Tri-City Transmission and Auto Repair Google Reviews

Posted on Google Google
15 days ago
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Vehicle: 2019 Ford F150, 10r80 transmission, 45k miles Review: Began having 4-6 upshift hesitation and a few other random intermittent hiccups. Took my truck to my local Ford dealer. Was told by them I was in need of a transmission rebuild or replacement, cost: $7k-$11k. Pretty steep for a well-cared for vehicle with 45k on the clock. So began my internet review of all things 10r80. I came across Tri-City Transmissions podcast covering this transmission. Realizing they were in state, I figured a second opinion couldn’t hurt. Called Tri-City and made an appointment. I found them easy to talk to and straight forward about the process. Dropped off my truck with no issues at the time of my appointment and they were helpful in assisting me secure a rental car. They gave me a time frame to expect to hear back from them. Received the call 2 days later, right in line with the timeline expressed to me. My wishful thinking came true; they explained that they had cleared the transmissions adaptive learning memory and perform the re-learn process. They previous symptoms could no longer be duplicated. This turned a $10K job at the dealership into a several hundred dollar inconvenience! I waited a couple weeks to see if the symptoms would return prior to leaving this review. I am happy to report no return of symptoms. Lesson learned, always get a second opinion on high dollar repairs. Throughout this process, Tri-City was honest and communicated well. They were even kind enough to show me around their shop and two other, less fortunate, 10r80 transmissions that were currently being rebuilt. Great shop, great service, 10/10, do recommend!
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24 days ago
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Great Experience I highly recommend Tri-City Transmission in Tempe! From start to finish, they were attentive, professional, and made sure I was kept informed throughout the process. I especially appreciated that they followed up afterward to make sure everything was working properly and that I was completely satisfied with the quality of the work. Great customer service and a team that genuinely cares about their customers. I would definitely use them again!
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31 days ago
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Joey and Chris helped me through a situation with my Pathfinder during a very hard time in my life. Tri-City came highly recommended from my boyfriend who is a heavy duty mechanic for a different type of shop in the same business park area. I would highly recommend Tri-Ciry to anyone with any kind of financial situation. They work with all and guarantee their work. Thank you, Tri-City, for giving me back my freedom!
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37 days ago
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I have a 2017 Chevy Silverado. I love my truck, but have been dealing with shift issues since it was new. The most Chevrolet would do was change out the oil. Shift issues never got better only worse. Finally tired of dealing with it and was referred by several people to Tri-City transmission. Everybody said they are the best in town. From the very beginning when I called them, they were extremely processed driven. They handled every detail and made sure my expectations were set from the very beginning and all the way through the process. I expected that I would have to be replacing the transmission and spend $8,000 to $10,000. When I arrived at the shop on my schedule appointment day, every detail was covered. Very organized and we spent 10 minutes on a test drive so they would understand exactly what I was experiencing. They told me they would call by Thursday and they did given me their diagnosis. They felt strongly that they could rebuild the valve body, and that would resolve the problem. They gave me the date that they would have the truck ready and completed it a day early. When I arrived to pick up the truck, they went over the work order that was done and the three test drives by different individuals to ensure the repair was done correctly. My overall assessment is Tri-City transmissions is extremely processed driven great at customer communication and exceeding customers expectations. Personally, very delighted With everything. Can’t say enough great things about this shop.
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39 days ago
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The best service in Phoenix. Friendly, knowledgeable, and communicative throughout the entire repair process!
Posted on Google Google
41 days ago
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Posted on Google Google
57 days ago
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Top notch customer service . If they tell you they will call you by a certain time they do. Took my car 1st to another garage and was quoted a 9,500. I called around and found tri city and after diagnosing issue they quote me less than half. Very pleased with their customer service. If you have transmission issues call them first. Promise you won’t be disappointed.
Posted on Google Google
66 days ago
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I had taken my 2018 ford f150 to 3 other shops, and they had all told me different things, but once I brought it into these guys, they identified the problem immediately. All the techs and staff were extremely helpful and very attentive. Their way of doing diagnostics is like no other shop. They do in-depth inspections with very quick turnaround time on their work. Highly recommended!
Posted on Google Google
71 days ago
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Went in absolutely gutted because my transmission was acting up and my check engine light came on. Dave and his crew were professional, thoroughly explained every process. The issue ended up being a loose electrical connection, and they only charged me the diagnostic fee. 10/10 would recommend, best shop I've worked with!
Posted on Google Google
72 days ago
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Shop came highly referred from my regular mechanic. I was sure my daughter's car had a bad transmission and was so worried the car was done! These guys took their time and found an issue for a $600 fix and saved the day. I am grateful for another shop I can trust!
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79 days ago
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I’m very happy to write this review! I took my vehicle to another repair shop & they wanted $10,500 to replace my transmission, said it could NOT be repaired. They then tried to sell me another vehicle. I took my vehicle to Tri-City Transmission for a 2nd opinion. They repaired my transmission and put a new battery in for less than 1/3 the price of the other estimate. I give them a 10/5 star review!! You can’t go wrong with this business. Thank you, thank you, thank you!!
Posted on Google Google
90 days ago
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Dave and the team at Tri-City Transmission are wonderful to work with, and I’m really glad we hired them based off their other great reviews. I was told by another mechanic that my SUV needed a new transmission, and the cost was overwhelming. I took my car to Tri-City Transmission for a second opinion, and since they’re experts at transmissions, they were able to figure out what was wrong and what was actually needed and saved me a lot of money. It took almost a couple of weeks, due to the extensive nature of work to get to the transmission area of my vehicle. The guys communicated well throughout the process and set expectations on when I’d hear back and what was going on with my car. It was worth the wait, and they’ve given me good 2nd opinions on another vehicle and major work that I was told needed to be done. Even if you have a trusted mechanic, if you need a 2nd opinion when you get major repair estimates, I recommend taking your car to Tri-City Transmission. They are honest, knowledgeable, and nice guys. Thank you, Dave and Everyone!
