good cars go bad one part at a time. Unfortunately for me I bought a very nice Jeep Rubicon that had recently been serviced with a new clutch and throw out bearing. On car fax this looked like a major plus, but turned out to be a major flaw as the work was done poorly and without attention to detail. Lazy technicians who performed the work right before my purchase didn't pay attention to details and it cost me big. No reputation shops who simply swap parts don't pay attention to details and take a very good vehicle and quickly turn it into a mess. Dave and team were able to diagnose the noise in my 6 speed manual transmission, identify that the input shaft bearing was pooched as it was affected by improperly replaced poor workmanship on the clutch job. The throw out bearing was not done right, the pilot bearing fell out into the bell housing when the transmission was pulled off for repair, an entire bolt was missing from where the bell housing joins the engine, and to not drag out the list of other details missed I had to fix the transmission due to a poorly performed piece of normal maintenance by a technician who didn't know what they were doing. Dave and team fixed the problem for under the quoted amount and were able to get me a proper shifting, smooth as butter 6 speed transmission fix that will have me driving my 2013 rubicon anniversary edition happily down the road for another 100k. I even picked up a few jokes from Dave that come in handy now and then. Thank You Tri-City Transmission for your attention to detail.

Owner's reply
Thank you for sharing your experience, and we’re sorry to hear about the troubles you initially faced with your Jeep Rubicon. We understand how frustrating poor workmanship can be, especially when it comes to something as essential as your vehicle. We're glad that Dave and our team could help resolve the issues with your transmission and get your Rubicon running smoothly again. It’s great to hear you enjoyed Dave's jokes too! We look forward to serving you again and keeping your Jeep running strong for another 100k miles. Thank you for trusting Tri-City Transmission!

Highly Recommended Owner Dave Riccio and his team offer honest, reputable & reliable service. This was the 2nd time using Tri -City Transmission I took our 2008 Infinity M35 this week thinking may need a transmission rebuild after it seem to slip a few times, I immediately drove to Tri-City where Dave reassured me that an extended in depth diagnostic testing would be done. I received a call from Dave today with great news a traditional transmission service & complete fluid change solved my concerns. I saved thousands due to their integrity and spirit of excellence !

Owner's reply
Thank you Don for the kind words! Different then your Honda, I am glad this one was not a major repair. I will share your words with the staff, we live for this kind of feedback.

Car was stopping in the middle of driving, thought it was my transmission (common in my car). Took it here when they were closed, got a call as soon as they opened letting me know they received it and were taking a look. Turned out it was an issue with my battery not the transmission. They fixed right away and even foxed my broken door handle free of charge. Could not recommend this place more. Very scary time for me thinking I would be paying thousands and ended up paying $300.

Owner's reply
Wow, Thank you, Madison!! It seems everyone thinks the worst when it comes to their Nissan CVT. More times than not, it is something simple. Thank you for the kind review and for letting people know it is not always something major. Staff, Tri-City Transmission

When I had transmission/clutch issues with my car, I called my trusted garage, where I had been going for over 20 years. Even though they didn't have to, they told me that they were not equipped to diagnose transmission/clutch problems but would simply, “replace parts” until the unknown issue was fixed. They suggested I take my car to Dave and the Tri-City Transmission Auto Repair team. I am glad that I did! I was impressed with the team at every step. From the initial intake interview over the phone (they asked a ton of questions so their experienced specialists could really diagnose and pinpoint the problem), to telling me when they would call me with updates (and keeping to that schedule), to finally picking up the vehicle only after it was road tested by three separate individuals. Aside from their skilled team, and quality of work, the series of road tests really set them apart. The first test is to diagnose the vehicle's problem (usually from the intake specialist). Upon completion of the work, the second road test ensures that the problem was resolved/fixed (by the mechanic who performed the work). The third road test is from another mechanic/specialist who has been doing this work for decades to ensure that everything checks out. Let me add these road tests are not drive-around-the-block tests; they drive them for at least 5 miles (each time) to get the vehicle up to proper temperature, and in varying traffic conditions (stop and go, neighborhoods, freeway). Four months later my second vehicle (a truck) had reverse go out. Without hesitation I knew where I would take it for proper diagnosis and repair, Tri-City Transmission Auto Repair. Yes, you are reading this right, I had two different vehicles needing major transmission/clutch repairs over the course of four months! No one wants to spend their hard-earned money on vehicle repairs, but I knew that if I brought it to Tri-City, they would properly diagnose, repair, and stand behind their work, instead of simply “throwing parts on it until it was fixed." I still respect and even trust my original garage for their honesty, but I am thankful that they introduced me to Dave and Tri-City Transmission Auto Repair. You are now my go-to garage! But hopefully, I won't be coming back with yet another vehicle in the next few months!

