Should You Trust Online Auto Repair Shop Reviews Like Yelp?

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am to noon. On this show, Dave Riccio of Tri-City Transmission in Tempe, AZ talks about online reviews and how they impact the consumer when making a choice to use an auto repair shop. Also on this show:

• Online reviews should only be one piece of your decision making process
• 2000 F250 7.3 liter diesel: Why have I dropped from 15mpg down to 8mpg?
• Are mobile mechanics safe to use?
• 2002 Suburban 135,000 miles: The tires are wearing very unevenly on the front inside edges. What is wrong and where do you recommend I go to have this fixed?
• 2012 Honda Civic: Do you recommend any particular shop that specializes in modifying cars?
• 2005 MDX 147,000 miles: I used to get 20mpg and now I'm only getting 15mpg. What could be happening?
• 2004 Chevy 2500 Diesel Pickup: Why is the air conditioning blowing hot on the driver side but cold on the passenger side?
• Should I purchase a bumper to bumper warranty?

Cars talked about on this show are the 2000 F250, 2002 Suburban, 2012 Honda Civic, 2005 MDX, 2004 Chevy 2500 Diesel Pickup.