Posted on Google Google
90 days ago
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I had an amazing experience with TriCity Transmission!! From the moment I walked in, everyone was incredibly kind, professional, and easy to talk to. They made the whole process feel stress-free and and their transparency gained my trust immediately which isn’t a familiar feeling when you’re a girl walking into a mechanic shop, but I mean every word of it! The quality of the work was honestly 10/10. They absolutely exceeded all of my expectations, held to their word, and even did a 2 week check in on my car to make sure she was running exactly how she needed to with no new damage, just to double check their work! My vehicle is running great (better than before, I’ll even admit), and you can tell they take pride in doing the job right the first time. I would definitely go back again, but doubt I’ll need to because the work they did was that solid. Highly recommend them to anyone needing transmission or repair work done!
Posted on Google Google
91 days ago
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This is the place to go to if you truly want your transmission fixed right. They communicated the entire process comma they even explained how busy they were given the three day weekend, so I knew exactly when to hear from them. I felt heard, and they explained my options each stepof the way.
Posted on Google Google
97 days ago
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Tri-City Transmission is the place to go in the Phoenix area if you’re having transmission problems. I first took my vehicle to my regular repair shop for a transmission issue. After a brief inspection, they told me I needed a complete transmission replacement and quoted me nearly $8,000. Repair wasn’t even presented as an option. Next, I called the dealership. They told me they were so backed up that I would have to leave my vehicle there for five days before they could even look at it. Still hoping for another opinion, I called a transmission specialist recommended by a friend. Unfortunately, as soon as I mentioned that I had a 2020 Chevy Traverse with a 9-speed transmission, he told me he didn’t work on those transmissions. Thankfully, I remembered that my dad had taken a vehicle to Tri-City Transmission more than 20 years ago. From my very first phone call, the experience was different, in a good way. I spoke with the owner, Dave. He was friendly, listened carefully, and took the time to understand the problem. Most importantly, he gave me a clear and specific timeline. He told me, “Bring it in Monday at 8:00 a.m., and we’ll call you Wednesday between 4:00 and 5:00 p.m. with an update, including both a best-case and worst-case repair scenario.” That’s exactly what happened. The communication was outstanding throughout the entire process. They set expectations, followed through on what they promised, and kept me informed every step of the way. In the end, Dave and his team were able to repair my transmission for less than one-third of what I had been quoted for a replacement elsewhere. I couldn’t be happier with the communication, transparency, diagnostic process, repair quality, timeline, and overall cost. Dave and his team earned my trust, and I would recommend Tri-City Transmission to anyone needing transmission work. Thank you, Dave and team!
Posted on Google Google
98 days ago
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I just had a good experience at Tri-City transmission and auto repair. My transmission was ruined and they were able to find me a gently used one. I was amazed at the difference when I got in the car today it felt like it did when it was new.
Posted on Google Google
105 days ago
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I have a 2019 Ford F150. I took it to the dealership because I felt like it wasn’t shifting right. After testing the transmission the dealership said I needed a new CDF drum and might need a replacement transmission. Ford was not willing to help me at all so I called Tri-City.. They were very receptive and asked me a lot of questions about what was happening and what I noticed different about the transmission. I sent it into them on a Monday by Wednesday they called in said the transmission was functioning fine and reset was all that was needed. Dave and Chris were very helpful throughout the whole process. Very honest forthright people. They will be the only transmission shop I ever recommend from here on out.
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Dave and his crew are amazing. He helped me so much when I was worried about my car. Friendly, knowledgeable and trustworthy- this is not typical in the car industry- will be back and will recommend to others.
Posted on Google Google
113 days ago
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Posted on Google Google
118 days ago
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After working on my car myself: minor error on my end, and not knowing what was wrong with my car I took it into Tri-City one morning, and within a few hours they called to let us know the car was good to go. Fast forward to picking up the car, the price for them to check out the car was far more than fair than any other shop! Great customer service and will continue to take out cars to this location! Thank you Tri-City!!!!!!!!
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D I
125 days ago
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I went in the first time probably 10 year ago with a 2001 Rav4 that had one of the solenoids bad, inside the transmission. They temporarily fixed the symptom for me to get the car going but a full repair was not worth it. They were very professional, and they helped me out - this is after going to another place that could not even figure out where the issue was. This year I took my 2018 Rav4 back in for a transmission fluid replacement. I found the same excellent service, although there were no issues to fix but I chose this place because I did not want to do a flush but a full fluid replacement, and filter if needed. Dave and the guy at the desk were very courteous. If you have transmission issue, don't monkey around with it and take it to the best guys in town, even if it might cost a little more than the average shop. A proper diagnostic is the key to a good repair.
Posted on Google Google
125 days ago
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The saying all good things come to those who wait is how I would describe Tri City. This is not a hurry up and turn the car around and get it back to the customer place. They are very upfront about communication and updates. There are scheduled check-in times where they will call about updates. I can actually respect that as they follow through on those check-in times. Good communication high quality of work and multiple quality control checks. I have spent quite a bit of money there and am very happy with the results. Highly recommend.