Owner's reply
Mel, Thank you so much for seeing the heart of who we are, it is very meaningful! Throughout the process you were kind to everyone at our business and you took the time to show your gratitude. Then the accolades in this review. We are all blushing. Thank you!

Had issues with my manual transmission and the staff was very friendly and helpful! In the end it was a rock that had gotten in the wrong place and they called me back saying that they were so happy to give the good news! They decided to waive the diagnostic fee! I am so happy I trusted them with my car.

Owner's reply
Thank you, David, for trusting us with your car! We're glad we could help you with your manual transmission issue and that it turned out to be a simple fix. We appreciate your kind words and hope to serve you again in the future.

I’ve been to a lot of transmission repair shops and I have never seen another like Tri-City. First impressions matter and right off its the cleanest and most welcoming shop ive been to. The team was friendly and even though it was my first time there they treated me like a long time friend.Their technicians have decades of experience diagnosing and every imaginable transmission issue. And the process that owner Dave Riccio has put in place is followed so meticulously by very time that that I trusted them at every turn. I’ll be back for sure.

Owner's reply
Thank you Patrick for showing such interest in our business philosophy. I know with you speaking to each of our employees, you had a good understanding of what happens here behind the scenes. Warmest regards, Staff, Tri-City Transmission

From start to finish, a positive experience with Tri-City Transmission. Most people will go their entire life not needing transmission work on their vehicle. but should the time come, the ONLY place to go is Tr-City Transmission. I was kept informed from the technicians as my truck was being evaluated, repaired, and test driven. their technicians are experienced in both the mechanics of vehicle maintenance and repair, and proper customer service. The shop is immaculate, neat and orderly. Ask to be taken behind the scenes and you will be impressed! Again, nobody wants to have to take their vehicle in for a major repair, like a transmission, but if you need transmission service (or any vehicle repair, they're not just a transmission shop, they do it all, the correct way!

Owner's reply
Mike, thank you for your enthusiastic feedback and taking our shop tour. We have a sense of pride in what we do, so when someone takes the time to value our process, it is impactful for our entire staff! We are very grateful for this type of business

My radiator got busted while on a road trip. Joey understood the situation and was able to complete the work in a fast and timely manners. I was able to get back on the road on the day I needed to. They got the truck on a Tuesday started the work on Wednesday and got the work completed on Friday morning. I appreciate the time priority the took for my situation. I highly recommend. They did a great job!

Owner's reply
Thank you, Mitchel! We're so glad we could help get you back on the road quickly. We appreciate your recommendation and are grateful for feedback like this.

Great service. Car was ready ahead of schedule. Everything was clearly explained.

Great place had a very good experience rebuilding my transmission here.Dave explaining everything that came out my old transmission made me feel good.

Owner's reply
Thank you Roshan! I know Dave appreciated you taking the time to understand the repair. Warmest regard, Tri-City Transmission

We couldn't be happier with the service we received at Tri-City Transmission. Rebuilding the transmission on our Dodge Durango was a big decision. Dave's communication, professionalism, and knowledge helped us make an informed choice between the various options. It is now running as good as new, and we feel great that they are standing behind their work with a longer warranty than any other shop had quoted us. They have earned our business for sure! Thank you Dave and your entire team.

Owner's reply
Scott, thank you for the kind words. We here at Tri-City could all say the same things about you as a customer. We felt valued and you took the time to understand the process. When customers do that, they always tend to get the best results. Thank you!