Posted on Google Google
129 days ago
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I was so excited when Tri CIty Transmission called us and said "Hey were going to save you $14,000.00 dollars, because you don't need.a new transmission. My Jeep Renegade 2018 trail hawk that I bought brand new and loved broke down and left me stranded at a intersection. So I had it towed to the dealership Moore Jeep in peoria. Moore jeep told me that my transmission was bad and that I had shavings of metal and the color fluid was black. They also said that I needed a lot other repairs and that my transmission was unrepairable. They gave me a quote of $15,000.00 to fix it. I was so upset and id disbelief because I barely just got 80,000 miles on my jeep. NO WAY! I thought. So I my husband had the Jeep towed back to our house and the tow truck driver from AAA said get a second opinion and recommend Tri City Transmission to us. Now I live in Glendale and Tri city transmission is in Tempe, so my husband and I took the advice of the AAA tow truck driver and had them take it to Tri City transmission to get a diagnostic done full one, and we came out only needing $1,000.00 dollars worth of work done. My Jeep runs great and we didn't need a transmission or all the work Moor jeep said. Oh by the way, the technician said that my fluid was red and that it was clean and that my transmission was great. I can't believe that Moore Jeep was trying to screw me so bad. Just to think that if I would have taken their advice and they would have tried to scrap my Jeep and to think that I wouldn't have been ever able to drive it again was insane to me. just put a lot of money in to my trail hawk and new sand tires, lift kit and etc... It's worth getting a diagnostic done at Tri city trans, and guess what? I'm taking all my cars here from now on because I trust them. Trust is huge and I know what if feels like when your spending a lot of money and something just didn't feel right about Moore Jeeps Diagnostics. Trust your feelings if something feels off. I'm so glad that I went with my gut feeling and listened to the AAA tow truck driver and got the second opinion. He said that he takes all his vehicles to Tri city transmission and that he always has a good experience. Well we had a great experience and I hope you can have the same.
Posted on Google Google
129 days ago
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I recently had my Ford F-150 transmission repaired at Tri City Transmission and couldn’t be more satisfied with the experience. From my initial phone call, it was clear I was speaking with true experts who knew exactly what they were doing. Throughout the process, I was kept well informed, so I always knew the status of the repair. The communication and transparency were excellent from start to finish. Equally impressive, Tri City’s pricing came in at almost half of the dealer’s repair quote, which made a huge difference. I also didn’t realize they provide general auto repair and maintenance as well—so I’ve found a new go-to shop for future service needs. Thanks again to Dave and the Tri City Transmission crew for the great work and service.
Posted on Google Google
129 days ago
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My air conditioner stopped working so I took it to Tri-City transmission for repair and to have the transmission serviced. Tri-City was very professional and thoroughly explained what their process would be. They called me with what they found and recommended a transmission fluid replacement and the AC needed a new compressor and condenser. They completed the service in a timely manner and had the work triple checked after it was done. They used OEM parts and everything is working great. I will next be bringing my other car in to have its transmission serviced. I strongly recommend Tri-City for any automotive repairs.
Posted on Google Google
131 days ago
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Tri-City transmission is excellent! I took my vehicle to my normal repair shop and was told I needed a new transmission and was quoted $12,500. After putting some deep thought into such an expensive repair, I thought it would be best to get a second opinion. I contacted Tri-City transmission and set up a simple diagnostic where the technician Dave did ride along with me in my vehicle and then explain their processes and even showed me the shop. They kept my vehicle an extra day for Further diagnostics. They called me back within 24 hours and thoroughly explained their diagnostic and said they were able to repair the transmission for $3,500. I was thoroughly impressed with Tri-City transmission and will continue to use them and refer them to anybody that is having transmission issues. Thank you guys again 🙏🏻
Posted on Google Google
134 days ago
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I truly own amazing experience when I had to get my transmission fixed. There was a leak in it and they were able to get the card done from Monday to Friday so I was only able to wait one week to get my car back which was really necessary because I was paying for Ubers and asking friends and family if they could drive me to work and pick me up afterwards so like during that stress moment, they were able to guarantee my transmission fixed It was worth every single penny to know that my car was completely fine and there was nothing that I had to double check with another Car repair shop this place is amazing. Would recommend to a friend and family.
Posted on Google Google
139 days ago
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The owner and employees were friendly and professional and I felt leaving my vehicle with them.
Posted on Google Google
143 days ago
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After being told by my regular mechanic that my 2013 vehicle might need a transmission replacement (a huge concern with a CVT), I decided to get a second opinion from Tri-City Transmission—and I’m so glad I did. I arrived right when they opened and Joey asked how they could help my response was, “I’m looking for a miracle or a hero and was hoping you could help a lady out with that.”! Within minutes he had Dave take my car for a test drive and quickly determined it was not a transmission issue. That alone saved me from unnecessary stress and expense. They kept my car for further diagnosis, provided me with a ride to work, and later that day clearly explained the actual issue along with a fair repair cost. Even without an appointment, they completed the repairs within two days. The team was honest, professional, and incredibly helpful throughout the entire process. When I picked up my car, they thoroughly reviewed the work completed and their quality checks. I truly appreciate Dave, Joey, and the technicians for their integrity and outstanding service. I highly recommend Tri-City Transmission to anyone looking for trustworthy and knowledgeable auto repair. On a personal note: They truly went above and beyond. In my case, they were the hero and delivered that “miracle” I was hoping for. I highly recommend Tri-City Transmission and will absolutely return if I ever need service again.
Posted on Google Google
150 days ago
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This review is long overdue. Tri-City rebuilt the transmission in Complete Marine's 2003 Ford F250 shop truck around 2012. The truck now has close to 200,000 miles of demanding service towing boats and chasing parts. It has worked flawlessly. Thanks Tri-City.