The owner, Dave, was extremely friendly and helpful. From my first moments panicked in a parking lot with my "check transmission" light staring me in the face, I googled transmission shops blindly and called around. Dave answered the phone warmly and reassured me that the shop and his mechanics were comfortable and familiar with my car's model and would be able to help. The rest of the staff was also very easy and comfortable to talk to. The service I received once I handed my keys over felt very personal and professional. They made sure every little detail was checked before handing me back my ford fiesta in great, smoothly running condition. Throughout the process I received regular communication on the status of the diagnostic and repair, which gave me some needed closure along the way. Overall, my experience was extremely positive and this shop has my loyalty until my car turns to dust.

Owner's reply
Wow Mike! Your review has us blushing! Thank you! Your comments were shared with the entire staff at our shop meeting. It made everyone feel good about the unseen work that they do under your vehicle.

H&I Automotive referred me here to Tri City as they were honest and said this is the best place yo have the work done to repair the Torque tube in my Corvette. Tri City did an excellent job! My car is running well and sounds great!!! I like the fact that they do atest drive with the car owners prior to discussing any work or guessing involved with the repairs. They did a great job diagnosing the issue, the staff there are very informative, friendly, courteous and honest in answering questions and explaining the service. I was highly impressed on how organized and clean the shop and work spaces are!! I hope I never have to have any major repairs again, however, I know I will return there if needed. Thank you Dave Ricci and Tri City Transmission!!!

Tri - City Transmission probably saved my marriage. My wife's car started to have issues while shifting through gears. Our local garage looked at and said we needed a new transmission. Next we took it to a national transmission franchise.They said the transmission had to be replaced. They claim to have put in two transmissions ( first one was defective ). After about one month we picked up the vehicle and driving issues were worse than ever. They suggested we take it to the manufacturer. We did, and the manufacturer said replace the transmission - that we had just replaced! Now we are out over $5,000 and a car that my wife could not drive.. A good friend recommended Tri-City Transmission. We made an appointment and brought the car in. The owner did a comprehensive interview with us about the car, its history and who had serviced it.They kept the car overnight and after a deep dive on diagnostics they successfully analyzed the problem. They also provided documentation, photos and video of their findings. Extremely impressive. It turns out the car had a loose wire connection that was not tightened when we had a valve gasket job done by the manufacturer a few months ago - before the transmission issue started. The transmission was not the issue at all. Two repair shops and the manufacturer misdiagnosed the problem, and one of them did an unnecessary transmission replacement. Until Tri-City got involved we had almost run out of options. They resolved our car issues and saved us from a costly car replacement. They are consummate professionals and they do not react to symptoms - they work to find the root cause, and then fixed it. My wife loves her 2002 pristine SUV, with only 81K miles on it. Dave and his team at Tri - City Transmission made her a very happy camper!

I drive 40 minutes for these guys to service my vehicles transmissions and have been for years. They are experts in their field and the owner Dave is even right there at the front line of the operation leading his great team... If you think you are getting a deal for a $199 transmission service at the other places, take a few minutes to call these guys to have them educate you on how their service compares to the other shops. Thanks guys! Keep up the great work!!!

Dave and his team were awesome. Great, prompt service. Phenomenal communication. I was kept up to date regularly on when I would be hearing from them and when my car would be done via phone and text. The amazing thing is that they were true to their word. Dave took the time to talk with me and answered all my questions. Everything was explained in detail. I appreciate that what I was quoted was actually dead on, no surprises. Exactly what I want when dealing with major car issues. I was impressed with how thorough they were and how many people are involved in inspecting the work done. You guys get two thumbs up along with the 5 stars.👍👍

Tri-City Transmission & Auto Repair has been the best place with customer service and resolving my thought of issue! Brought my car in thinking I needed a new transmissions turns out I DONT and it was error on another company when changing the oil in my car! Thank you Dave for everything! Will definitely be coming back in the future!

I'd like to thank Dave and his team (especially Joey with the timely updates and Vanessa for the cool ride to Enterprise) for their excellent service! Starting with our "drive-around", I felt at ease with Dave. He and his mechanics diagnosed my transmission issue and repaired my car in a timely fashion and at an affordable cost. Dave, a million thanks to you and your crew!

These are some of the best people in the business they take there time to do things right I always trust them when ever I have to take my truck in. This last time my transmission had a uncommon problem and they were able to figure it out and fix it

Tri City Transmission - the Most Honest Repair shop that I have ever found. I recently started pulling a Ford Fiesta behind an RV. I exceeded the recommended speed for a short period of time. When I stopped for the day the car had a smell of burnt trans fluid/oil. A shop gave me a written diagnosis that stated that the transmission had "severe damage" including burnt fluid with metal shavings present. They said my only option was to replace it. The cost estimate was just under $10,000 dollars including labor. I may not know how to fix a transmission, but my research indicated that the average cost to replace this transmission was $2000 - $5000 including labor. I was also suspicious because the transmission did not slip, and it shifted smoothly in every gear. A friend recommended Tri City. The day I was there the shop was active, and there were a number of commercial customers. The other obvious improvement was that they were a specialist. They do one thing - transmissions. 24 hours later someone called me to give me an update. He was a friendly guy, seemed knowledgeable, it was Dave Riccio - the owner. He told me that their expert evaluated the transmission and could not find anything wrong with it. The fluid showed no sign of being burnt. He said that the shavings in mine were inconsequential. The good news for me was that my transmission did not need to be replaced. The really lucky aspect of my situation was that I wound up at Tri City Transmission. I say lucky because if I had gone somewhere else my transmission may not have needed to be replaced but I might have been told for a second time that it did, and I would have been mugged for somewhere between $2000 and $10,000 dollars. I told Tri City the whole story so they could have easily supported the false narrative that I needed a $10,000 dollar repair. I have not decided what to do about the first shop, but I do know that I will not forgot Dave Riccio's Tri City Transmission and will tell this tale over and over again.

I need to update my reviews is the last time I post it. Just this August 2023 I had the pleasure of working with Tri City Transmission again. I can’t say how much I enjoy working with these people. They take care of Veterans, they take care of everyone just like family. Simply the best place in the Phoenix Metro area to get your vehicle serviced.

Owner's reply
Wow! We appreciate hearing that. We strive to always do our best. Thank you!

Very knowledgeable and dependable.

AWESOME AWESOME AWESOME!!! There have by far the best customer service of any auto repair shop I’ve ever been to. After saving me from having to get a new transmission, they even had my car washed and vacuumed! They were always prompt and on time to call me and keep me posted on the status of my repair, everyone I spoke to was just awesome. I am grateful to God for Tri City Transmission 🙏🙏🙏🙏🙏

Called in about the transmission in my 2001 Ford Crown Victoria slipping and then went in for a test drive. Dave the owner of the shop drove the car around the block. Dave then gave me a tour of the shop and ran me through a few possible issues anostic. Dave informed me that I might have low fluid symptom and advised me to add 2 additional quarts of ATF than what the car requires to see if it made any changes. I went home and did this and the slipping is barely noticeable now. I will soon be taking the car back into the shop to address the root cause of the issue and get the car back to running 100%. Thank you to Dave and everyone at Tri-City Transmission. Additionally, restrooms and the whole shop are immaculate. Update: It has been 3 months and 5000 miles later and I could not be happier with the service and quality of the repair that was done on my transmission. Tri-City Transmission fully rebuilt my transmission and my car now shifts like a dream. Additionally, they replaced the torque converter, rear crankshaft seal, and replaced 2 exhaust flange gaskets while they were down there. I am extremely pleased with the attention to detail that was placed on my car and the quality service that was provided. Once again I would like to thank Dave and the entire crew at Tri-City Transmission for the service that was provided to me.

My experience here started because of a bad one at a dealership. Drove my truck there for a warning light saying a hot transmission. They had it for over a week only to let me know the transmission needed to be replaced. They said they found metal shavings. Cost on the repairs was going to be over $6500. So I drove it away with a $165 diagnostic fee, to get a second opinion. I have lived in the valley for over 50 years and have taken a few vehicles to TryCity Transmissions in the past, along with multiple family members and friends. So decided to take it here (Side note, not sure why I didn’t start with taking my truck here first, other than it being a company vehicle, that wants service done at the dealership). Started with a call to make an appointment. Talked to Vanessa, who was professional and personable. She had asked all the right screening questions. I was able to drop off the same day. Again when I dropped it off I was asked similar questions to the issue. TriCity had John do a test drive with me to further diagnose the issue. So from there I received great communication from my service Writer Dave (who just happens to be the owner), within the time frame they told me they would be following up with progress. So long story short they repaired the transmission within a week for under $1000, saved me a ton of cash!! This is a trustworthy shop, that is established, professional, trustworthy and ethical. They were able to repair my transmission, but would have trusted their judgement if they would have agreed with the dealership. Don’t make the same mistake I made, not making them my first choice for repairs. Come to find out, this company doesn’t only service transmissions, but is a full repair shop. I will be spending the few extra minutes to take all my vehicles for repairs here. Lastly, the are a busy shop, so remember if you are expecting your vehicle repair in a few days, probably not going to happen. If you look at their parking lot, they are full. This has to be the reason, they are trusted by not only me , but the valley!! Sincerely Jamie