Posted on Google Google
156 days ago
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The best. You know how you’re always hoping to find knowledgeable and honest people to work on your car, who will give you the true reason for an issue and prescribe the right solution. Well, you’ll be happy to know that I finally found them and they’re at Tri City Transmission. These guys know that it’s better to treat a client right and you’ll retain that client for life rather than get everything you can out of someone once because of ignorance or greed. I had an issue with my transmission causing a vibration while driving. Spoke with other shops and I was getting the transmission horror stories and the “you might need a new one” garbage. Finally I find Tri city and on short notice they have me come in, they test drive it with me, diagnose it accurately, explain exactly what’s going on with the possible options on how to fix, send me their YouTube video on this specific issue and then fix it. One super transmission service and flush later, I have a perfect running truck and they’ve earned a customer for life. Thank you
Posted on Google Google
166 days ago
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I recently had my brakes serviced here, and I couldn’t be more impressed with the experience. From start to finish, the team was on time, professional, and incredibly easy to work with. They took the time to clearly explain what was needed, answered all my questions, and made me feel confident in the work being done. What really stood out was their customer service — friendly, honest, and genuinely focused on making sure I was taken care of. It’s not always easy to find a shop you can trust, but this team definitely earned it. The whole process was smooth, efficient, and stress-free. If you’re looking for a reliable, professional transmission or brake service, I highly recommend them. I’ll definitely be coming back for any future needs!
Posted on Google Google
169 days ago
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Great guys . honest work. Will continue to do business with them.
Posted on Google Google
177 days ago
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Tri-City has been amazing! My husband and I have been taking all of our cars here for years. We found them when no one else could figure out the problem and have continued to be loyal customers. They have figured out leaks and noises, when others couldn't diagnose. They truly care about figuring out the problem and taking the best care of your vehicle. Their customer service is unmatched and it always is a pleasure working with them. You will not be disappointed! Also, we feel like celebrities when we come in because they recognize us! 😂
Posted on Google Google
182 days ago
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Thank you! Wanted to share some positive feedback for Tri-City Transmission. The staff was incredibly helpful and patient with my car. Things don’t always go as planned, but they made the situation so much easier by loaning me a vehicle while they worked on mine. That level of service truly made a difference, especially when you rely on your car every single day. I highly recommend Tri-City Transmission.
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Ken
183 days ago
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Honest reliable shop. Took my car in after another shop, said I needed a $5500 new transmission. They thoroughly tested it, drove it, didnt over charge me. And didn't find anything wrong with it. Great communication throughout. I wouldn't take my vehicle anywhere else for transmission needs. I recommend them 100%
Posted on Google Google
185 days ago
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Very thorough in their process and explained everything along the way. I plan on being a repeat customer. 5/5.
Posted on Google Google
186 days ago
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Met the Tri-City Team after bringing in my Jeep for a shifting issue. They test drove it and couldn’t replicate the issue so I left it with them for further diagnostics. Throughout the process the communication was great, they even called me with an update when they said they would. Their mechanics were able to pinpoint the issue, which happened to be from a mistake a mechanic at another shop made during a routine service. Dave and his Team quickly resolved the issue and saved my transmission from further damage. This will be the only shop I use for repairs and transmission related issues going forward. Highly recommend Dave and his Team at Tri-City!
Posted on Google Google
187 days ago
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I've been coming here for 7+ years. Multiple vehicles. Not once have I questioned whether I was being taken advantage of. That alone is worth five stars. I've had Tri-City handle everything from a full transmission rebuild on my 4Runner to timing belt service, brakes, AC, and regular maintenance. Every single time, Dave, Joey, and the team walk me through what they found, why it matters, and how they're fixing it. No upselling. No vague explanations. Just straight answers. What most people overlook: the shop is clean. That's not a small thing. A clean facility tells you everything about how a team operates. These guys pay attention to details, and it shows in the quality of their work. They've gone out of their way for me, caught minor issues and handled them without making it a production, worked with me on timing and cost when it mattered. That's a shop that gets the long game. Finding a mechanic you actually trust is rare. This is that place. If you're done rolling the dice on shops that treat you like a transaction, come here.
Posted on Google Google
189 days ago
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So grateful to have found this shop! We thought our transmission was a goner but they were able to fix the issue while going above and beyond to explain the process to me and triple check that our car was running smoothly before handing it back:) highly recommend Dave and his crew!
Posted on Google Google
196 days ago
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I just want to say they did a great job didn't have any problems whatsoever and I greatly appreciate their work
Posted on Google Google
201 days ago
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After visiting several unreliable places for a troubling clunk in my car, I finally found this shop. Dave, the owner, gave me his full attention, and their team was both kind and thorough. They not only resolved my car’s issue expertly but went above and beyond to help with my daughter’s convertible top—even outside their specialty. They offered guidance and kindness. I’m truly grateful and will trust them with my vehicles for years to come!
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214 days ago
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I opted to get my vehicle serviced by Dave and team at the shop. They provided outstanding work and customer service. They were very friendly, punctual, and responsive. Exactly what you would want to see as a customer. I do not plan on going back to the dealer for work anytime soon!
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220 days ago
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Just wanted to say how much I appreciate the professionalism and care from the guys at Tri City. Thanks so much!
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230 days ago
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I brought my Ford to check out small vibration. Dave at Tri city did a test drive with me, they diagnosed and ended up only changing transmission fluid. Very satisfied. They also discovered and were able to fix coolant leak.