I HIGHLY recommend Tri-City Transmission! Everyone there is very kind and professional. In my experience, I noticed a loud clunking sound coming from my front driver's side wheel of my car whenever I would turn or go over small bumps after work one day. I took it to Tri-City Transmission as soon as it opened the next morning at 7 am even though I had not made an appointment. Dave (the owner) was the first person to greet me and attend to me. He and I went over the issues my car was experiencing. Then we went for a test drive so that he could experience the clunking noise for himself. I left my car with them as I had to go to work. Dave even offered me a ride to get me to work, but I chose to walk instead since my job is only 5 minutes away. (Thank you again, Dave, for offering. That was extremely generous.) Dave called me a few hours later informing me that the driver's side front strut mount was broken, so the front suspension had to be replaced. Dave then informed me that they could possibly fix it that same day, but if not, they would provide a loaner vehicle for me to drive. This is such GREAT service! I am not aware of any shop that offers such a convenience. Unfortunately, my car was not ready that same day (which is understandable since I did not have an appointment and they were already occupied with other customer vehicles). I desperately needed a ride since I am a college student with not much money and a job that is about 30 minutes away from where I live. Also, I found out when my car was fixed that the loaner vehicle is completely FREE as long as I fill it up with gas before bringning it back! That is crazy awesome! It was truly a blessing to have that convenience. When I went to pick up the loaner vehicle, Vanessa attended me. She was very friendly and informative as she took me through the loaner vehicle process. The next day I received a phone call from Joey near the end of the day informing me that my car was ready for pick up. When I got there, Dave broke down the charges for me. He was very thorough. The part that really surprised me was the level of quality assurance that they put into ensuring the repairs were perfect. They have two other technicians test drive the car to ensure that the work of the technician who repaired the vehicle is perfect. Again, I have never heard of such a service performed at any other mechanic shop. The kindness, respect, and happiness of everyone there is amazing. When I see that all the staff are happy, I know that it's a good business. Again, Dave, Vanessa, Joey, and the rest of the team at Tri-City Transmission, thank you so much for fixing my car perfectly and all the extra help!!!

Very friendly and helpful! Answered all my questions and helped me out quickly!

Great guys, very knowledgeable managed to do my transmission and found other problems and got it done quickly! It's running great! Everyone else would've taken another month, and all quoted me a much higher price

Thanks again for the professionalism and high quality work! You guys have never let me down. The Grand Marquis is driving great! I would have never made it to 608,000+ with you guys!! Thanks again! ~ T

Great place of business. Thank you for excellent quality of service and valuable expertise knowledge of work. I was well taken care of, with prompt communication every step of the way.

This is the 2nd time I have used Tri-City Transmission for transmission and car repair. I took my granddaughters car in because she was having some problems. We knew that the AC did not work and that the transmission needed to be looked at. The car is a 2014 Impala with around 235,000 miles. I was told that the car would surge and that it started having braking problems. When I took it in I requested them to check the AC, transmission and that it might have brake problems. After doing a thorough inspection they found the brake power booster, the airbox, the AC, and transmission lines were leaking and needed to be fixed. After agreeing to the repairs and pricing, I was told that the repairs could take up to a week. I was OK with this since I wanted to make sure my granddaughters car was running properly. Well, 3 days later I received a call that the car was done. I asked if the car would pass inspections since we need to renew the plates. They said it would and not only that, they took it in and made sure while providing me the inspection report. I highly recommend Tri-City Transmission and I would give them more stars if I could.