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235 days ago
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I was in their shop and had spoken with their team about our Honda Odyssey. They were absolutely fantastic and went above and beyond to help me ultimately get Honda to cover all the work that was needed on the engine. I had mentioned the issues that I was having with the vehicle and they quickly dove into the information and did lots of research to see what needed to be done. After figuring out what needed to be done they went even further to find out if it was something that Honda would cover. After some researching they provided me with all the documentation I needed to present to Honda. When I presented it to Honda they accepted it without question as I was prepared with all the information/documentation needed. Because of the team at Tri-City, I saved about $9500 on my vehicle, that Honda covered. I can't speak highly enough of the Owner and Team at Tri-City.
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248 days ago
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Tri -city transmission met and exceeded my expectation they gave me a guesstimate on price after they thoroughly checked my truck and it was right in the ballpark. Dave and staff were very informative I would highly recommend them. In the future I would not be going anywhere else keep up the good work gentlemen.
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259 days ago
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+0
Can't recommend this place enough! Brought my jeep to a different shop thinking it was a transmission issue, they said the whole thing needed to be replaced and quoted me $8000! uh no thanks....I did some more research and found Tri-City. The whole process was amazing, different from any shop I've been to. The staff was super friendly, informative, and helpful. The driving test was really cool, and made sure I felt like my issues were understood. The building itself and waiting room was nice clean and comfortable. Then the best part. My transmission did not need to be replaced, actually just needed some new mounts and screws, and cost me a QUARTER of what I was originally quoted from the first shop. Christmas came early and my baby is running as smoothly as ever. Thank you TriCity!
Posted on Google Google
261 days ago
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These guys are wonderful! One word every employee at this establishment have in common is “kindness”. They are a team and you can tell they are all genuinely happy to be working here and serving their customers. They helped me with a diagnostic my dealership wanted an arm and a leg for and I couldn’t be more grateful for their support. And thank you, thank you THANK YOU for the tri-city loaner! Appreciate you Dave and all your people! Thank you for keeping Mom and Pop shop culture alive! Our world needs you now more than ever!
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264 days ago
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I had an excellent experience with Tri City Transmission from start to finish. The team was professional, honest, and extremely knowledgeable. They took the time to explain the issue clearly and never tried to upsell unnecessary work, which I really appreciated. They also kept me updated every step of the way by phone and text, so I was never left wondering what was going on. The repair was completed on time, and my vehicle runs better than ever. What truly set them apart was the loaner car they provided—this made a huge difference and showed how much they care about their customers’ convenience. It’s not easy to find an auto shop you can truly trust, but Tri City Transmission has earned my confidence. I highly recommend them to anyone looking for quality work, fair pricing, and outstanding customer service.
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276 days ago
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What a God send the service manager Joey and the staff at Tri-City have been for me. I had the warranty company straight from the pits of hades. The transmission repair that once approved should have taken a couple weeks, however, because of the warranty companythings took longer. Joey was amazing! He dealt with them repeatedly and made sure that everything came together. He kept in consistent contact with me for updates and what the many hurdles the warranty company made Tri-City jump through were all about. I cannot say enough how happy I was to get my truck back! It drives absolutely amazing and I could not have asked for a better team to take care of this for me! Thank you, Joey and the Tri-City team!
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285 days ago
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This was my first time taking my car to Tri-City Transmission & Auto Repair. I had read about Tri-City Transmission & Auto Repair online. I liked what I read about them. Although they are in Tempe and I live in Scottsdale, there reviews were very positive. I left my car with them for about two weeks. Their approach to diagnosis and repair were excellent. I received updates regularly from my Service provider Joey. His knowledge and communication about resolving my car issues was outstanding. I hope not to need any major repairs in the near future, but if and when I do, have no problem recommending Tri-City Transmission & Auto Repair. Richard Hicks
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289 days ago
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Great service.
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295 days ago
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+0
After a lengthy web search I landed on Tri-City Transmissions for my recent Honda repair. It is hard to find trustworthy shops these days and when it concerns a transmission it gets worse. I thought mine was doomed after a lack of proper maintenance. Thier system here is a bit different. The initial diagnostic is Non-invasive which means they don't pull your transmission first just to tell you you need a new one. It all starts with a road test with you and a Technician, I my case it was Dave(Manager/Owner)who was very friendly. Several questions are asked and notes taken along with a real-time scan of the trans. operation. Once a complete diagnosis is done they call you at a pre determined date/time with the findings and cost. In my case it actually was not the transmission but a bad tensioner pulley. I was given a fair price to repair my issue using genuine Honda parts with a time line that worked for me. I also learned they are a full service shop so everything from oil changes to transmissions can be done here. Give Tri-City a chance and see for yourself.
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298 days ago
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Top rate shop! Dave Riccio went far beyond and above my expectations and got my old old Jeep back on the road.
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300 days ago
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Great customer service from beginning to end. They were able to troubleshoot my check transmission light on the dash and determine that it was a pressure switch causing the problem and not the transmission. They also found another issue of the right axle seal was leaking. They were able to repair it as well and got my vehicle back up and running. My vehicle year is 2013 so trying to find a good reliable repair shop is not easy especially when it is a transmission problem but they did an awesome job. I highly recommend them for vehicle repair.
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313 days ago
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Dave and the crew at Tri-City are the best. My job was done on time and for much less than I expected it to cost. Highly recommend them.
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314 days ago
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Extremely helpful.
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316 days ago
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Great group to work with reliable honest and exceptional work definitely recommend tri city thanks guys
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324 days ago
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+0
Dave and Tri City Transmission saved me. Recently my car decided to stop working. I have a 2017 MINI Cooper (my second)and I received a service message from my car to stop driving immediately, so you can imagine I was very panicked. I thought it was overheating so I stopped and I waited for it to cool off for a couple of hours and it still told me not to drive the car anymore. I had my car towed to a MINI Cooper dealership and they took a look at it and said it was my transmission and it would cost me $15-$18,000 to replace. Needless to say there were some tears and after my initial oh my God, what am I gonna do and some other expletives I got online and I found Tri City Transmission. I gave them a call and spoke with Dave and he pretty much explained to me what happened. He offered a loaner car That I was able to use for a couple of weeks. As I live about 40 miles from my work so the offer of the loaner car really made a difference a very difficult situation. Then he began the search for a transmission for my car. This has been a very challenging situation and the kindness and awesome customer service of Dave and all of the guys at Tri City Has made what could’ve been a life altering experience much more manageable. They really saved the day and me thousands of dollars. I can not thank them enough.
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325 days ago
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I’ve used Tri-City Transmission over the years for my transmission needs, and they have consistently proven to be both highly knowledgeable and exceptionally fair in their pricing. Their understanding of the nuances of different transmissions is second to none. I own a 4x4 that I’ve had for 19 years with plenty of miles on it. In recent years, I’ve started towing a camping trailer, which naturally puts added stress on the transmission. Even though I hadn’t experienced any issues, I decided it was probably time to have the transmission serviced. When I brought my vehicle to Tri-City Transmission, they did what they always do — they looked out for my best interest. Rather than simply performing the service, they suggested running a diagnostic first to confirm whether it was actually necessary. After a thorough road test on both surface streets and the freeway, and analysis of my transmission fluid, they called to let me know that the transmission was performing well and did not need servicing at this time. Their expertise is first-rate, but what truly sets them apart is their honesty and integrity — qualities that are increasingly rare today. I trust Tri-City Transmission completely and would recommend them without hesitation.
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327 days ago
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My transmission went at 402,000 miles and with the price of cars I needed it repaired. I had Tri-City rebuild mine and now it is ready to go another 402,000 miles. I am at 443,000 now and it is running like a top.
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331 days ago
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I spent a ton of hours looking for the right place to take my jeep to have the trans looked at. I was a VW master tech in my previous life and I am more than willing to perform my own repairs and take my trans apart my self, but I don’t have the time anymore. Dave was super knowledgeable and friendly, as well and all the other employees I met. They notice an issue with my fan clutch that I didn’t even notice that could be causing my issues. I was ready to spend the money and throw a new trans in and he took the time to help me diag it a little further. I will definitely be bringing my vehicles here in the future for repairs.
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352 days ago
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The team that work on my jeep did a really great job! Since the first day I dropped my car off, they took the time to drive with me to understand what the issue was. They kept me updated on what was going on. And it was a huge relief knowing that I didn’t have to replace my transmission after being told from another shop that that’s why I had to do. When I went to pick it up, Dave helped me understand what happened and broke down all the steps they took to make a proper diagnosis. It’s been a couple months since I’ve had it fixed and it’s still running like new! Thanks Dave and team for the amazing work!
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359 days ago
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Took my 2004 Chevy Tahoe in for the dreaded 165000 transmission rebuild. They took very good care of me giving me their upgraded transmission rebuild with a great warranty as well. They knew the truck was super clean from inspecting it from underneath, so offered a great deal for their top of the line better than new rebuild, with warranty. Its almost been a year now and the truck drives better than my new Chevy! Thanks Dave and all the employees for taking care of me and my 1 owner Tahoe.
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359 days ago
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Would give them 10 stars if I could do more than 5 - outstanding service and kindness from an amazing staff. Dave, the owner, is knowledgable and trust worthy as is his staff. Will 100% be coming back.
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366 days ago
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I was skeptical at first, but Tri-City won me over. Dave made me feel confident, and the team did thorough tests with multiple techs. They worked with me on price, and the repair was worth every dollar. Highly recommend for transmission issues!
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369 days ago
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Our family has used Tri-City for our vehicles for many years. Very knowledgeable and friendly. They work with us on obtaining timely appointments, as well as ‘drop ins’ for immediate battery replacements. After dropping off the vehicle, we are continually informed during the day of the progress of current appointment and any suggested future maintenance, repairs, cost. There is no hard or upsell. We recommend highly.
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372 days ago
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Always friendly and helpful but more importantly knowledgeable
Posted on Google Google
375 days ago
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We brought Dave a tricky one. But they were patient and stuck with it til they found / repaired the multiple issues with the transmission. They took extra time and effort, rather than just replacing the whole transmission. Thanks to their efforts, Dave and his team saved me thousands. Thanks Tri-city.
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376 days ago
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Excellent communication, quality work with quality parts. No high pressure sales. This place was recommended to me by multiple other people to me and did not disappoint. Would highly recommend! Thankful to find an honest shop since I do most of my work myself, but transmission work is above my skill level. 10/10
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383 days ago
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I can’t say enough good things about Dave and the entire staff at Tri-City transmission! From start to finish, their service was absolutely amazing. Their pricing was more than fair, and what really stood out to me was the way they kept me updated throughout the entire process. They sent photos and progress updates for approval before moving forward, which gave me complete confidence in the work being done. It’s rare to find a shop that combines honesty, great communication, and top-notch workmanship all in one place, but Tri-City does exactly that. If I could give them 10 stars, I would. I highly recommend them to anyone looking for a trustworthy and professional shop—you won’t be disappointed!
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389 days ago
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I would highly suggest bringing your vehicle here. They did a wonderful job from beginning to end, They kept me in the loop the whole way and did great work. My Vehicle runs great now!!!