Nice guys and excellent service.

My GX460 started to have 'jerky' shifting at low speeds over the course of a week that became progressively worse by the weekend. I found Tri-City online and after reading the reviews, felt at ease enough to trust them with diagnosing the issue. Turns out that a recent radiator replacement at a another automotive repair shop did not seal the lines from radiator to the transmission correctly and I was leaking transmission fluid for the past month. Everyone here was fantastic with communincating excatly what had happpend and documenting the problems with photos so I could get the automotive shop that installed the radiator to issue a refund. I can recommend this shop enough.

Dave and his team are not only AWESOME but they are honest! A different mechanic replaced my valve cover gaskets along with some other repairs. When I got my truck back the transmission didn't work correctly. I took it back twice and was told my transmission was shot. They then quoted $5,100 to install a rebuilt transmission. I was not comfortable with that. So with a little research, I found Dave with Tri-City Transmission and scheduled a preliminary diagnosis. After a couple of days they verified the transmission itself was ok, but there was a more complex electrical problem that needed further diagnosis. I approved the additional charge and boy am I glad I did! They found a ground wire that was mislocated during the prior repair. They cleaned up the prior repairs and corrected the ground wire situation. They not only got my transmission working perfectly again... but after my original mechanic called Tri-City, Dave got them to reimburse the $500 I spent with Tri-City for the diagnostic and repair. Who would take the time to do that? Had it not been for Tri-City, I would be out $5,100 or even worse, would have needlessly purchased a new vehicle. These guys are knowledgeable, have integrity and are a pleasure to do business with. They deserve 6 stars and secured me as a customer for as long as they're in business.

I LOVE my car again!!! I'm so happy. It has had a whine noise for 3 yrs, louder every year, and I never knew what it was. Now the noise is completely gone, and I LOVE my quiet car again. And you cleaned it inside and out to boot! Thank you Dave and all your crew. I will be back with other general repairs & maintenance. Eileen

Tri-City is excellent!! They saved me from spending crazy amount of money hunting down a problem that was caused by another shop... Thank you guys for looking after me and I would highly recommend Tri-City.

Dave and his crew are amazing! I bought a Jeep Wrangler and the transmission went out. He worked with my warranty company and had them cover the expenses (it was 6k worth of work) Finally a place that doesn’t rip of their customers. Now I take both of vehicles here for oil changes and any other vehicle needs. Look no further for trusty mechanics. They are the best!!!!!!!!!!!!! 🙂 🙂 Thank you Tri-City auto repair.

Very dialed down business, they keep the shop exceptionally clean, and do great work, a little pricey but it makes sense.

Best transmission shop I’ve found in the Phoenix area! I have used them for the past 13-years. They perform the transmission service the right way without damage to the transmission and utilize only factory specified fluid. They are a top run shop, and I would highly recommend them to anyone. My vehicle has more than 354,000 miles on it with the original transmission and I firmly believe that it’s because of routine preventive services I have Tri-City Transmission perform. (Changing transmission fluids and filter every 36,000 miles) I am extremely pleased with the quality of service they provide. Edit: 05/16/2023 Another Great complete oil exchange, new filter and pan gasket service on my transmission from Tri-City Transmission team, truck is at 391,211 miles on original transmission, I am very happy the the longevity I’ve been able to achieve. Thanks Tri-City Team!

Owner's reply
Thank you for your wonderful feedback, Pete! We look forward to assisting you the next time you need an transmission service. -- The Tri-City Team

Excellent transmission shop. Trustworthy.

As a former mechanic, I am VERY picky on who I have work on my cars. This is the only shop I trust to fix it right, the first time.

They come highly recommended. Basic diagnostic under $100. I dropped it off early (about 7:30am) and immediately went for a test drive with one of their techs to identify problem noises. So they knew what to look for. They can hook you up with a rental car (through Enterprise if I recall correctly) at the desk. Edit: Basic Diagnostic did not cover what turned out to be more complicated than their typical case. Advanced Diagnostic prices range from $200-400. It turned out that the main noise issue came from the grill and surround (body work) which no OBD sensor could have picked up. My diagnostic was, consequently, a difficult one. The rear differential also turned out to need a rebuild. After driving a couple days, looks like they nailed that repair. So thanks, guys. Dropped the car off on 2-13-2023. Picked it up on 2-28-2023. It took them 12 business days to complete the diagnostic and differential repair. Dave called me to express his interest in my experience and we had a great conversation. I'm highly confident in Dave and his shop. I wish the best to Dave, Steve and everyone at Tri-City.