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389 days ago
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I can’t say enough good things about Tri City. After two other shops told me I “needed” a rebuilt or refurbed transmission for over $5k, I decided to give Tri City a try after hearing about them on Reddit and watching their YouTube videos on how many transmissions are replaced in error. Best decision I could’ve made. They took the time to actually diagnose the issue, communicated clearly the whole way through, and performed a targeted repair that fixed my problem for less than $1,200, saving me literal thousands. They even washed my truck before returning it! I was seriously impressed with their shop, their processes, and the professionalism of their technicians. This is a team that clearly knows their craft and has the integrity to only fix what needs fixing. Look, individual results will vary and sometimes a full replacement really is the right call, but when that day comes, these are the guys I’ll trust with my transmission. Five stars all the way.
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390 days ago
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To the guys at Tri-City Transmission and especially Joey, I wanted to say Thank You so much for taking care of my vehicle. Joey, it was such a pleasure working with you and I appreciate how you kept me informed along the way. Even when it came to that hard conversation about how my radiator was inadvertently broke during the repair of my alternator. You called me right away to tell me about it and to let me know that you guys would be replacing it with the highest quality factory radiator, at no charge to me of course. I'm sure calls like that are not always easy as some people would get extremely upset. Thank you Joey for being so kind to me and taking time out to answer all my questions, even the ones that weren't pertaining to why my vehicle was there. You truly are the best!!
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393 days ago
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Had a work truck go down for a broken shifter cable. It was returned quickly, with the proper repair. We have also had other trucks that have been sent in for transmission rebuilds. It i always excellent, quick service. I have always been pleased with the service I receive.
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395 days ago
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Tri City was the third place I took my 2017 Traverse to and I’m glad I went. After going to two other places one giving me a quote for a whole transmission and another (Aamco) saying they will tear my transmission apart for $2400 and go from there. Aamco would have my car hostage. Dave was great he took me around the shop gave me a best and worst case scenario. Being a transmission shop they were able to diagnose and fix the specific problems without replacing the transmission. The car runs great so far and comes with a solid warranty on all work. Once again, I’m glad I had the work done there. A transmission shop for transmission problems.
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405 days ago
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I just picked up my 66 mustang. The drive home was gloriously smooth! Tri-city did a very good job. Loved the communication weekly and attention to customer service. I felt safe leaving my classic with them for over a month to work in between urgent jobs because the cars are stored behind a locked gate. Overall painless experience!
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416 days ago
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Nobody likes to spend money to get their car fixed. Tri-City Transmission is one of those businesses that you know you can trust. The quality of the diagnosis is the best, and quality of the repair absolutely the best. I have been going to and referring people to them for decades and without question, every visit is pleasurable. After driving away from their facility, I always have an incredible sense of confidence in the repair I just had done ... and I have never been disappointed. Thank you Dave! Jim Clifford
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416 days ago
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I have been coming to Tri-City for about 2 years and am absolutely impressed with their customer service and the work they do. The price is very competitive and the work they do is top tier. I would absolutely 11 out of 10 recommend them to friends and family. The kinda place you would have no problem sending your mom or grandma knowing they will be in good hands.
Posted on Google Google
419 days ago
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Excellent experience at Tri-City Transmission. Was really worried about service on a part of the car I was least familiar with. Dave gave us a tour on their facilities, who is involved with the service, and the process involved with that service. Their triple check caught an additional intermittent problem which I think others would have missed. I have a much better feeling that they fixed the right problem. Thanks Dave!
Posted on Google Google
419 days ago
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I had a recent transmission issue that i wasn’t able to put my finger on where the problem was with my Ford. I took to get diagnosed at a local car shop and they had told me i had to replace the whole transmission which was quoted at $9000. I decided to take my business to Tri-City Transmission so they could do an in depth look at the transmission to understand the issue. Not long after they had told me the issue was electrical and solve-able. They explained to me every single detail about the engine and really helped me understand as well what the problem was. The team was extremely helpful and they were very thorough about their inspection and they quoted me for all the repairs at about $2000 which blew my mind compared to the previous quote at the other shop. Thank you Dave for doing a phenomenal job on my car. I don't know where i would be without you and your team.
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430 days ago
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The guys at the front, Dave and Chris were very friendly and welcoming. I came in just for a diagnostic and it turns out my issue was non transmission related but they were still happy to help out. The fix was much simpler than I anticipated so I chose to DIY it and they gave me some good tips to get the job done right. The level of customer service they provided is genuinely hard to come by these days.
Posted on Google Google
436 days ago
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Thorough, Detailed, Safety driven, Knowledgeable, Customer Service and Care, Quality Driven, Organized, Clean, Team Environment and Pride in Excellence all the way from the front Desk to the Mechanics performing the work. This shop is not the norm of chaos and greasy environments you see in most auto repair shops I've experienced. They take their work serious almost like a Surgeon operating on a patient. They washed my car and took steps to keep the inside protected. I strongly recommend them. I will definitely be using them for my car needs in the future. Dave is awesome. He walked us through the entire process of what they did and why. Even showed us the old parts. Thank You
Posted on Google Google
444 days ago
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Very happy we chose Tri City for our auto repair. Not only was the facility amazingly clean and organized but the staff was polite, professional and communicative through the whole process. Thank you Tri City!
Posted on Google Google
444 days ago
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would recommend these guys very helpful with fixing my transmission they were straight forward and reliable wouldn’t go anywhere else
Posted on Google Google
446 days ago
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I've been using Tri-City Transmissions almost my entire married life, dating back to their old location. I highly recommend them to my family, friends and neighbors. I recently had a vehicle in for service, and after they explained what they had done, I was amazed the cost for the repair was so low. I'm glad they have expanded to all automotive needs, not just transmissions. I trust them to be fair and honest with me. Thanks to all the crew down there!