Second time working with Tri-City Transmission - different vehicles. The team there kept us informed, and I even got a call directly from Dave when the completion of the work was delayed because of their quality check process - only to ensure the car was in the best possible shape when they completed the work. The only place I will consider for transmission work on any car I own.

The best mechanic/car experience I’ve ever had. These guys are AWESOME!! I spoke with Joey on the phone first. Super friendly, attentive to my concerns and answered all of the questions I asked, clearly snd completely. Jason was another person I spoke to briefly and he was the same type of cat… on the ball and there to help. THEN Dave, the owner… 🤯 over the top cool!! Friendly,, patient (I know nothing about cars), honest, insightful, and got it all done in a flash! Could not be happier with the service, and will be sending ALL of my friends and family their way.

Easily the best experience I’ve had with a mechanic. Dave and his team provided great service at a reasonable cost ($98 diagnostic fee, including tax). Dave personally called me to explain the problems with my SUV and took the time to answer all of my questions in detail. Would recommend and will likely use again when future needs arise.

Very friendly and helpful staff. They found my vehicles problems costing me little to nothing and will hopefully be fixing most of my cars here soon.

I truly never write reviews but this shop is exceptional, especially in a business where it's difficult to find honest and knowledgeable mechanics. Tri-City rebuilt the original transmission on my '98 Wrangler and were super helpful, communicative, and personable through the process from start to finish. They offered a range of options for parts with improved performance if I wanted (torque converter, etc) without upselling me. It impressed me that every bolt they touched along the powertrain was marked with a paint pen. That level of detail leaves no doubt that no corners were cut, and that everything was completed to the proper spec. While I'm certainly not planning to have another transmission rebuilt any time soon, I would trust them to do it, and will continue to work with them for any future general repairs.

I had a concern about a transmission noise from my 1969 Bronco's manual transmission following a transmission swap and called Tri-City Transmission based on their reviews online. I spoke directly to the owner, Dave about my concern. Since the Bronco is a heavily modified restomod classic Dave, being very honest, stated that they might not be the best fit to do the potential repair, but, offered to take it for a test drive anyway and provide a "parking lot" observation of the issue(s). I visited Dave a few days later and he put my concerns to rest stating that there was no need to do any work. Dave even gave me a tour of the shop and I was very impressed with the organization, cleanliness and professionalism of all the staff. I am a little OCD so the this was a big deal to me. Time is money but Dave spent almost an hour with me without any expectation. It is hard to find shops that you can trust and I have already recommended them to a couple buddies.

Pricey but I will say Steve and the staff under him are what Is what makes this place great!

Owner's reply
Hello Damian! We’re so grateful that you took the time to share your feedback with us. Steve is pretty awesome and we are grateful to have him. It's our pleasure to serve customers like you. Have a wonderful day! The Tri-City Team

I take all my transmission problems to these guys. They are honest and good at what they do. Highly recommend them.

Owner's reply
Hi Timothy, it’s great to hear that you had a positive experience at Tri-City. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. -- The Tri-City Team

Wow, great service!! I got gas in the morning and when I was pulling out of the gas station my car started shaking aggressively. The immediate questions hit my mind. How am I going to get my son to school and then how do I get to work? I freaked out! As a single mom, I never know how to handle car stuff. I found Tri-City Transmission and Auto Repairs with a quick Google map search. I called and Dave walked me through the solutions. I got my car in, it was a simple spark plug repair. They also addressed an annoying oil leak that I have lived with for months. I picked my car up that afternoon and it has never run better! Thank you Tri-City!

Owner's reply
Dear Rachel, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Tri-City Transmission. The weight on a momma's shoulder is heavy so we are glad we could get you back on the road without skipping a beat. We sincerely thank you for taking the time to share your thoughts with us. -- The Tri-City Team

Dave's customer service really sealed the deal for me! Not only did he talk me through the process but he also took the time to explain it to my dad as well which added extra reassurance to me. I opted to replace my transmission with a used one and after receiving two unacceptable used ones they did the repair on the original transmission. They really go above and beyond to ensure quality.