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+0
These guys were amazing. They are the perfect example of why you should support small local businesses. I have a 2020 Chevy Colorado with 75k miles on it and I started to develop the dreaded Chevy transmission shudder. I called them Monday morning and dropped the truck off Monday afternoon after me and a mechanic went for a quick test drive so they could experience the problem firsthand with me. Dave talked to me and then gave me a quick tour of the shop and it was very well organized and clean. Fast foreword to Wednesday afternoon and they called with an update when they promised they would. After further diagnosing they determined all I needed was a transmission fluid flush and filter change and I would have the truck back by Friday. They underpromised and over delivered and called Thursday saying it was done and ready for pick up. Dave again went out of his way to explain what they did and when the next service interval would be. The truck runs perfect again. One last thing to note they were half as expensive as what the dealer quoted me for the same work. This shop will now be my go to for both mine and my wife’s vehicle maintenance needs. I can’t recommend them enough for all your vehicle needs.
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453 days ago
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Had a great experience here getting a transmission repaired. They definitely know their transmissions and love what they do. Got good vibes from working with these guys. They even gave me a tour of their shop and showed me the repair process, everything was clean and organized. Thank you!
Posted on Google Google
454 days ago
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These guys are the REAL DEAL!!! Super-friendly, up-front, knowledgeable, and thorough. Took my 2013 Ford Transit Connect (infamous for powertrain issues) in for a 2nd opinion on an intermittent vague issue of power loss. Chris scheduled me in and provided great information on their process. Dave did the first drive with me. My car was there for a week, and the Level 1 diagnostic was inconclusive (which I anticipated would be the case), but I have complete confidence in their work, and the affordable service provided. They lived up to their reviews in my experience. Thanks guys!
Posted on Google Google
456 days ago
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I can’t say enough about how honest and transparent my repair went with Tri City. The owner Dave walked me through every step of the process which was not at all typical. Dave and his team worked to diagnose my transmission issue on my Silverado and offered up options to try every possible solution to keep costs down. Unfortunately my parts and potential new transmission were VERY hard to source, but the team at Tri City was very up front and honest about the status and issues with sourcing parts. The truck was with them for an unplanned amount of time and they were able to get me a loaner vehicle to drive which was unexpected and above and beyond what I feel they would be obliged to offer. I ask lots of questions and am very leery of repair shops, but Tri City went a long way towards shifting my opinion. I can’t say enough good things and would be proud to recommend them to everyone I know. Last piece- Dave took me back behind the scenes in the shop- I have NEVER seen such a meticulously organized and clean repair shop- this shows just how much pride they take in their work and employees! - Cameron Mark
Posted on Google Google
471 days ago
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From your first conversation with Tri-City, you know this is a group of people you want to do business with. Best customer service I've ever received from any auto repair shop. Honest and up front about issues and timing, something I greatly appreciate. Got me back on the road with confidence. Thanks Dave and team for providing such a great service!
Posted on Google Google
488 days ago
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The team at Tri-City Transmission is professional, understanding, and high-quality. They're transparent the whole way through and do a great job of communicating from the time I dropped my car off to after I picked my car up. I'll be taking all of our cars here moving forward!
Posted on Google Google
498 days ago
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I was referred to this shop originally by another shop. That's how good they are. Quick diagnostic revealed a simple issue. Other places have tried to sell whole transmissions with less issues, so it was a relief to have the vehicle up and running fast and for a very reasonable investment.
Posted on Google Google
500 days ago
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Dave and his team went above and beyond in service and communicating with me in taking care of my transmission issues. He took care of all components in solving the problem even when it cost him. Thank you, I would highly recommend this shop for any service work you need on your car.
Posted on Google Google
509 days ago
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Posted on Google Google
510 days ago
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I brought my car in after another shop failed to do a transmission service correctly. Tri-city transmission did a wonderful job diagnosing and fixing the problem! They are truly honest and thorough. The prices are fair and I am so grateful!
Posted on Google Google
520 days ago
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Everyone here was so personable and easy to work with. I didn't feel pressured at all to do the repair. Their prices were so reasonable and they were so open and honest. I would definitely use them again
Posted on Google Google
523 days ago
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This was one of the best experiences I’ve ever had with any service company. I was actually recommended to them by another shop that felt Tri-city could offer more cost effective options. The team was incredibly clear, detailed, calm, and confident in their recommendations, and they followed through to deliver excellent results. Every employee treated me with the utmost professionalism, but meeting the owner made it easy to see why the business operates so smoothly. It’s clear that genuine care for people is at the forefront of what he does. I was given a tour of the shop, I was impressed—it’s the cleanest shop I’ve ever been in! I also got to see some of the inner workings of a transmission. This company sets a high standard for quality and customer care. Highly recommended!
Posted on Google Google
528 days ago
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I had my transmission in my Ford F-150 serviced at another repair location locally and the next day my truck started smoking and leaking fluid everywhere. I took it back to the shop that performed the work and they told me to take it to a transmission repair shop. The transmission shop I took it to, recommended by my original repair shop, quoted me a repair over $7000.00 and said I needed a brand new transmission. My gut told me this was not the case, so I decided to take my truck to Tri-City Transmission where I have had work done on my fleet vehicles for years and never been anything but satisfied with their work. Tri-City diagnosed the vehicle and told me the only problem was the transmission fluid had been overfilled by the first shop by over 2 quarts, leading to the current problems. Tri-City Transmission drained the fluid, filled the fluid to the appropriate level and cleaned the mess made from leaking fluid. I was so relieved not have to have spent the $7000.00, only spent a few hundred instead on an honest job done by a company that was great. I should have just gone there in the first place, instead of choosing what I believed would be convenient. I will be using Tri-City unquestionably in the future. Thanks so much for a great, honest job.

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