Owner's reply
Thank you for your kind words, Kara. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. Dave strives to make every customer feel welcome and heard. We look forward to the next time we’re able to serve you again. -- The Tri-City Team

I highly recommend this place. Best transmission shop in town.

Owner's reply
Hello Shawn! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. -- The Tri-City Team

Dave and the team at Tri-City are excellent. After my transmission went out, I took it to the team at Tri-City and they gave me timely updates, multiple options for repair / rebuild, and had the project done on time. Ended up going for a complete rebuild and the truck runs just as good, if not better than the first day I got it. Huge shoutout to Dave and the team taking care of me and getting my truck and I back on the road! It’s great to have a repair shop in the area that you can trust.

Owner's reply
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations and we’ll make sure that Dave and the entire team receives the recognition they deserve. I am glad the pride we take in effectively communicating with our customers throughout the entire process was on full display. -- The Tri-City Team

I bought my 2017 Hyundai Elantra GT a couple years ago and have had no mechanical issues until last week. My check engine light went on and I was relieved that I had bought the extended warranty. I had heard about Tri-City Transmission and Auto Repair through friends in the neighborhood. Dave was generous and patient with his time and explanation of the issues and I trusted him with my car. He and his team set me up with a loaner vehicle, worked with the warranty and were even able to wave my deductible. Everyone was polite, friendly and knowledgeable. My car was even washed inside and out as an unexpected bonus. As a mom who feels overwhelmed sometimes understanding vehicle maintenance, I am glad a place like Tri-City is there to support me. They have earned my future business and I would highly recommend them to anyone. - Thank you Tri-City!

Owner's reply
Thank you for your kind words, Christina. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. -- The Tri-City Team

I discovered Tri city Transmission through a friend and have never been so pleased with an auto shop. The owner and employees are awesome and incredibly friendly. They did an excellent job on my vehicle and I have already scheduled future appointments with them.

Owner's reply
Hi Spenser. Your comments have been shared with our entire team at Tri-City Transmission. When we hear from happy customers like you, we spread the positivity around! -- The Tri-City Team

The staff is very knowledgeable and do what they say they will

Owner's reply
Hi Mike. Thank you for the nice feedback! We appreciate your business and hope to work with you again! -- The Tri-City Team

Originally told by another shop I needed to replace the entire transmission. These guys at Tri City did a thorough inspection and discovered it only needed some repairs. Very professional! Very organized. Estimate was accurate to the penny. Im impressed and will definitely bring my vehicles back here. Awesome!

Owner's reply
Thanks so much for sharing your feedback about our service. In this industry, It is always nice to hear our team stands out through their professional conduct. -- The Tri-City Team

The guys at Tri-City Transmission are AAMMAAZZING! They made me feel super comfortable and secure that my car was in good hands. Dave and the crew were trustworthy and fun to interact with, always greeted me with smiles and laughter. They kept me updated while my car was in their care and continued great communication after the work was done. So far, my new used transmission is still running smoothly, I HIGHLY recommend Dave and Tri-City Transmission! ;))

Owner's reply
It is not every day that we receive feedback as detailed and thoughtful as yours. It does not go unnoticed. Dave strives to make every customer feel valued and welcome. -- The Tri-City Team

When I picked my car up the other day I realized I have been coming here for over 10 years. I mentioned it to Dave the owner and he remembered exactly what the repair was on my very first visit. I barely remember that car. The Mazda 3, the car that got me through college and my first job out of college. I keep coming back because they always treat me right. On a few occasions I have tried something else for convenience and quickly remember why I only want to come here. This last trip to their shop after checking my car, they called a friend at the Buick dealer and got a repair on my car warrantied even though it was out of warranty. It is that type of service that tells me they always have my best interest at heart.

The employees were extremely kind, informational, and honest. Another auto place couldn’t assist me with my issue so they recommended Tri-City Auto. I will definitely be going to Tri-City Auto when the other auto place is unable to assist.

Steve has good customer service & is very knowledgeable